2022 Mercedes-Benz AMG SL43

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010970Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, EQE, EQS, G-Class, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (206, 118, 243, 294, 296, 465, 247, 254, 167, 192, 223, and 232 platform) vehicles, the MBUX multimedia system does not correspond with the latest series production configuration. The MBUX multimedia system control unit will receive an OTA software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
• 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
• 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
• 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
• 11006710Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class (206 platform), EQE (294 and 296 platform), EQS (295 and 297 platform), GLC (254 platform), AMG GT (192 platform), S-Class (223 platform), and AMG SL (232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. All customers will be mailed a letter informing them of this software update.
• 11006659Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 AMG SL (232 platform) vehicles, the routing of the 12V battery ground cable may not correspond to current production specifications. In this case, it is possible the ground connection may loosen over time. Should the ground connection loosen, the possibility exists that the convertible soft top may become inoperable, or a "12V battery, voltage too low" message may appear in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the routing of the 12V battery ground cable and rework it if necessary.
• 11005336Complaint Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light settings are stored in all MBUX profiles Note: The pop-up messages are intended to indicate different settings when changing MBUX profiles Cause - ECU software error Remedy - Reset MBUX to manufacturer default settings. Software update expected to be available YoM24/2 (Year of Modification - Code can be found in VeDoc): - A26/17 - MBUX multimedia system (head unit) -This document will be updated when the software is available.
• 11005334Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is in preparation to reduce erroneous messages in the driver display.
• 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
• 1100059412V message comes on instrument cluster and/or Mmc app During a park cycle, the bus takes too long to go to sleep. Remedy Follow guided test for U116000, if present, and perform the requested SW updates. (Refer to Li54.10-P-076896). If U116000 is not present or after the SW updates have been performed, update the SCN coding of the EZS. After, lock the vehicle and place the key >25 ft. away from the vehicle. Once the vehicle is in sleep mode, approach the vehicle with the key and verify that the key is not acknowledged (door handles extend) until roughly 13ft. from the vehicle. Once confirmed, faults can be cleared and vehicle released. *Note - Ensure the 12V battery is fully charged before releasing the vehicle to the customer. Performing the test after SCN coding in the shop, may present an amplification factor and the key will still be recognized further than 13 ft. away. If this is the case, move the vehicle outside.
• 11000541Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11000534Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 22-24 C-Class, EQE, EQS, GLC, S-Class, SL (206, 294, 295, 296, 297, 254, 223, 232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11000517This is to notify you of the Service Campaign Launch to update the SCN coding in the EIS on-board electrical system in 6,055 Model Year (MY) 2022-2023 SL (232 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on May 3, 2024.Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 SL (232 platform) vehicles, premature or unwanted smartkey recognition could slowly discharge the 12V battery. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the SCN coding in the EIS on-board electrical system.
• 10253712The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint The complaint may occur when a new user profile is created in MBUX. The cause of the problem may be a fault in the DRVU software (N145/1). Please update the software in the AMG drive unit (N145) to the following level or newer. Software A0019024902. If a fault profile still occurs in the ASCM (A74/2) even with the correctly installed software (N145), please create a TIPS case and reference this LI.
• 10252793This is to notify you of the Service Campaign Launch to update the Engine Control Unit Software in 51234 Model Year ("MY") 2022- 2023 SL (232 platform). The vehicles will be visible and flagged in VMI as "OPEN" on March 1, 2024. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 SL (232 platform) vehicles, the Engine Control Unit software might not correspond to the current production specifications. As a consequence, the engine fan may run for an excessive amount of time after the vehicle is shut off. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the Engine Control Unit software.
• 10252773The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. Routine change in software in instrument cluster N133/1. Vehicle handover has not taken place. First manually commission the already installed instrument cluster control unit N133/1 and then perform the special procedure to re-initialize ASSYST data in powertrain control unit N127. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
• 10252732This is to notify you of the Service Campaign OTA update for the MBUX control unit software in 14,559 Model Year (MY) 21-23 C-Class, S-Class, SL, EQS (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, S-Class, SL, and EQS vehicles (206, 223, 232, 297 platform), the MBUX System software does not correspond with the latest series production configuration. The MBUX control unit will receive an OTA update that includes functional improvements and new features such as: Dolby Atmos, video streaming, personalized images on the front passenger display, and additional commands for the MBUX Voice Assistant. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 10251347Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a service activation must be implemented by the customer for the payment method (credit card information) to be transmitted to the service provider and their terms and conditions to be accepted. Previously, the activation process took place via the Toll Service app in the head unit. In future, the service activation will instead take place via the website of the Payviam service provider. (Figure 1) For a duration, the Toll Service app will provide a link to the service activation page via URL text and via QR code: (Figure 2) URL: https://www.payviam.com/MB QR code: see attachment Additional information: - Between 24 - 48 hours after the registration of the service, the service will be operational and the system will be able to be used. - UI operation in the vehicle settings: -UID serial number is the number that is required for the activation of the service (Figure 3) -Number of passengers - is determined automatically: In California, the toll amounts depend on the number of passengers. If this option is activated, this is automatically taken into account by the system by means of belt and weight sensors.
