2004 Mercedes Benz CL Class
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Mercedes Benz CL Class. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2004 Mercedes Benz CL Class. Newest first.
Mercedes-benz IS recalling my 2006-2008 m-class, r-class, my 2005-2009 slk-class, my 2005-2008 c-class, my 2003-2004 and 2006-2008 clk-class, my 2003-2008 e-class, my 2004 and 2008 cl-class, my 2008 cls-class, my 2004 and 2007-2008 s-class, my 2003 g-class, and my 2003-2004, 2006 and 2009 sl-class vehicles. a software calibration number (scn) coding…
Risk and remedy
Risk
In the event of a vehicle crash, the electrical fuel pump may not receive a crash signal that IS required for the fuel pump to disconnect and prevent future fuel delivery as designed.
Remedy
Dealers will recode the scn free of charge. the recall began on august 30, 2008. owners may contact mercedes-benz at 1-800-367-6372.
On certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose.
Risk and remedy
Risk
This may result in abc hydraulic fluid leakage near the catalytic converter. leaking fluid may come in contact with hot engine components and lead to a possible fire.
Remedy
Dealers will install new corrosion resistant abc high pressure distribution hose. the recall began on july 2, 2007. owners may contact mercedes-benz at 1-800-367-6372.
On certain vehicles, the instrument cluster IS experiencing electrical malfunctions. the instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle IS in operation.
Risk and remedy
Risk
Due to inadequate illumination, the driver will be unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash.
Remedy
Dealers will replace the instrument cluster modules. the recall will be conducted in phases. phase I was mailed out to approximately 7,500 owners on september 29, 2006. phase II and phase III IS scheduled for december 2006. owners may contact mercedes-benz at 1-800-367-6372.
On certain vehicles, the trunk lid springs could fail in the closed trunk lid position.
Risk and remedy
Risk
If the trunk lid IS manually lifted, it may not remain in the up position and could cause injury if it comes down while someone IS reaching into the trunk.
Remedy
Dealers will replace both trunk lid springs. the recall began august 17, 2004. owners should contact mercedes- benz at 1-800-367-6372.
Owner complaints
4 complaints2 involved a crash
What owners report most
Latest complaints
- Vehicle speed control
TL* the contact owns a 2004 mercedes benz cl500. The contact was entering a parking space when the vehicle abnormally accelerated, causing him to crash into the bumper of another vehicle. There were damages to the front of the vehicle and the contact's insurance company was notified of the crash.…
TL* the contact owns a 2004 mercedes benz cl500. The contact was entering a parking space when the vehicle abnormally accelerated, causing him to crash into the bumper of another vehicle. There were damages to the front of the vehicle and the contact's insurance company was notified of the crash. There were no injuries. the dealer was notified of the failure and the contact was awaiting repairs. The manufacturer was not notified. The failure mileage was 42,809.
