2010 Mercedes Benz C
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › C › 2010
These records cover every 2010 Mercedes Benz C. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2010 Mercedes Benz C. Newest first.
Mercedes benz IS recalling certain model year 2010 c-class, model 204, e-class, model 212, and model year 2010-2011 e-class coupe/cabriolet model 207 vehicles. the power steering system in the subject vehicles may fail due to the loss of power steering fluid.
Risk and remedy
Risk
Owners may not have sufficient control of the vehicle in areas, such as parking lots, where maximum power steering IS required, increasing the risk of a vehicle crash.
Remedy
Dealers will check and retorque the connection fitting free of charge. the safety recall began on october 31, 2010. owners may contact mercedes-benz at 1-800-367-6372.
Owner complaints
1 complaints
Latest complaints
- Power train
2010 mercedes benz c lass. Letter from congressman wolf on behalf of constituent regarding problems with her 2010 mercedes brought frm specll out hbl of tysons corner on july 2010; respond to herndon office, attn: judy mccary *tgw the consumer stated the vehicle would not shift into any gear. The…
2010 mercedes benz c lass. Letter from congressman wolf on behalf of constituent regarding problems with her 2010 mercedes brought frm specll out hbl of tysons corner on july 2010; respond to herndon office, attn: judy mccary *tgw the consumer stated the vehicle would not shift into any gear. The vehicle was towed to the dealer. The final diagnosis from the dealer was a computer glitch and software failure. The consumer was reassured the vehicle was repaired. However, on november 15, 2010, the consumers daughter was driving the vehicle when suddenly it shifted on its own in reverse and started to move backwards . The consumers daughter tried to stop the vehicle by braking, but the vehicle continued to move backward. Finally, she turned the vehicle off. *Jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of rear lighting assembly
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish…
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of loss of rear lighting in model year (MY) 2008-2011 Mercedes Benz C-Class vehicles.Complainants alleged that one or both rear lighting assemblies fail to illuminate (i.e., all lights housed within the assembly extinguish, including the stop, tail, and turn signal functions) or illuminate dimly.In some reports, complainants also alleged that the failure was accompanied by a burning smell emanating from the trunk of the vehicle.When examined, these vehicles showed evidence of overheating at the lighting assembly harness connector, including damaged (blackened) wiring and plastic.The rear lighting failures typically involved one side of the vehicle however in some cases both assemblies failed (although probably not simultaneously).ODI identified 5 fire and one injury allegations during the course of this investigation.Two fires occurred while the vehicles were parked.One originated in the vicinity of the driver?s side light assembly where the fire and associated damage was confined to the trunk area, and the fire self extinguished due to oxygen starvation.As a result of the fire, the vehicle was repurchased by Mercedes and salvaged.The second fire originated on the passenger's side and required fire department response to extinguish; the fire damaged the tail light and surrounding body panels as well as the trunk area and wiring.The vehicle was repaired and returned to service.Two firesoccurred while the vehicle was being driven.In the first instance, the driver detected an odor and pulled over to observe smoking and a small flame at the lighting assembly wiring in the trunk.The owner was able to extinguish the fire before any significant damage occurred.In the second instance, the driver smelled smoke, pulled over, and opened the trunk to find smoke and sparks emanating from the forward facing side of the tail light.The driver was able to extinguish the sparks and drive the vehicle to the dealer. A fifth fire was reported by a fleet manager who observed a vehicle with fire damage originating near one of the tail light assemblies.The injury incident occurred when a technician burned their hand while diagnosing a failed light.The technician touched the tail light wiring which was hot enough to burn him although the injury did not require medical attention.On April 10th, 2014, Mercedes notified ODI that it would conduct a safety recall to remedy the rear light assemblies in approximately 252,867 MY 2008 - 2011 C-Class vehicles including the C300, C350 and C63 AMG models.Each rear light assembly has separate bulbs that act as brake, tail lamp, backup and turn signal indicators.The bulbs are mounted in a bulb carrier which uses a common electrical ground circuit at the harness connection.According to Mercedes, oxidation due to the use of dissimilar metals on the harness and bulb carrier electrical connectors can result in increased resistance and a subsequent dimming or loss of lighting function.The heat caused by the increased resistance/oxidation can also lead to the melting of the surrounding plastic, or in some cases, present a fire hazard.In conducting recall 14V-171, Mercedes dealers will inspect the left and right bulb carriers and harness connectors for the presence of dissimilar electrical connectors and/or evidence of related thermal damage; affected bulb carriers and/or harness connectors will be replaced free of charge.Mercedes notes that service replacement bulb carriers produced from January 2012 eliminate the dissimilar metal condition and that these bulb carriers will not requ
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10135912COMAND: No sound, SDARS message in central display "Device Unavailable"
- 10041639Mercedes benz: new repair method for low beam halogen lamp bulb that IS inoperative.
- 10039257Mercedes-benz: the engine warning light IS on with stored trouble codes. Idle speed limits were set too narrow.
- 10039256Mercedes-benz: the malfunction light IS on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston.
- 10039252Mercedes-benz: the front seat belt catches when pulled out, because the strap was not guided back properly. Happens on both the passenger and driver's side. Updated 5/22/2012.
- 10038977Mercedes-benz: the auto-transmission switches to limp home mode or has no power. There are multiple possible fault codes. A piston may be damaged.
- 10038225Mercedes-benz: diagnostic procedures for the driver authorization system.
- 10037408Mercedes-benz: shock absorber procedure.
- 10034566Mercedes benz: reprogram mbrace (n123/4) dialed numbers to hughes. This action applies to new vehicle inventory only.
- 10034306Mercedes: airbag durability and reliability. Air bag srs control module (N2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. With 164, 216 221, 251 and newer, the airbag control unit can be reset five times. With modes 202, 210 and newer, the airbag control unit can be reset three times. Earlier models would have to have their airbag control unit and triggered restrain components changed only after an accident. No models or model years listed.
- 10034305Daimler/xentry: fuel level indicator and radio frequency central locking inoperative, instrument cluster reports turn signals inoperative, diagnosis of rear sam not possible. Control modules. Models c class, model series 204. No model years listed. Updated 7/8/11.
Every Mercedes Benz C model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.