2011 Mercedes-Benz CLS218

Owner complaints

Latest complaints

• Oct 20, 2017FL
  Air bags

  No remedy to replace dangerous airbags. Im at higher risk due to living in a high humidity state of florida.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167556Glove box squeaks/rattles at top left mounting.
• 10167554Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167553Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
• 10167547Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167510The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possible. and/or Rear window wiper inoperative. and/or Various fault codes concerning disrupted communication paths are stored and/or the corresponding control units are not displayed in the quick test. Affected control units include the transmission control unit, electronic ignition lock, driver SAM, engine control unit, Lane Keeping Assist, Distronic.
• 10167040This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10167015The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10167007Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10167006Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
• 10167000Surface damage on steering wheel trim
• 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
• 10166103The controls on the partially electric seat adjustment switch stick or are loose or broken.
• 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10166080The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
• 10164808Various fault codes present in TPM Control Unit, vehicles with code 475 and code B03
• 10160730Window lifter inoperative
• 10160625Thumping noises from rear axle shock absorber
• 10158343COMAND Online: The central display intermittently displays the message "Anti-theft protection activated"
• 10158329Oil in engine wiring harness
• 10158308COMAND Online: Some contacts on the telephone are not found via voice control.
• 10158269COMAND Online: After map update is aborted, navigation no longer functions
• 10158267COMAND Online: Some contacts on the telephone are not found via voice control.
• 10158250Garmin MAP PILOT: Traffic information service and possibly voice control inoperative after navigation software update using Download Manager version 2.0.29 or 2.0.30
• 10158216Message "SOS - Service Not Activated" in instrument cluster
• 10158207Message in instrument cluster "Collision Prevention Assist Inoperative"
• 10155128Thumping noises from rear axle damper
• 10155126Model series 257: In the Edition 1, the Welcome graphic is not displayed in the instrument cluster with the specific Edition animation.
• 10154023ESP, BAS, PRE-SAFE - Fault message in instrument cluster
• 10154018ESP, BAS, PRE-SAFE - Fault message in instrument cluster
• 10153993Battery discharged, vehicle does not start - Event code U116000 "A bus keepawake event has been detected" is logged in the quick test
• 10151963Info-Call/S24H-Call/MB Contact: Change of language setting at customer request
• 10151959Seat belt extender toothed rack sluggish or makes noises
• 10151941Inductive charging: iPhone is not reliably charged
• 10151926Warnings without obvious cause from front parking sensors in vehicles with AMG Styling Package (SA code 772)
• 10149789Fuel Tank Is Difficult To Fill

Every Mercedes-Benz CLS218 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.