2013 Mercedes-Benz C204.9
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › C204.9 › 2013
These records cover every 2013 Mercedes-Benz C204.9. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Engine
My mechanic told me that my 2013 mercedes C250 has a timing chain/camshaft adjuster sprocket problem and that it happens a lot on these cars. I found hundreds of other people online with the same problem. It starts usually as soon as the warranty ends. The cost to fix it at the dealership IS $5600.…
My mechanic told me that my 2013 mercedes C250 has a timing chain/camshaft adjuster sprocket problem and that it happens a lot on these cars. I found hundreds of other people online with the same problem. It starts usually as soon as the warranty ends. The cost to fix it at the dealership IS $5600. It IS potentially dangerous as your engine will eventually get damaged while you are driving and cause a terrible accident.
- Air bags
I have only owned the car for 4 months & the airbag light turned on. The dealership I purchased my vehicle at refuses to look at it unless I pay them first.
- Engine
Numerous complaints about sputtering or shuddering when starting my car along with grayish blue/black smoke from exhaust. I also have had cases of driving on the highway and then it hesitates, which puts my family and I in danger . Dealership claims they could not find root cause and they stated it…
Numerous complaints about sputtering or shuddering when starting my car along with grayish blue/black smoke from exhaust. I also have had cases of driving on the highway and then it hesitates, which puts my family and I in danger . Dealership claims they could not find root cause and they stated it was working to mb specification. Eventually I got a check engine light just when it got out of extended warrant and then the stated I had gotten oil through my camshaft sensors and then through my harness. Cost of repair was over 10K. Subsequently about a year later I have been getting the same sputtering and shuddering with the same smoke and they are now saying I have some timing issue codes. I have they car since it was brand new and bought an extended warranty took it to the dealer for ever repair and maintenance. the issue mentioned IS now happening again in 2020
- Fuel/propulsion system
Check engine light code p0002. Accelerating in any form from the street or especially the highway merging on, there IS a superior loss of power/acceleration. Very dangerous as you are a hazard coming into the highway and do not have adequate acceleration when on ramps are a very short distance. I believe it's the high pressure fuel pump as countless others have had the same issue with their vehicle.
- Air bags · Electrical system · Electronic stability control (esc)
Vehicle was stolen in florida I purchased it after being fixed and they stated that there where electrical issues after starting the vehicle and lights pertaining to airbags would flash. Afraid bags would go off while driving and cause accident.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10176670To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters
- 10167546FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to 02/2012 and with more than 10,000 km. The two fault codes can also occur in combination with rpm sensor faults (see also GI27.50-P-035556). The rpm sensor fault is not connected with this complaint.
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10158329Oil in engine wiring harness
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10144289"Tire pressure loss detection system inoperative" message in instrument cluster in yellow.
- 10136063Rattling noises in area of 2-stage turbocharger, OM651
- 10136042Creaking noise when adjusting electrical steering column
- 10136041Selector lever blocks in position "P" (brake applied)
- 10136039Crackling and cracking noises when cornering
- 10136035Complaints about poor wiping effect of winshield wiper
- 10136031Engine noises (rattling) after engine start
- 10136027Active Blind Spot Assist intermittenly inoperative
- 10135803Garage door opener cannot be programmed or the range is too short
- 10135757Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual" immediately after engine start
- 10135734AMG Performance steering wheel heavily worn/soiled
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
Every Mercedes-Benz C204.9 model year
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