2015 Mercedes-Benz C220

Owner complaints

What owners report most

1. Suspension4
2. Structure3
3. Unknown or other3
4. Power train1

Latest complaints

• Oct 19, 2026MD
  Structure › Body

  Driver rear side rusted and cracked subframe.

• Sep 23, 2026MD
  Suspension
  The rear subframe on the car is rusting badly and the Mercedes certified mechanic states that the entire frame needs replacement. With braking, the car could fishtail and be in a serious crash. The two model years prior to mine have had similar problems and a recall has been established for those…

  The rear subframe on the car is rusting badly and the Mercedes certified mechanic states that the entire frame needs replacement. With braking, the car could fishtail and be in a serious crash. The two model years prior to mine have had similar problems and a recall has been established for those years. I am asking the NHTSA to work with Mercedes-Benz to establish a recall for the 2015 C class before someone is injured as a result of this defect.

• Sep 23, 2026NC
  Unknown or other
  The vehicle’s rear subframe has become severely rusted and structurally compromised. This failure has caused the vehicle to pull sharply to the right when the brakes are applied. The rear subframe and affected components are still on the vehicle and are available for inspection upon request. This…

  The vehicle’s rear subframe has become severely rusted and structurally compromised. This failure has caused the vehicle to pull sharply to the right when the brakes are applied. The rear subframe and affected components are still on the vehicle and are available for inspection upon request. This condition creates a serious safety risk because the vehicle can suddenly pull hard to one side during braking, making it extremely difficult to maintain control. At highway speeds or during emergency braking, this could cause the driver to lose control of the vehicle, leave the roadway, collide with another vehicle or object, or potentially result in a rollover. The failure is especially concerning because it directly affects the stability and braking behavior of the vehicle. The problem was inspected and confirmed by Mercedes-Benz of Durham. The dealer determined that the rear subframe was severely rusted and that this condition was responsible for the vehicle pulling strongly to the right during braking. The vehicle has therefore been inspected by an authorized Mercedes-Benz dealership. The condition has not, to my knowledge, been inspected by police or insurance representatives. There were no warning lights, dashboard messages, or noticeable symptoms indicating that the rear subframe was deteriorating before the problem became apparent. There was no advance warning that the subframe had become severely rusted. The issue only became evident when the vehicle began pulling sharply to the right under braking. Because there were no warning signs before the failure, I believe this condition presents a significant safety hazard. A driver may continue operating the vehicle without knowing that the rear subframe has deteriorated to the point that vehicle stability and braking control are affected.

• Sep 18, 2026TN
  Structure › Body · Suspension
  I noticed some unstable braking at higher speeds. I took the vehicle to a mechanic and he discovered severe rust with perforation of the rear subframe "very near to where some of the suspension connects to it and is allowing a lot of extra movement, especially under braking." He told me that the…

  I noticed some unstable braking at higher speeds. I took the vehicle to a mechanic and he discovered severe rust with perforation of the rear subframe "very near to where some of the suspension connects to it and is allowing a lot of extra movement, especially under braking." He told me that the vehicle was unsafe to drive on the highway or at speeds over 40 mph and should be repaired, preferably through Mercedes as soon as possible. I've reached out to Mercedes Benz USA. They told me that this has been a common problem and some vehicles have had the warranty extended because of it. My vehicle is not included in the warranty extention but they suggested that it may be eligible for a "goodwill" repair. I've reach out to my local Mercedes dealership to further investigate the problem and are awaiting a return call.

• Sep 15, 2026PA
  Power train · Suspension
  The rear structural subframe on my vehicle has experienced severe, premature corrosion perforation (rotting from the inside out), resulting in a major compromise of the vehicle’s structural integrity. This subframe is a critical safety component that supports the entire rear suspension…