• 10251192Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicles, the MBUX System software does not correspond with the latest series production configuration. The MBUX control unit will receive an OTA update that includes functional improvements and new features such as: Dolby Atmos, video streaming, personalized images on the front passenger display, and additional commands for the MBUX Voice Assistant. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 10251184Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 SL (232 platform) vehicles, the Engine Control Unit software might not correspond to the current production specifications. As a consequence, the engine fan may run for an excessive amount of time after the vehicle is shut off. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the Engine Control Unit software.
• 10251119Rear spoiler sporadically remains in opened or closed position and a fault message appears in the instrument cluster. The rear spoiler can then no longer be actuated manually using the button. The function of the rear spoiler is re-established after an ignition reset and the fault message is no longer present in the instrument cluster. Software of the AMG DRIVE UNIT. Remedy Valid for all vehicles of model series 232 with M177 (SL55/63) from start of production - end of modification year 22/1 - manufacturing date before April 21, 2023: --> Perform software update of the AMG DRIVE UNIT N145/1 to A 001 902 49 02. All vehicles of model series 232 with M177 (SL55/63) from start of modification year 22/2 - manufacturing date on/after April 21, 2023: --> Perform software update of the AMG DRIVE UNIT N145/1 to A 000 902 61 96. Valid for all vehicles of model series 232 with M139L (SL43) from start of modification year 22/1 - manufacturing date on/after April 21, 2023: --> Perform software update of the AMG DRIVE UNIT N145/1 to A 000 902 61 96.
• 10251112Customer states CEL active The factory installed part does not meet specifications. Remedy Replace the lower air control management radiator shutter assembly.
• 10251109Soft top does not close: A: Soft top does not close completely B: Fault message following teach-in process Causes of repair needs for A and B: A. Locking hooks may require adjustment or Soft Top Flap Assembly does not reach intermediate position B. Calibration of the Soft Top Flap Assembly may be required Remedy Analysis to identify the remedy: If available, perform a software update of the rear passenger compartment control unit (N22/6). Then reconstruct the fault profile. If faults continue to be present: Check the fault codes in N22/6 (Rear passenger compartment control unit) in the quick test. B196277 and/or B196377: Perform teach-in process. Select "YES" for the question regarding part exchange. If fault message appears following the process, continue with A. If no fault message appears, check the function. If the soft top does not function, continue with B. B228646 and/or B228654: Execute rear passenger compartment control unit (N22/6) control unit log and continue with step A. B180013 and/or B180071 and/or B180077: Check the wiring at the engine of the soft top lock in the top of the soft top as well as the Hall sensor above. If nothing visually can be seen: Open a TIPS Case If remedy is successful: Processing is complete; otherwise, continue with step B. If none of the specified fault codes occurs in the quick test, continue with step B.
• 10249733Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer nonoperational time of greater than 42 days or with a battery charge of less than 45%, the following battery fault message might display in the instrument cluster: Stop Vehicle See Operator's Manual, Switch on vehicle to charge the 12V battery, or Stop vehicle To charge the12 V battery do not switch off vehicle. MBUSA will conduct a service campaign. As a customer convenience measure, an authorized Mercedes-Benz dealer will place a trickle charger in the vehicles trunk.
• 10249732Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer nonoperational time of greater than 42 days or with a battery charge of less than 45%, the following battery fault message might display in the instrument cluster: "Stop Vehicle See Operator's Manual, Switch on vehicle to charge the 12 V battery, or Stop vehicle To charge the 12 V battery do not switch off vehicle." MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will rework the connector assignment in the trunk fuse and relay module to make the vehicle ready for an external charger in cases of prolonged non-operational use.
• 10249727Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL vehicles, certain banjo bolts on the headlamp housing may cause corrosion on the body-in-white over the service life of the vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will retrofit the headlamp housing screws.
• 10249541Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a new software release for the MBUX Infotainment system. This OTA update includes functional improvements and eliminates software errors for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. A letter will be mailed to included customers informing them of this software update.
• 10249539No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Check mute cable (violet) between control units for communication module N112/2 and sound N40/3, including plug contacts, and repair or replace as necessary. If the plug contact is deformed, it is imperative that its counterpart at the control unit is also checked.
• 10249495Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering column switch module (MRSM/SCCM)? If the noises occur in the area of the MRSM/SCCM, work through the following points: - Loosen screws of the MRSM/SCCM and steering wheel, re-align the MRSM/SCCM, and re-fasten the screws (see WIS). Sometimes there is stress at the MRSM/SCCM and noises occur. - If noises continue to occur, swap the MRSM/SCCM into a vehicle without any (noise) complaints. - If the noises occur with the MRSM/SCCM complained about when it is in the vehicle without a complaint (donor vehicle), the MRSM/SCCM can be replaced. - If noises also occur in the customer vehicle with the MRSM/SCCM from the reference vehicle, the MRSM/SCCM is not the cause and must not be replaced. Notes: - When installing the MRSM/SCCM, make sure that no damage occurs! - Only disassemble and mount all component parts in the "straight-ahead position" (see also WIS). - Please refer to this LI in the "Notes" section of the warranty claim!