- Tires
TL* the contact owns a 2004 mercedes benz cl with michelin primacy MXV4 TL tires, line size 225/55/r17, dot number: 898kef1x4707. The consumers grandson was driving 65 mph when the front passenger side tire blew, causing him to crash into an embankment, hit a sign post and came back onto the road…
TL* the contact owns a 2004 mercedes benz cl with michelin primacy MXV4 TL tires, line size 225/55/r17, dot number: 898kef1x4707. The consumers grandson was driving 65 mph when the front passenger side tire blew, causing him to crash into an embankment, hit a sign post and came back onto the road into the right lane to rest. There were no injuries but the vehicle was destroyed. The police were called to the scene and a report was filed. the estimated mileage on the tires was 16,000 and the remaining tread depth was 5/16 inches. the manufacturer was contacted and advised the contact that he should return the tire to them for further inspection. The vehicle mileage was 88,000. updated 08/31/11*lj according to michelin. The tire came in contact with an unknown object or obstruction, which cut and abraded through the sidewall rubber and polyester piles causing rapid loss of air. Michelin denied the consumers claim. The vehicle was totaled. Update 09/09/11*jb
- Air bags · Electrical system · Exterior lighting · Seat belts · Seats · Steering · Visibility › Rear window wiper/washer
I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. The salesman showed me the carfax report which showed no prior problems. So, I bought the vehicle w/ an extended warranty. However, 2 weeks after I purchased the car, I experienced many…
I bought a certified pre-owned 2004 cl 500 mb from hbl tysons on 8545 leesburg pike, vienna, va on apr 19, 2008. The salesman showed me the carfax report which showed no prior problems. So, I bought the vehicle w/ an extended warranty. However, 2 weeks after I purchased the car, I experienced many electrical problems, transmission problems, tire problems, & problems with my air conditioner/ heat. over a 1 years later, my car has been back & forth at the hbl tysons corner, va & mb annapolis, md svc cntr over 40 times for the same reoccurring electrical problems. The electrical problems are becoming worse b/c the car freezes; the steering wheel malfunctions & locks upon starting the car & sometimes, while in motion; in addition to other malfunctions involving: seat belt, seat head rest, headlights, tail lights, rear fog lights, license plate lights, windshield wipers; heat/air conditioner, srs, & airbag deployment. I'm paying a car note & I barely have my car b/c the svc. Cntrs have my car for 2-3 weeks at a time b/c they can't fix it. I've even been told by them that my particular car IS too intricate to fix. I've contacted mb corporate in montvale, nj via telephonically & correspondence, to elevate several complaints, but, my last 2 complaints were to no avail b/c I heard nothing from them as of yet. I keep all of my receipts from each time I've dropped my car off & I'm ready to pursue a lawsuit. In fact, I've contacted better business bureau, your agency, & several lawyers b/c I've recently discovered via a class action suit, that the year, make, & model of my car IS involved in a nat'l recall where a faulty valve w/i the heat/air conditioner, causes a build-up of debris & water, which leaks into the electrical system, causing it to malfunction & shut down. Help me b/c it's obvious the car IS unfixable and too dangerous to drive. According to the class action, these problems pre-existed before I bought the car and mb was aware of them prior to selling the car. *Tr
- Electrical system
Car would not start and could not get the car in gear. The car has been in the dealers shop for repair 4 times to fix the same problem. Currently the car IS running. Negociating with mbz to buy the car back.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10019822Inspect transmission pilot bushing at electrochydraulic unit and replace if necessary. The transmission pilot bushing may have been installed on the control units with non-tempered sealing rings which may cause a small leak to occur. Updated 04-11-07.
- 10018931Learning in selection range sensor not possible after ehs replacement.
- 10014593Comand head unit disc drive malfunctions at low temperatures. Various models including mercedes-benz model 215, and 220 2004 and 2005.
- 10014583Seal between exterior rear view mirror housing and door.
- 10014548Rough downshifting when accelerating. Various models including 2005 mercedes-benz 219 and 220.
- 10012832Sd flash telematics cd stuck in comand head unit when performing a software update.
- 10012831Comand head unit hangs at the star symbol when booting up. Updated
- 10010134Noises from parking brake cable.
- 10010129Diagnostic enhancement. 220/215 comand enhanced diagnostic assistance center edac.
- 10009985The high pressure hydraulic distribution hose of the active body control (abc) may deteriorate over time due to excessive exposure to humidity and high temperatures. Voluntary recall campaign of active body control (abc) (12 cylinder only).
- 10009891The trunk lid springs could fail in the closed trunk lid position due to extensive exposure to very high temperatures. Voluntary recall campaign. Cover letter, recall campaign bulletin and letter to owners. Literature from warranty services group regarding labor time information.
- 10009820Replacement of abc pressure supply valve unit hydraulic line.
- 10007590Tele aid not active displayed in instrument cluster.
- 10007195Comand intermittently inoperative. Model 220 also included.
Every Mercedes Benz CL Class model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.