2024 Mercedes-Benz EQE 350 4MATIC

Recalls

2 recalls name the 2024 Mercedes-Benz EQE 350 4MATIC. Newest first.

• Steering › Critical fasteners

  Aug 20, 2025NHTSA 25V5330003,749 vehicles

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

  Risk and remedy

  Risk

  A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

  Remedy

  Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

  Full recall details →

• Electrical system › Propulsion system › Traction battery › Management system/energy control module (bms/becm) › Software

  May 28, 2024NHTSA 24V37200014,912 vehicles

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC…

  Risk and remedy

  Risk

  A sudden loss of drive power increases the risk of a crash.

  Remedy

  Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system1
2. Power train1

Latest complaints

• Jul 22, 2024MDCrash
  Electrical system · Power train

  Upon pulling into a parking spot and foot on brake as car is proceeding to park the vehicle accelerated on its own causing driver to force staring while out of parking spot to prevent major damages

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010970Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, EQE, EQS, G-Class, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (206, 118, 243, 294, 296, 465, 247, 254, 167, 192, 223, and 232 platform) vehicles, the MBUX multimedia system does not correspond with the latest series production configuration. The MBUX multimedia system control unit will receive an OTA software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11010755Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.
• 11009138Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level sensor at front left has a malfunction. There is an invalid signal" in the HLI control unit. Cause Older software release, HLI control units Remedy Update of HLI control units (E1n9 / E2n9)
• 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
• 11009036Complaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument Cluster. Cause Both systems are temporarily unavailable due to low tire pressures. An active tire pressure monitor light may result in some assistance features being temporarily unavailable until tire pressures are corrected. Remedy Check/adjust tire pressures and reset monitoring through the instrument cluster.
• 11008883Complaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review of barcode adhesive label on air intake pipe of height adjuster. The seat frame base with the height adjuster motor can be replaced if the production status is lower than E105 (pic.1: seat label) If the production status is higher than or equal to E105, please create a TIPS case with videos and photos and send to B/C/E inbox. In isolated cases, the label may be located on the inside of the air intake pipe; for this, the seat cushion must be removed.
• 11008880Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is active or active+saved. In vehicles with "N112/9 - control unit for telematics services (HERMES)": The message "SOS - service not activated" permanently lights up in the instrument cluster AND the actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). In the control unit log of the "N112/9 - control unit for telematics services (HERMES)", the registration error "CEP Invalid VIN/UniqueID combination" is displayed. In vehicles with "N112/2 - control unit for telematics services (RAMSES)": The actual value "Error when replacing certificate (CEP.36)" is displayed in the actual values for the activation status under "Registration status" (see picture 1). In the control unit log of the "N112/2 - control unit for telematics services (RAMSES)", the registration error "CEP_ VIN_UNIQUEID_INVALID" is displayed. The emergency call is not impaired. Cause In the event of a control unit replacement, sporadic problems in the back end could result in data from the new control unit not being updated in the back end system. Remedy Please create a TIPS case. In some cases, the problem rectifies itself on its own after a little while.
• 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
• 11008062Complaint The electric range does not meet customer's expectations. Cause The following information is being provided for educational purposes only: At Mercedes-Benz, we believe that our vehicles should display to the driver a range that in all probability can actually be achieved. These ranges are predictions - the range actually achieved may therefore differ from the range shown. The calculation for the predicted range takes into account the current outside temperature, the set temperature of the air conditioning system, the battery capacity and the characteristics of previous journeys (sporty/anticipatory driving style). Where previous journeys are concerned, factors given particular consideration are individual driving style and the use of other power consumers (seat heating, lights, charging function for smartphones, etc.). It is therefore possible that data from the last few hundred kilometers driven is also used in the calculation. Consequently any change in usage behavior will only slowly affect the predicted range. If active navigation or active commuter route is used, additional information about the route ahead (for example elevation profile, traffic volume) can be included in the range calculation. Remedy The customer's individual input to the range can be reset. Depending on the vehicle, the reset can be done in the instrument cluster or the head unit. For plug-in hybrid vehicles of model series 166 (all), 205 (up to modification year 18/1), 213 (up to modification year 17/2), 222 (up to modification year 17/2), 253 (up to modification year 19/1), the range can be reset by resetting the trip