• 10249482The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgerusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on the back of the steering wheel is not positioned correctly and may therefore rub against the steering column switch module Please use the following noise files for the damaged part analysis: 1. Grinding noise | pot. cause: steering wheel | see attachment: Lenkrad-Schleifgerusch_SteeringWheel-GrindingNoises. mp4 2. Creaking/cracking noise | pot. cause: steering column switch module | see attachment: MRSM-Schleifgerusch_ SCCM-GrindingNoises.MOV If the noise is due to the steering column switch module, please use LI46.10-P-077314. Check for grinding areas on the steering wheel: Please check the covers on the rear for protrusion and, if necessary, remount. 1. Mask off openings on back of steering wheel with adhesive tape 1. Mark the back of the steering wheel with colored chalk (see Picture 1) 2. Mount steering wheel on steering column switch module and turn the steering wheel from left lock to right lock ten times. 3. The chalk will now have disappeared in the areas where there is rubbing (see Picture 2) Warning: Ensure that no cables and visible areas of the steering wheel are damaged. The abrasive excess material on the back of the steering wheel must be carefully removed with a Dremel tool. Tip: You will need to remove approx. 0.1 mm to 0.3 mm of material (example: Picture 3) Make sure that none of the ground-off material gets into the steering wheel. After removing the material, clean the entire back of the steering wheel with a 1% soap solution.
• 10248182Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY22-24 C-Class, AMG GT, AMG SL (206, 192, 232 platform) vehicles, the electric engine mount control unit software does not correspond to the latest series production configuration. In this case, a short circuit may be incorrectly detected, and the engine mounts can de-energize. This in turn could lead to changes in the vehicles dynamics and noise complaints from the customer. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the electric engine mount control unit software.
• 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
• 10248157Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of control unit N68. No functional restrictions of the electric power steering or warning messages are visible. Faults occur in the event of a software update or when initializing the control unit for the electric power steering N68. The fault code can be ignored and the fault memory of the control unit for the electric power steering N68 can be deleted. It is not necessary to replace the electric power steering.
• 10246049Cracking/clicking noise from underbody when driving slowly (around curves); see attachment. There is no hindrance to performance of vehicle. Tension in the lower engine compartment lining at the factory, with additional weight of vehicle body after complete build of the vehicle. Implement screw connection of the shear area/the lower engine compartment lining (vehicle compressed) with 14 Nm and taking into account the correct screw sequence (see attachment).
• 10244837The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.
• 10244776Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM card may be defective. A defective SIM card can be identified as follows: With XENTRY Diagnosis, open the "ACTUAL values" menu of the RAMSES control unit and read out the values for "EUICC, ICCID, IMEI, IMSI". ACTUAL values in the event of a defect: 1. EUICC:null 2. ICCID: null 3. IMEI: null 4. IMSI: null If all the values for "EUICC, ICCID, IMEI, IMSI" = null, then it is highly likely that the SIM card inside the RAMSES control unit is defective. Recommissioning the RAMSES control unit may rectify the problem. If the problem is still present after the recommissioning, then the RAMSES control unit must be replaced. In this case, please create a TIPS case and forward it to HQ. The part is required for analysis. Information on the return delivery of the module will be communicated via TIPS case.
• 10244750Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer nonoperational time of greater than 42 days or with a battery charge of less than 45%, the following battery fault message might display in the instrument cluster: Stop Vehicle See Operator's Manual, Switch on vehicle to charge the 12 V battery, or Stop vehicle To charge the12 V battery do not switch off vehicle. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will rework the connector assignment in the trunk fuse and relay module to make the vehicle ready for an external charger in cases of prolonged non-operational use.
• 10244749Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022 SL (232 platform) vehicles, after a longer non-operational time of greater than 42 days or with a battery charge of less than 45%, the following battery fault message might display in the instrument cluster: Stop Vehicle See Operator's Manual, Switch on vehicle to charge the 12V battery, or Stop vehicle To charge the12 V battery do not switch off vehicle. MBUSA will conduct a service campaign. As a customer convenience measure, an authorized Mercedes-Benz dealer will place a trickle charger in the vehicles trunk.
• 10244748Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software will be updated remotely to MBUX 2.4. With this update, customers will benefit from many new functions and features, such as video streaming (note that the Entertainment Package Plus is required for streaming and can be purchased from the Mercedes me Store by the end of 2023), Dolby Atmos, MBUX Voice Assistant (NewsFlash & Tourguide), a personal decorative image on the front passenger display, and more. Please see NCU issued on September 5th, 2023 from Product Management and Digital House team Additional New Connected Features Coming Soon. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge without an additional workshop visit via the data link of the communication module. No customer letter will be mailed for this software update.

Every Mercedes-Benz AMG SL43 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.