  The rear structural subframe on my vehicle has experienced severe, premature corrosion perforation (rotting from the inside out), resulting in a major compromise of the vehicle’s structural integrity. This subframe is a critical safety component that supports the entire rear suspension, differential, and braking components. The subframe has rusted to the point of developing holes and structural cracks under normal operating conditions. This severe deterioration creates an immediate safety hazard, as a total failure or snapping of the subframe while driving can cause a sudden loss of vehicle control, unpredictable suspension geometry changes, and a severe risk of a high-speed crash.Mercedes-Benz has previously acknowledged an identical, widespread manufacturing defect and issued an extended 20-year warranty (NHTSA ID NCU-2023020004) for older model lines (such as the W204 and W212). However, my specific vehicle is currently excluded from that extension, despite suffering from the exact same premature metallurgical failure and safety risk. The deterioration is identical to the covered models, where road debris and water get trapped inside the hollow subframe unit, causing it to oxidize and disintegrate undetected from the interior until structural failure occurs.This constitutes a severe safety hazard. Driving with a compromised rear subframe risks a catastrophic detachment of the rear axle, control arms, and braking lines while at highway speeds. A sudden failure will lead to immediate loss of steering control and an incredibly high probability of a severe motor vehicle accident, endangering lives. I am filing this complaint to urge the NHTSA to investigate Mercedes-Benz and mandate an extension of the existing warranty framework to cover newer model years that exhibit the exact same premature corrosion failure. Dealers are denying coverage based on arbitrary VIN cutoffs, forcing owners to drive unsafe vehicles or pay out of pocket for a known structural defect.

• Jul 18, 2026NY
  Structure › Body

  The sunroof panel being cracked on this car is a well known and documented issue. There have been several recalls for it just not on my specific model. Yet I’m just like them, stuck with a broken in half sunroof panel that let water seep in and ruin my sunroof twice now, and the only fix is to pay $4500. This is insanely high for the small panel I’m talking about.

• Jul 16, 2026FL
  Unknown or other

  Sunroof Glass failure vin:55SWF4KB1FU039607 2015 Mercedes C300 2PM July 16 2026, Tampa highway near college park east coordinates28.06840 N.82.35292W TEMPERATURE 91F

• Apr 7, 2026VA
  Suspension

  Rear subframe has rust and holes. Dealer is saying not covered under warranty and asking for $8000

• Mar 17, 2026CT
  Unknown or other
  I am reporting a structural failure of the rear subframe due to corrosion on my 2015 Mercedes-Benz C300 4MATIC. The failure was diagnosed by an authorized Mercedes-Benz dealer, who confirmed that the rear subframe has corroded and broken, compromising the structural integrity of the vehicle. This…

  I am reporting a structural failure of the rear subframe due to corrosion on my 2015 Mercedes-Benz C300 4MATIC. The failure was diagnosed by an authorized Mercedes-Benz dealer, who confirmed that the rear subframe has corroded and broken, compromising the structural integrity of the vehicle. This is not cosmetic rust. The subframe is a load-bearing structural component, and its failure creates a serious safety risk, including potential loss of vehicle control. I have been advised that the vehicle may be unsafe to operate in its current condition. The vehicle has approximately 143,000 miles and has been registered and operated in Connecticut, a salt-use state. However, this level of corrosion leading to structural failure of a major suspension component is premature and not consistent with normal wear and tear, even in such environments. I contacted Mercedes-Benz USA and escalated the matter to an Executive Referral Manager. Mercedes-Benz acknowledged the seriousness of the issue but declined to provide any repair assistance, stating that my vehicle falls outside of warranty extension and goodwill parameters. Mercedes-Benz did not dispute the nature of the failure or its safety implications, but refused to address the issue based solely on internal policy criteria such as age and mileage. A rear subframe supports critical suspension components. Corrosion leading to structural breakage can result in instability, misalignment, or failure of suspension components while driving, increasing the risk of a crash. This issue appears to be consistent with known reports of rear subframe corrosion in similar Mercedes-Benz vehicles, raising concern about a broader safety defect. The failure was identified during inspection, and repair costs are estimated at approximately $5,000–$6,000. I am submitting this complaint due to the safety risk posed by structural failure and the manufacturer’s refusal to address the issue.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Desiccated Air Bag Inflator Rupture

