2013 Mercedes Benz C180

Owner complaints

Latest complaints

• Jun 1, 2018CA
  Air bags
  TL* takata recall. The contact owns a 2013 mercedes-benz C180. the contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. The dealer (mercedes-benz of sacramento, 888-479-0451) was called and confirmed that the parts were…

  TL* takata recall. The contact owns a 2013 mercedes-benz C180. the contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. The dealer (mercedes-benz of sacramento, 888-479-0451) was called and confirmed that the parts were not available for the recall remedy. The manufacturer and the contact called the dealer and confirmed the information. The contact had not experienced a failure. The vin was not available.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167560Fault message in display - Right rear turn signal light inoperative
• 10167554Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167552Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - Red message "Power Steering Malfunction - See Operator's Manual" including acoustic warning - Red or yellow message "ESP / ABS Currently Unavailable - See Owner's Manual", sometimes with acoustic warning - White message about tire pressure monitor or run flat indicator: "Tire Pressure Loss Warning Defective" or "Tire Pressure Monitor Defective" In addition, the indicator lamps of the following systems may light up: - Brakes / ABS / ESP / ESP Off / engine diagnosis Furthermore: - The chassis CAN is partially or completely disrupted - Several control units (e.g. the electric power steering, ESP, engine etc.) cannot be interrogated or are not listed in the quick test - Various CAN communication errors from other control units may be logged (see list "Control unit / Fault code")
• 10167550Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10167546FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to 02/2012 and with more than 10,000 km. The two fault codes can also occur in combination with rpm sensor faults (see also GI27.50-P-035556). The rpm sensor fault is not connected with this complaint.
• 10167536Model X204 (GLK 250 BT) with AMG Styling Package 321. Model Year 2013 Install Tire Fit Kit, Replace Monroney Label
• 10167532A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available for ordering. With XENTRY DVD 03/2014 a new telematics DVD with part number A 166 827 21 00 is being shipped. This telematics DVD replaces the previous telematics DVDs.
• 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167510The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possible. and/or Rear window wiper inoperative. and/or Various fault codes concerning disrupted communication paths are stored and/or the corresponding control units are not displayed in the quick test. Affected control units include the transmission control unit, electronic ignition lock, driver SAM, engine control unit, Lane Keeping Assist, Distronic.
• 10167040This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10167038This Service Campaign has been initiated because Daimler AG (DAG), manufacturer of Mercedes-Benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized Mercedes-Benz dealer will rework the seam seal at the spare tire well at the next workshop visit.
• 10167016The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 has a malfunction. - STORED A23300 - Front PARKTRONIC warning element 1 has a malfunction. - STORED
• 10167015The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10167009Battery discharged, vehicle does not start.
• 10167007Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10167006Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10167003Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code can be erased, but is logged again after another ignition sequence. There is no fault message in the multifunction display.
• 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
• 10166994Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10166978Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
• 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10166093Noises from flat spring core in backrest
• 10166080The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
• 10166076The Audio 20 control unit (A26/17) or COMAND Online control unit (A26/17) does not start (central display dark/ no audio output) and is not recognized with XENTRY Diagnostics although the fuses and the power supply are OK.
• 10164811Throttle lift-off clunking noises at drive shafts of rear axle
• 10164810Throttle lift-off clunking noises at drive shafts of front axle
• 10158329Oil in engine wiring harness
• 10151959Seat belt extender toothed rack sluggish or makes noises
• 10136089ESP, BAS, PRE-SAFE - Fault message in instrument cluster
• 10136031Engine noises (rattling) after engine start
• 10135599Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
• 10062335Summary to be provided on a future date.
• 10059849Summary to be provided on a future date.
• 10059843Summary to be provided on a future date.
• 10059832Summary to be provided on a future date.
• 10059818Summary to be provided on a future date.
• 10059806Summary to be provided on a future date.

Every Mercedes Benz C180 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.