2017 Maserati Quattroporte
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Maserati › Quattroporte › 2017
These records cover every 2017 Maserati Quattroporte. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2017 Maserati Quattroporte. Newest first.
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Risk and remedy
Risk
If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
Remedy
Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Maserati North America, Inc. (Maserati) is recalling certain 2015-2017 Quattroporte GTS vehicles equipped with a V8 3.8 liter engine. A resistor in the low pressure fuel pump resistor may fail, causing a loss of engine power or a stall.
Risk and remedy
Risk
A stall can increase the risk of a crash.
Remedy
Maserati will notify owners, and dealers will replace the fuel pump resistor cable assembly, free of charge. Interim notices informing owners of the safety risk are expected to be mailed 11/28/2017. Owners will receive a second notice when the remedy is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 359.
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Risk and remedy
Risk
An electrical short can increase the risk of a fire.
Remedy
Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
Risk and remedy
Risk
A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
Remedy
Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly…
Risk and remedy
Risk
A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
Remedy
Maserati will notify owners, and dealers will replace the affected tires, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 324.
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Risk and remedy
Risk
If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
Remedy
Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
Owner complaints
1 complaints
Latest complaints
- Unknown or other
The recall IS for safety issues and we can not drive the car. We tried contacting kenny trader and frank moreno at ogara westlake village maserti dealer several times via phone and email to no avail. I contacted masertia north america and spoke with alicia I believe. She promised to call me back…
The recall IS for safety issues and we can not drive the car. We tried contacting kenny trader and frank moreno at ogara westlake village maserti dealer several times via phone and email to no avail. I contacted masertia north america and spoke with alicia I believe. She promised to call me back and I never heard back. I can not drive the car for fear it will just stop based on the letter received. I want maserti to pick it and repair it and return it to me via tow. thank you
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011979his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty for further information.
- 11011971his Technical bulletin serves as a guideline and outlines requirements when considering a possible engine replacement on Maserati vehicles. Please refer to Bulletin MAS004175 PNP 24-01 Light Engine - Long Block Repairs Under Warranty for further information.
- 11010688As an essential component in the electrical system in Maserati vehicles, the battery plays a crucial role in ensuring reliable performance and safety. To help maintain battery peak condition, and ensure optimal performance, this bulletin covers important warranty policies, and guidelines for testing, maintenance, and diagnosis of batteries using the new E-XTEQ MAXIMUS battery charger/tester. Please refer to the most recently published BOL Policy and Prior Approval Components List to verify if a BOL Report is required for battery replacement.
- 11009527This technical bulletin provides guidance and additional information on normal shock absorber operations that are often mistakenly identified as defective. It establishes criteria for inspecting and diagnosing shock absorbers for potential leakage to help prevent the unnecessary replacement of non-defective components
- 11008928This bulletin serves as a guide and provides some additional important info for servicing/repairing the rear differential axle seals on certain Maserati vehicles.
- 11008927This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible rear exhaust noise anomalies.
- 11005389MDEVO Release 9.8.1 new features New login interface Active diagnosis introduction for Go direct function (only for BEV vehicles) MY25 version for all vehicles, Hard Reset function (Active Diagnosis), specs update, general improvements.
- 11004984The Rapid Updates (Campaigns) in the list below will be closed starting from July 22, 2024. Claims received after this date will no longer be accepted.
- 11002665Maserati has introduced an HDEV5 injector O-ring replacement kit (PN 900100008) to guarantee the best possible quality for the success of the corresponding replacement operation. This tool makes it possible to replace the individual injectors of the V6 and V8 engines of the Ghibli, Quattroporte and Levante, avoiding complete rail replacement, for the first time in a procedure.
- 11000473This Diagnostic Sheet serves as a guide and provides additional diagnostic info for possible DTC"P0090 - Fuel Pressure Regulator Control Circuit 1 Open" stored in the engine control unit (ECM).
- 11000466This Technical bulletin serves as a guide and provides additional diagnostic info for possible steering wheel vibration when braking. This Bulletin serves as an ADDENDUM to MAS002731
- 10252195Circular Letter.
- 10252194Circular Letter.
- 10252192Technical Information.
- 10252190Technical Information.
- 10252189Diagnostic Sheet.
- 10252188Technical Information.
- 10252186Technical Information.
- 10252183Daignostic Sheet.
- 10237990Technical Information - Diagnostic guidance to trouble shooting DTC C12900 & 400700 if fault codes are stored in the ECM for iignition control unit.
- 10207931Technical Information - Help diagnose possible malfunctions of the courtsey lights on the Sun Visor.
- 10207930Circular Letter - Wheels rotation procedure for Maserati vehicles in stock.
- 10203315Technical Information -Shock Absorber Leaks.
- 10203311Technical Information - Door Panel Damage when removing the door panel.
- 10202417Mechanical adjustment and electronic adjustment of the parking brake.
- 10202412Gearshift paddle retrofit.
- 10187437Vehicle configuration update after the installtion of wheel rems/tires of different sizes
- 10184273Follow these steps to successfully complete the vin writing and then the software programming activities.
- 10184257Campaign 268 Dome Reinforcement Plate Installation.
- 10178709Circular Letter - Tutor Process for Harmon Components
- 10177225Circular Letter - Updated ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Reboot, Apple Carplay Disconnecting/Jamming and other anomalies.
- 10176340Circular Letter - Diagnostic procedure for check engine light.
- 10174309Circular Letter - New ETM Software Volta 6 -Troubleshooting guides to diagnose Base Audio System Rebbot, Apple Carplay Disconnecting/Jamming and other anomalies.
- 10174308Circular Letter - Upload of new software related to the Entertainment Module (ETM) on vehicles with ETM Software (Volta 6.0)
- 10172462Technical Bulletin - Engine Oil Specification
- 10170472MAS00000?6 Voluntary communication to owners related to campaign ID 373 ECM SOFTWARE UPDATE
- 10170467MAS000001Voluntary communication to owners related to campaign ID 365 LOW RPM-ECM SOFTWARE UPDATE
- 10170466Technical Bulletin- Brake Rotor Aesthetics
- 10165148Circular letter - Removal of residual oil in filter housing before removing filter/procedure update.
- 10163936Circular letter - Oil Cartridge removal/refitting procedure update.
Every Maserati Quattroporte model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.