  EA21002Opened Sep 17, 2021Open
  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
• 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
• 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
• 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
• 11006658Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (MY) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might not work. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicles. Affected customers will be notified via First Class letter to have the update performed on their vehicle.
• 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
• 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
• 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
• 10243565In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (MBUSA) is extending the coverage for the intake line assembly on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years / 150,000 miles (whichever occurs first), and applies to the vehicle regardless of ownership. Why the warranty extension? On certain Model Year 2015 - 2020 C/E/GLC/SLC and SLK vehicles, under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended, resulting in the illumination of the check engine Malfunction Indicator Lamp (MIL). A faulty partial-load ventilation valve might also increase exhaust gas emission. . Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be performed at no cost to you. This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet. We hope you are enjoying your Mercedes-Benz vehicle and we apologize for any inconvenience this may have caused.
• 10233780Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.
• 10232321Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) Model Year Model (platform) 2005 - 2011 SLK-Class (R171) 2008 - 2015 C-Class Sedan/Coupe (W/C204) 2012 - 2017 SLK-Class (R172) 2010 - 2015 GLK-Class (X204) 2012 - 2016 CLS-Class (C218) 2010 - 2016 E-Class Sedan/Wagon (W/S212) 2013 - 2016 SL-Class (R231) 2010 - 2017 E-Class Coupe/Cabrio (C/A207) Only the following damage code can be claimed for the replacement of the rear subframe due to corrosion with perforation: Damage Code: 35441 47 Always check VMI to determine if a vehicle is covered under this 20 years/unlimited miles extended warranty. Please
• 10217154Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.
• 10207199Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being aimed towards the garage door, but the vehicle is in a different position. 4. The garage door drive is old. Remedy 1. The lower level of transmission power is mainly perceived by customers who did not have any infrared windows (code 595) or all-round infrared windows (code 596) or heated windshield (code 597) in their previous model or who have another model without this special equipment in their fleet. The loss in transmission has technical reasons, i.e. a thin metal film is fitted in the windows. Please consider these codes and advise the customer accordingly! Replacing parts does not remedy the problem. 2. Perform the comparison test between the integrated GDO and the garage door hand transmitter under identical conditions. The garage door hand transmitter must be inside the vehicle and must be held at the height of the inside rearview mirror. 3. The customer instinctively aims the garage door hand transmitter towards the door. However, the transmission direction of the integrated GDO depends on the position of the inside rearview mirror, and thus depends directly on the position of the vehicle relative to the receiving antenna of the garage door drive.
• 10207198Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.
• 10206077"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 Boost Pressure is Too High"" "
• 10205790After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
• 10205248"SOS mbrace service not activated".
• 10187796Replace 3rd brake lamp, remove soft top compartment cover to access.
• 10187793Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software
• 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
• 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
• 10179950Harsh engagement when changing gear range from P to D or R
• 10179949Shifting complaints and transmission fault codes in vehicles with transmission 725.0
• 10177571Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. 1.1. Order the required service covers by referring to the variant overview. 1.2. Remove lamp unit 1.3. Remove all grommets from vent openings. 1.4. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation membrane to work properly! 1.5. Remove existing service cover 1.6. Place desiccant packs in new service covers and bolt down 1.7. Stick new diaphragm onto specified surface on service cover [picture of service cover] Note: The bonding surface must be clean and dry. 06
• 10176670To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters
• 10167571In addition to the information published in the Introduction into Service Manual, note maintenance interval changes for model 205.
• 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167531MY-All Model 205, Maintenance Interval
• 10167084Passenger side outside mirror glass adjusts itself at random at ignition on/off
• 10164811Throttle lift-off clunking noises at drive shafts of rear axle
• 10164810Throttle lift-off clunking noises at drive shafts of front axle
• 10162206Check coolant hose from expansion reservoir to cooler and replace if necessary
• 10162198Electric range is reduced after brief period
• 10162197"High-voltage battery warning message" in instrument cluster
• 10162185NTG 5.5 head unit - Browser shows "Fault during authentication" message
• 10162174BR205 Facelift - Blind Spot Assist may activate without obvious cause
• 10158365Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
• 10158329Oil in engine wiring harness
• 10151959Seat belt extender toothed rack sluggish or makes noises
• 10135743Driver and front passenger seats make cracking noise when cornering

Every Mercedes-Benz C220 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.