2020 Mack Te
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2020 Mack Te. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Mack Te. Newest first.
Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
Risk and remedy
Risk
The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
Remedy
Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
Reduced visibility can increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle Roll Away
On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake…
On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODI’s investigation,[KK(1] Bendix Commercial Vehicle Systems LLC (Bendix), the subject component manufacturer, published two related technical service bulletins (TSBs): Bendix Push-Pull Type Control Valves Service Data SD-03-3611 Rev. 007 (2019-03) and Bendix PP-1 & PP-8 Park Control Valve Wear and Replacement Notice Technical Bulletin TCH-003-056 (2019-11-20). ODI sent Information Request (IR) letters to motor vehicle manufacturers Autocar LLC (Autocar) and Volvo Trucks North America/Mack Trucks, Inc. (Volvo/Mack) and motor vehicle equipment manufacturer Bendix. IR response data from all three manufacturers was analyzed and cross-referenced to gain further understanding. To date, ODI is aware of 5 vehicle roll-away incidents related to the alleged defect condition in the subject vehicles equipped with the subject components, resulting in 4 crashes and 1 injury. On December 9, 2021, Volvo/Mack notified the agency of a safety recall (21V953) to address a safety defect in certain MY 2008-2019 TerraPro (MRU) and MY 2019-2022 TerraPro (TE) trucks originally equipped with the subject components. [KK(2] On January 1, 2023, Autocar notified the agency of a safety recall (23V023) to address a safety defect in certain MY 2008-2020 ACX (Xpeditor), MY 2012-2020 ACMD (Xpert), MY 2010-2020 ACTT (Xspotter), MY 2008-2010 WX and MY 2008-2010 WXLL trucks. Volvo/Mack and Autocar's recall remedies involve removing the vent line fitting threaded into the exhaust port of the subject PP-1 valve. [VD(3] Both Autocar and Mack have stopped equipping new refuse trucks with park control valves using the exhaust pipe-away configuration. After discussions between ODI and Bendix concerning ways to prevent new PP-1 valves from being sold and installed with a potential for the exhaust to become restricted, Bendix will take the following actions: 1) issue a letter to all original equipment (OE) customers with important safety information warning them about the safety risk of attaching plumbing to the exhaust port when the subject component is used as a park control valve; and 2) affix a warning label on all aftermarket parts warning not to install pipe-away exhaust port plumbing. In view of the recalls being conducted by Volvo/Mack and Autocar, and the actions taken by Bendix, ODI has closed this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in equipment or other model or MY vehicles that have not been recalled. The agency reserves the right to take further action if warranted.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11000831CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
- 10253807CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
- 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
- 10252308CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
- 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
- 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
- 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10249553CBR: TGW Will Not Connect After SIM Card Replacement
- 10249551CBR: Frame Or Cab Lean
- 10248101CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
- 10246099Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.
- 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
- 10244808CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
- 10243530Owner Notification Letter, Extended Warranty Coverage U114. The EGR Cooler is the component provided coverage under this warranty extension.
- 10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
- 10241946TSB: Barksdale Leveling Valve, Leak Test
- 10240231CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10240202CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
- 10238830Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
- 10238787Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10238786CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10237356CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
- 10237354CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
- 10237351CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
- 10237348CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
- 10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
- 10237338CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade
- 10237337CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
- 10235363CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR Models - Non-Split/Drop Box PTO
- 10233527New TSB Door harness bracket
- 10233511Oil In Coolant - Cross Contamination From Oil Cooler - 13L VGT Engines
- 10232613Mack MMD Alternator Pulley
- 10232611Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
- 10232610Mack Model TE,LR - Frame Over Height
- 10232609Mack Chassis - No Gauge Cluster Backlight
- 10232608Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10228632Timing Gear Plate Inspection
- 10227176Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) - US17+OBD19 And Newer Emissions, Model Years 2020 and Newer
- 10225692Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
Every Mack Te model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.