computer ("From reset", "From start" and "Day cycle counter"). After the reset, a value based on the certified range will be shown. For electric and plug-in hybrid vehicles of model series 205 (from modification year 18/2), 213 (from modification year 18/1), 222 (from modification year 18/1), 253 (from modification year 19/2) and model series 118, 167, 177, 206, 223, 247, 293, 295, 297 a reset is only possible by resetting the head unit to the factory settings. This will delete all saved customer data and any settings made (e.g. radio settings, navigation destinations). If necessary, therefore, back up the customer data onto a USB flash drive using the Backup function before performing a reset. As from vehicles with NTG 7, Mercedes me is used for the making the backup. After the reset, an empirical value is displayed that is based on normal use of the vehicle and the current climatic conditions (set temperature and outside temperature - commensurately higher values will be achieved if the air conditioning system is switched off). Depending on driving style, outside temperature and which power consumers are actually switched on, the achieved range may significantly exceed this range, but likewise may also fall significantly short of it. Further information on battery capacity and aging can be found in document SI47.70-P-0070A.
• 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
• 11007966Complaint Display dark (total or partial) of one or more ASCM (AMG) steering wheel button displays - see attachment. Note: There is no loss of vehicle functionality due to this complaint. Cause Software can cause a partial display on the ASCM. Remedy Please perform the following steps in the event of a total or partial display of the ASCM displays: 1. Perform a hard reset (disconnect power supply) of control unit A74/2 (ASCM) for 2 minutes. 2. Perform a software update of the A74/2 (ASCM), N145 (DRVU) and A26/17 (HU). 3. Reset the user profile via the head unit settings menu. (Full factory reset)
• 11007964Complaint Surface-flush door handle fails to retract and/or extend Cause Under analysis Remedy Create a TIPS case and send to the Body/Chassis/Entertainment inbox. Please determine the following information: 1. Which complaint did the customer come into the workshop with? 2. Are fault codes stored in the control units A17/x? Please attach quick test to the TIPS case. Please also take pictures of the door handle from a distance of approx. 2 m (from outside), as well as a detailed picture with high resolution from close up. Then remove door handle and bearing bracket and check for any mechanical damage, if necessary take photos of damage. Keep damaged part for further analysis.
• 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
• 11007673Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be replaced over the life of the vehicle. They are typically not covered by vehicle warranty. Remedy To properly install a paint/chip protection film, please follow the below guidelines: #1 - Utilize a solution that is 0.2% soap solution (1,000ml of water + 2ml of liquid soap). #2 - Clean the paint surface and ensure it is dust-free. #2a - When cleaning, you can utilize isopropyl alcohol (Rubbing Alcohol) to assist with cleaning. #2b - We recommend a lint-free rag for secondary dusting. #3 - Wet hands with the soapy water solution to protect the adhesive surface. #4 - Remove the backing paper from the film completely. #5 - Moisten the vehicle surface with the soapy water. You can also lay the protective film with adhesive side out onto the wetted surface to also cover the adhesive layer in the soapy water solution. #6 - Remove film and flip over to gently place adhesive side against the paint surface. #7 - Working from the center out, use a squeegee to press the soapy water solution out from under the film. Use sufficient pressure to firmly press the film into the paint surface, but not an excessive amount to damage or stretch the film. #8 - Allow film and paint to "cure" until all of the moisture has evaporated. At this time the adhesive should be dried and cured enough for sufficient hold to release the vehicle.
• 11006710Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class (206 platform), EQE (294 and 296 platform), EQS (295 and 297 platform), GLC (254 platform), AMG GT (192 platform), S-Class (223 platform), and AMG SL (232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. All customers will be mailed a letter informing them of this software update.
• 11006700Complaint Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online connectivity is no longer available Cause E445.0 FUP4 software release Remedy Update the A26/17 - MBUX multimedia system (Head unit) software to E445.2 FUP4 Optimized or newer version to resolve the complaint.
• 11006699Complaint Radio reception interference and the following DTCs are displayed in the A26/17 - MBUX multimedia system control unit as "active and stored": B19B313 - Antenna 1 open load B19B413 - Antenna 2 open load B19B513 - Antenna 3 open load B19B613 - Antenna 4 open load Cause Antenna amplifier Remedy Replace the antenna amplifier.
• 11006688Complaint Red warning message in instrument cluster: "Towing not allowed, see Operator's Manual, consult workshop without starting the engine again". Cause Missing diaphragm on high voltage PTC (interior heating) N33/14 component part results in moisture buildup in the installation space for the heater and causes an insulation fault. The entry of moisture into the high voltage PTC (interior heating) N33/14 in the high voltage wiring harness to the DC/DC converter N83/1 causes a slow-acting insulation fault. This may occur sporadically only to start with before actively developing over time. Remedy Exchange high voltage PTC (interior heating) N33/14 with new part with diaphragm (production date as from 22T231, see component part label). If necessary, and after further testing/measurement, replace wiring harness for DC/DC converter N83/1 to high voltage PTC (interior heating) N33/14. Note: According to the Replacement Parts Department only high voltage PTCs (interior heating) with a diaphragm and with production date as from 22T231 are available!
