2011 Mercedes Benz GL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › GL › 2011
These records cover every 2011 Mercedes Benz GL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2011 Mercedes Benz GL. Newest first.
Mercedes-benz USA (mbusa) IS recalling certain model year 2011 vehicles including e-class (212 platform), manufactured from july 2010 through february 2011, r-class (251 platform), manufactured from april 2010 through april 2011, ml-class (W164 platform), manufactured from january 2010 through march 2011, gl-class (X164 platform), manufactured from march…
Risk and remedy
Risk
Diesel fuel may be deposited onto the highway and create the potential for a crash.
Remedy
Mbusa will contact owners, and dealers will inspect and replace the diesel fuel filter if necessary, free of charge. the safety recall began on november 30, 2011. owners may contact mercedes-benz USA at 1-800-367-6372.
Mercedes benz IS recalling certain model year 2011 m-class, model W164, gl-class, model X164, e-class, model W212, r-class, and model v251vehicles. the o-ring may not have been properly lubricated in all cases. lack of lubrication can lead to leakage of the fuel filter.
Risk and remedy
Risk
Diesel fuel may be deposited on roads and making those roads slippery, increasing the potential for a crash.
Remedy
Dealers will replace the fuel filters free of charge. the safety recall began on november 24, 2010. owners may contact mercedes benz at 1-800-367-6372. this campaign has been superseded . please see recall campaign 11v-496.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Electrical system · Steering · Steering › Electric power assist system
In less than 30 days and less than 1,500 miles, the brand new suv's steering wheel quit working during the turn, the belt , the pulley and the tensioner were broken without any warning. *kb
- Steering
My husband was going on his third deployment, he did not want me to have any car problem, so we spent almost 70K for a brand new 2011 mercedes GL blue tech. However, less than 30 days and 1460 miles, the steering wheel quit working during a turn, it almost killed me. I have contacted the dealer…
My husband was going on his third deployment, he did not want me to have any car problem, so we spent almost 70K for a brand new 2011 mercedes GL blue tech. However, less than 30 days and 1460 miles, the steering wheel quit working during a turn, it almost killed me. I have contacted the dealer (valley motor mercedes, hunt valley , md )and the mercedes, they could not explain why this happened, they do not care about my safety and refused to replace the car. They did not care the fact I was scared to death to drive the car either, they charge such high price for a junk car, and refused to hold the responsibility. Shame on them, my husband put his life on the line to protect those kind people ! *Tr
- Vehicle speed control
Tl*the contact owns a 2011 mercedes benz glk350. The contact stated that the cruise control switch and the turn signal were both located on the left side of the steering wheel. Whenever he activated the left of right turn signals, his hand would hit the cruise control causing it to engage instead…
Tl*the contact owns a 2011 mercedes benz glk350. The contact stated that the cruise control switch and the turn signal were both located on the left side of the steering wheel. Whenever he activated the left of right turn signals, his hand would hit the cruise control causing it to engage instead of the turn signal which was a design flaw. The vehicle was taken back to the dealer who stated the vehicle was designed that way and could not be changed. The manufacturer was contacted and also stated that since the switch was designed on the same side of the steering wheel they could not be changed. The failure mileage was 4,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10039259Mercedes-benz: installation information of bolted wheel connections. All models.
- 10039258Mercedes-benz: the steering IS leaking in the area of input shaft, because of wear on a seal ring. Model 164/251. Updated 2/1/12.
- 10039256Mercedes-benz: the malfunction light IS on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston.
- 10038977Mercedes-benz: the auto-transmission switches to limp home mode or has no power. There are multiple possible fault codes. A piston may be damaged.
- 10038218Mercedes-benz: software update for heater lines.
- 10038206Mercedes-benz: the transmission switches to limp-home mode while driving. Gearshifts are no longer possible. This IS caused by a fault with the rpm sensor. Updated 9/20/11. Updated 5/9/14.
- 10037408Mercedes-benz: shock absorber procedure.
Every Mercedes Benz GL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.