2011 Mercedes-Benz B246

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10167577Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
• 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167550Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167015The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166987Transmission intermittently fails to shift, vehicle jolts in higher gears. The dual clutch transmission (DKG) control unit contains the stored FC 92177 or 92100 - The shift valve of the internal shaft has a malfunction. The commanded position was not reached. In the extended fault freeze frame data it can be seen that this fault was set in 7th gear - see Figure 1 in attachment.
• 10166986Reverse gear cannot be engaged. The following fault code is stored in the dual clutch transmission (DKG) control unit: FC 074600 -> Pressure regulating valve 1 does not close or FC 077600 -> Pressure regulating valve 1 does not close In the extended fault freeze frame data it can be seen that both clutches are pressurized when the fault code 074600 or 077600 occurs - see Figure 1 in attachment.
• 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10165847Diverse fault messages in instrument cluster. Distronic, ESP, tire pressure monitoring, engine indicator lamp Diverse CAN communication errors stored in quick test Possible malfunctions in Parktronic or Active Parking Assist. Possible malfunctions of PTC heater booster.
• 10162197"High-voltage battery warning message" in instrument cluster
• 10160622Audio 20: Apple CarPlay displays pixelated image
• 10158308COMAND Online: Some contacts on the telephone are not found via voice control.
• 10158285Noise complaints from backrest locks (2nd seat row)
• 10158269COMAND Online: After map update is aborted, navigation no longer functions
• 10158267COMAND Online: Some contacts on the telephone are not found via voice control.
• 10158255BR117, BR156, BR176, BR242, and BT246 - Vehicle does not start, battery discharged.
• 10158216Message "SOS - Service Not Activated" in instrument cluster
• 10158199Vehicle does not start, battery discharged.
• 10157073Vehicle does not start, battery discharged.
• 10155129Audio 20: Apple CarPlay displays pixelated image
• 10154028Audio 20: Apple CarPlay displays pixelated image
• 10154026Audio 20: Apple CarPlay displays pixelated image
• 10154010Engine diagnosis warning lamp activated - Fault code P012800
• 10152001NTG5*1, Audio 20 - after ECO start/stop, USB music stick is reloaded and music playback begins at track 1.
• 10151995Supplemental restraint system (SRS) lamp in instrument cluster lights up; fault code B000213 and/or B000113 is logged in the SRS control unit
• 10151963Info-Call/S24H-Call/MB Contact: Change of language setting at customer request
• 10151962Plastic element on release lever of manual steering column adjuster loose.
• 10151945Audio 20: Symbols in the status line in the central display can overlap
• 101519437G-DCT: Scratching noise when changing gear from D to R when transmission cold.
• 10144137Information on replacing the high-voltage battery
• 10144111NTG5*1, Audio 20 - after ECO start/stop, USB music stick is reloaded and music playback begins at track 1.
• 10136117ESP, BAS, PRE-SAFE - Fault message in instrument cluster
• 101361027G-DCT: Scratching noise when changing gear from D to R with transmission cold
• 10136074Garmin MAP PILOT: General information in the event of complaints
• 10136065Garmin MAP PILOT: Notes on voice input
• 10136035Complaints about poor wiping effect of winshield wiper
• 10136034Fault code P245997, P246397, P245900, P246385 or P246309 stored in engine control unit
• 10136033Fault message in instrument cluster on engine start "Power Steering Malfunction, Service Required"
• 10136030Seat belt adjustment intermittently inoperative and causes noises.

Every Mercedes-Benz B246 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.