• 11006686Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that certain MY 2023-2024 EQE Sedan, EQS Sedan, and EQS SUV (295, 296, and 297 platform) vehicles may not start. In this case, the fault message Cannot Start Vehicle See Operator's Manual may appear in the instrument cluster. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the battery management system control unit software.
• 11005350Complaint Child seat detected message is shown in the central display and no child seat is installed on the front passenger seat at the time the display message is shown. Cause In certain circumstances, the gesture recognition system may interpret the occupancy status as a child seat present. The following possible conditions may lead to this: 1. Front passenger seat occupied by passenger 2. Object on front passenger seat, e.g. bag or backpack 3. Front passenger seat not occupied The gesture recognition system uses optical imaging to assess the front passenger seat and whether it is occupied and is independent from the occupant classification system input used for airbag deployment. The gesture recognition assessment has no connection to the airbag system. As this is an optical measurement, in certain circumstances a child seat message may be displayed based on the results of the interpretation. There is no influence on airbag system. There is no connection to airbag system. Remedy Software update of control unit N168 - Gesture recognition system OMSH223
• 11005337Complaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B129C00 - Malfunction in control unit for telematics services" is active and stored - The head unit shows no internet connection Cause Under analysis. Remedy Please create a TIPS case, attach a RAMSES control unit log to the case.
• 11005334Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is in preparation to reduce erroneous messages in the driver display.
• 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
• 11005255Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA/GLB (247 platform), EQE (294 platform), EQS (296 platform), and GLC (254 platform) vehicles, the B-pillar certification label might not contain the vehicles rim size, tire size, and cold tire inflation pressure information as required by FMVSS 110. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this noncompliance is inconsequential as it relates to motor vehicle safety.
• 11005245Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2025 EQE and EQS vehicles (294, 295, 296, 297 platform), the Drivetrain Separator Clutch Control Unit Software does not correspond to the current production configuration. The possibility exists that a warning message for a driving system malfunction appears in the instrument cluster, even though no internal fault is present. After a bus sleep cycle, the driving system resets to the initial state.
• 11003213Complaint USB port data storage medium is not recognized, but charging function is still available. We are only aware of this complaint in a few isolated cases and it only occurs intermittently (not in every driving cycle). Cause Multimedia connection unit Remedy Replace the multimedia connection unit. Affected item numbers: A 214 820 81 00 A 223 820 14 05 Manufactured before 10/2023 modified parts have been manufactured since 10/2023.
• 11003090Service Campaign 2024010013: The powertrain control unit software may not meet current production specifications where the authentication for charging via plug and charge may not function as intended. An authorized Mercedes-Benz dealer will update the powertrain control unit SCN coding.
• 11000740An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of charge. The bottle may potentially leak and may not be available for use in case of a flat tire. Your vehicle must be brought to a dealer to complete this campaign. Please schedule an appointment by contacting our Customer Assistance Center at 1-800-367-6372, or locate your nearest dealer using the QR code and Find a Dealer section.
• 11000541Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration. The MBUX system will receive an OTA update that includes general product improvements and robustness enhancements for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11000534Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 22-24 C-Class, EQE, EQS, GLC, S-Class, SL (206, 294, 295, 296, 297, 254, 223, 232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11000531Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY23-24 CLE, E-Class, EQE, EQS, and S-Class vehicles (236, 214, 294, 295, 296, 297, 223 platform), the communication module SCN coding does not correspond with the latest series production configuration. The communication module will receive an OTA update that updates the SCN coding to the latest series production configuration. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
• 11000519Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicles (205, 206, 236, 213, 214, 238, 294, 295, 296, 297, 253, 167, 290, 223, 232 platform), the tire sealant bottle may not meet specifications. The possibility exists that the tire sealant bottle may leak within the installation location. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk.

Every Mercedes-Benz EQE 350 4MATIC model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.