2013 Mack Gu

Owner complaints

Latest complaints

• Aug 23, 2016NY
  Structure › Body
  TL* the contact owns a 2013 mack gu713. The contact received notification of a manufacturer recall pertaining to the structure of the vehicle. The dealer was unable to schedule a repair within a reasonable time frame. The contact also made several attempts to reach the manufacturer to determine…

  TL* the contact owns a 2013 mack gu713. The contact received notification of a manufacturer recall pertaining to the structure of the vehicle. The dealer was unable to schedule a repair within a reasonable time frame. The contact also made several attempts to reach the manufacturer to determine when the remedy and parts would become available. The nhtsa campaign number was not provided. The contact had not experienced a failure.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
• 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
• 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
• 10249553CBR: TGW Will Not Connect After SIM Card Replacement
• 10248101CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
• 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
• 10244819CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
• 10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
• 10241946TSB: Barksdale Leveling Valve, Leak Test
• 10241945TSB: Air Restriction Indicator
• 10240231CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
• 10237374Service Literature Published and Released in May, 2023
• 10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
• 10235490TSB: Vibration Diagnostics
• 10235489TSB: Stock Vehicle Storage and Maintenance
• 10232599Flywheel Housing Thread Repair
• 102286302007 document reformatted to be published as a TSB in Impact. Lateral cab movement bracket.
• 102226442008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
• 102226412008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
• 102226402008 Document reformatted to be published as a TSB in Impact. Grille bar, replacment.
• 102226302008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
• 102226212008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
• 102226202008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
• 102226152008 Document reformatted to be published as a TSB in Impact. Paint protection.
• 102226142008 Document reformated to be published as a TSB in Impact. Torque rod interference.
• 102226132008 Document reformated to be published as a TSB in Impact. Field repair for installing the grill.
• 102226102008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
• 10222608TSB-Charge Air Cooler t-clamp install.
• 102191352009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
• 102190822009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
• 102153562008 document reformatted to be published as a TSB in Impact. Fan Ring clearance for GU Model Truck.
• 10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
• 10215314NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
• 10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
• 10215307Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
• 10215305DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
• 10215295Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
• 10215291Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
• 10215289Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
• 10215287US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

Every Mack Gu model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.