2004 Mack Cxn
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Mack Cxn. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2004 Mack Cxn. Newest first.
Mack IS recalling 34,269 my 1999-2005 CX and my 2004-2008 cxn trucks. the headlight switch may prematurely fail resulting in inoperative or intermittent headlights.
Risk and remedy
Risk
The head lights may not operate properly which could result in intermittent or no headlight function. this could impair a driver's visibility, increasing the risk of a crash.
Remedy
Dealers will replace the headlight switch. the recall began on february 27, 2009. owners may contact mack at 1-800-528-6586.
On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. therefore, it IS possible for fuel leaks to develop when removing and installing the fuel injection lines.
Risk and remedy
Risk
A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
Remedy
Dealers will replace the fuel injection lines free of charge. note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). the recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. owners may contact mack at 800-528-6586.
On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
Risk and remedy
Risk
This could potentially result in an engine fire.
Remedy
Mack has issued a stop work on this campaign under further notice (2-22-2007). the remedy does not adequately address the issue on all vehicles. mack will re-release the recall in the near future. (please see nhtsa no. 07V159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sc0324).
On certain trucks, the fuel line crossover bracket may prematurely fail and unexpectedly fall to the road. the location and size of the bracket draws a concern to the bracket being picked up and thrown by the drive axle wheels.
Risk and remedy
Risk
If the crossover bracket falls a crash may occur without prior notice.
Remedy
Dealers will replace the brackets free of charge. the recall began on august 20, 2006. owners may contact mack trucks at 1-800-528-6586.
On certain vehicles, the brake cam tubes on the steer axle may not have been greased.
Risk and remedy
Risk
The brake cam journal may corrode which could lead to the brakes dragging. this could result in a vehicle fire.
Remedy
Dealers will remove the brake camshaft to inspect for corrosion. the brake camshaft will be replaced as required free of charge. the recall began on february 27, 2006. owners may contact mack at 1-336-393-2233.
On certain vehicles. the brake cam tubes on the drive axle may not have been greased.
Risk and remedy
Risk
The brake cam journal may corrode which could lead to the brakes dragging. this could result in a vehicle fire.
Remedy
Dealers will remove the brake camshaft to inspect for corrosion. the brake camshaft will be replaced as required free of charge. the recall began on january 18, 2006. owners may contact mack at 1-336-393-2233.
On certain vehicles, the brake cam tubes on the steer and drive axles may not have been greased.
Risk and remedy
Risk
The brake cam journal may corrode which could lead to the brakes dragging. this could result in a vehicle fire.
Remedy
Dealers will remove the brake camshaft to inspect for corrosion. the brake camshaft will be replaced as required free of charge. the recall began on february 27, 2006. owners may contact mack at 1-336-393-2233.
On certain trucks equipped with the fxl axle and meritor 16.5 x 5 brakes with dust shields, there may be interference between the dust shield mounting bolt and the knuckle on the front axle. as a result of the interference, the bolt joint between the wheel end and the knuckle may not meet the torque requirements.
Risk and remedy
Risk
This could result in vibration or brake performance issues. braking capability would be diminished, increasing the risk of a crash.
Remedy
Dealers will remove the hub and brake assembly to install a new dust shield free of charge. the recall began on august 17, 2005. owners may contact mack trucks 610-709-2131.
On certain heavy duty class 8 trucks equipped with air suspension proprietary axles and adjustable lengh torque rods, an interference between the adjustable torque rod and the brake chamber on the left side of the chassis may exist. the spring brake chamber clamp ring could possibly be distorted over time resulting in loss of air, which could lead to the…
Risk and remedy
Risk
Braking capability would be diminished, increasing the risk of a crash.
Remedy
Dealers will repair and replace the adjustable torque rod, with a fixed length torque rod, inspect and repair the brake chamber free of charge. the recall began on may 3, 2005. owners may contact mack trucks at 610-709-2131.
On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
Risk and remedy
Risk
If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
Remedy
Dealers will repair and replace the fuel inlet hose free of charge. the recall began on february 14, 2005. due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. these issues have now been resolved. for owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. owners may contact mack trucks at 610-709-2131.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
- 10241946TSB: Barksdale Leveling Valve, Leak Test
- 10238788V-MAC III Odometer And Engine Hours Programming
- 10237339CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
- 102226142008 Document reformated to be published as a TSB in Impact. Torque rod interference.
- 102190592007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
- 102190582008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
- 102190572008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
- 10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
- 10215289Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
- 10215287US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
- 10213658Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
- 10213652Low Oil Pressure Diagnostic Process For 11 Liter Engines
- 10213644Premium Tech Tool ( PTT ) Training Materials And Support Tools
- 10213642No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
- 10213641Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
- 10213640Electronically Controlled Suspension (ECS) Losing Air Pressure
- 10213639Low Voltage Disconnect (LVD), Function Description
- 10213638DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213637DEF Pump Cycling periodically Hours After Key Off
- 10213636Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213633USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
- 10213632NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213630Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
- 10213625Mack - PTO Pump Speed Calculator
- 10213612(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
- 10213609Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
- 10213608Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
- 10213605Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
- 10210987V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
- 10203153Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
- 10152945Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic Information
- 10152944Diagnosing Performance Complaints ASET Engine
- 10152940V-MAC III Service Software Displays Runtime Error 400 - Form Already Displayed (Modality)
- 10152939V-MAC - DP - Error message #34 - Software Doesn't Match What Is In The ECU
- 10152938V-MAC DP - Error message #13 - Access Denied, Password Incorrect
- 10152937V-MAC - Error message #10 - Password Mismatch
- 10152935V-MAC - Vehicle Configeration Parameters Recovery
- 10152933V-MAC III - PTO Does Not Operate
Every Mack Cxn model year
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