2016 Mack Titan (td)
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mack › Titan (td) › 2016
These records cover every 2016 Mack Titan (td). To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2016 Mack Titan (td). Newest first.
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Titan vehicles manufactured from February 25, 2015, through February 12, 2016. The bolt connecting the upper steering shaft to the lower steering shaft may not properly secure the upper steering shaft, which can lead to separation of the steering shaft.
Risk and remedy
Risk
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
Remedy
Mack strongly recommends that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Mack owners on March 21, 2016, and an interim repair is available now. A second notice was mailed on May 12, 2016. The final remedy is now available. Both remedies will be free of charge. Owners may contact Mack customer service at 1-877-800-4945 opt #1. Mack's number for this recall is SC0401.
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Risk and remedy
Risk
If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- MDrive Transmission Failure to Disengage
On April 28, 2020, the Office of Defects Investigation (ODI) opened PE20-005 to investigate reports of 2013-2015 Mack CHU and CXU trucks equipped with mDrive transmissions continuing to push forward when stopping, possibly increasing the risk of a crash. After more field reports were discovered, the scope of the…
On April 28, 2020, the Office of Defects Investigation (ODI) opened PE20-005 to investigate reports of 2013-2015 Mack CHU and CXU trucks equipped with mDrive transmissions continuing to push forward when stopping, possibly increasing the risk of a crash. After more field reports were discovered, the scope of the investigation was expanded to cover MY 2013-2016 vehicles. The mDrive transmission is Mack's version of Volvo's I-Shift transmission, an automated manual transmission that allows gear shifting without the use of a clutch pedal. Early I-Shift transmissions were recalled (13V-268) to address a missing redundant clutch disengagement switch that could prevent the clutch from automatically disengaging when the brake was applied. If a loss of signal from the brake air pressure switch occurred, the clutch would remain engaged while braking.Although Mack's mDrive transmission adopted the latest Volvo I-Shift design and was built with the redundant clutch switch, ODI received field reports alleging that the mDrive transmission would not disengage when coming to a stop like the Volvo I-Shift transmissions in recall 13V-268.After more than a year of information requests, data exchanges and grouping, and analyzing data, ODI was able to correlate two versions of transmission software (ID 23084009 and ID 23084004), with two frequently replaced parts ('solenoid valve' and 'cylinder assy clutch') as outliers. However, Mack dismissed the replacement parts as being normal service parts for worn clutch systems.According to Mack, unlike the I-Shift recall, loss of one or more of the switches would not keep the clutch engaged but might cause a delay in the clutch disengaging, possibly due to the software/control system settings, the worn parts and system reaction time.To demonstrate the possible switch failure outcomes, Mack outfitted a subject model truck with a panel that could disable each switch on command. During test drives at the Mack facility, the demonstrator truck stopped when the brake was applied each time, and the truck did not stall when the brake was applied, even when the clutch was engaged. Even though failure of one of the switches could delay clutch disengagement, the stopping distance would still be shorter than one of the recalled Volvo I-Shift transmission trucks. With this information, as well as a lack of known crash incidents related to this complaint, ODI concludes that the Mack vehicles do not present an unreasonable risk to motor vehicle safety. Although ODI is closing this PE, Mack/Volvo should continue improving the transmission control unit software to further refine the clutch disengagement strategy. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. Claims are still being submitted and the Agency will continue to monitor the issue and reserves the right to take further action if warranted by new circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
- 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
- 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
- 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
- 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
- 10249553CBR: TGW Will Not Connect After SIM Card Replacement
- 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
- 10244803CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
- 10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
- 10241946TSB: Barksdale Leveling Valve, Leak Test
- 10241945TSB: Air Restriction Indicator
- 10240202CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
- 10237351CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
- 10237348CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
- 10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
- 10222608TSB-Charge Air Cooler t-clamp install.
- 102190822009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
- 102190812009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
- 10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215314NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
- 10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
- 10215307Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
- 10215305DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
- 10215295Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
- 10215291Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
- 10215289Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
- 10215287US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
- 10215286Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
- 10213658Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
- 10213651Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
- 10213644Premium Tech Tool ( PTT ) Training Materials And Support Tools
- 10213642No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
- 10213641Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
- 10213640Electronically Controlled Suspension (ECS) Losing Air Pressure
- 10213639Low Voltage Disconnect (LVD), Function Description
- 10213638DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213637DEF Pump Cycling periodically Hours After Key Off
- 10213636Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213633USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
- 10213632NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
Every Mack Titan (td) model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.