2016 Mercedes-Benz GLE

Owner complaints

What owners report most

1. Unknown or other2
2. Electrical system1
3. Engine1
4. Equipment1
5. Exterior lighting1
6. Fuel/propulsion system1

Latest complaints

• Jan 14, 2020GA64,537 mi
  Electrical system · Fuel/propulsion system · Unknown or other
  I purchased my 2016 mercedes benz GLE 350 late september 2019. Since I have owned the vehicle I have had issues with water getting in through the lift gate. On saturday jan 4 this water entry through trunk caused my mercedes benz to stall while driving. Fortunately I was on a safe roadway with…

  I purchased my 2016 mercedes benz GLE 350 late september 2019. Since I have owned the vehicle I have had issues with water getting in through the lift gate. On saturday jan 4 this water entry through trunk caused my mercedes benz to stall while driving. Fortunately I was on a safe roadway with ample space between other drives and an accident did not occur. after towing it home I had the car diagnosed by my local mercedes benz specialist. The computer had the following stored diagnostic codes. p053f94 stored the fuel pressure during a cold start IS implausible. There exists an unexpected instruction. p062800 current the output for the fuel pump has a short circuit to the ground. u010987 current and stored communication with the fuel pump module IS faulty. The message IS lost. these diagnostic codes led to technical service bulletin water entry through trunk reference number(s) li88.50-p-069683 version 1 date of issue: april 12, 2019 function group 88.50 trunk lid complaint trunk seal IS loose, vehicle will not start, or check engine light
 cause possible improper fit of trunk seal or water entry to the fuel pump unit remedy please open a ptss case. Do not modify in anyway.

• Nov 8, 2018MD30,000 mi
  Exterior lighting
  TL* the contact owns a 2016 mercedes-benz GLE. While driving various speeds, the headlights were very dim and it was difficult for the contact to see the road while driving. The vehicle was taken to mercedes-benz of hagerstown (1955 dual hwy, hagerstown, md 21740, (301) 733-2301) to be diagnosed…

  TL* the contact owns a 2016 mercedes-benz GLE. While driving various speeds, the headlights were very dim and it was difficult for the contact to see the road while driving. The vehicle was taken to mercedes-benz of hagerstown (1955 dual hwy, hagerstown, md 21740, (301) 733-2301) to be diagnosed, but no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. *Tt*jb

• Apr 3, 2018TN
  Engine

  2016 mercedes benz GLE. Consumer writes in regards to engine shutting off while driving. *Ld the consumer stated the control module was replaced. *Js

• Sep 10, 2017CA17,000 mi
  Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift · Unknown or other
  Defective jack - the car was stationary on the shoulder of an interstate in order to fix a flat tire. the jack prong was inserted as designed into the hole under the car and the car was raised to remove the tire. upon raising, the prong deformed and resulted in the collapse of the car. the…

  Defective jack - the car was stationary on the shoulder of an interstate in order to fix a flat tire. the jack prong was inserted as designed into the hole under the car and the car was raised to remove the tire. upon raising, the prong deformed and resulted in the collapse of the car. the resulting deformity rendered the jack inoperative and almost resulted in severe injury. the consumer stated mercedes roadside assistance was not appropriately responsive while the stranded on the shoulder of the highway. *Js

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10167577Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
• 10167565A flapping/rattling noise can be heard from the area of the center console towards the rear.
• 10167554Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167550Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10167549Thumping noises at the front axle when driving over road bumps
• 101675481. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehicles as of VIN 166 ### #A 097761, the following fault code is logged in the quick test: P1C9564. The rotation direction valve of the torsion bar ''Front axle'' has a malfunction.
• 10167532A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available for ordering. With XENTRY DVD 03/2014 a new telematics DVD with part number A 166 827 21 00 is being shipped. This telematics DVD replaces the previous telematics DVDs.
• 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167524Sound system: Intermittent loss of sound after engine start
• 10167521Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
• 10167519Belt holder/ retaining tab on side paneling in trunk is broken
• 10167504Brake linings on rear axle exhibit differential wear
• 10167502ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at the rear axle is too low. (Veh. up to approx. 7/2012) P1C9C00: The oil pressure at the front axle is too low. (Current veh.) P1C9E00: The oil pressure at the rear axle is too low. (Current veh.) In addition, the following complaints may occur depending on symptoms: Gushing/flow noises from the front or rear axle area when cornering. Oil leaking via the ACS reservoir.
• 10167501Rumbling noises from the area of the front axle.
• 10167042The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as of 03/2014.
• 10167041Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.
• 10167015The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10167014The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.
• 10167012The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
• 10167008Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.
• 10167006Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10166999Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
• 10166990Thumping noises from front axle when driving over bumps on road.
• 10166978Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166104The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
• 10162620Update software of AIR BODY CONTROL (ABC) control unit
• 10162617MBUX multimedia system: High-frequency interference noise from speakers
• 10162615Seat kinetics for front passenger seat not available on vehicles without SA code 275
• 10162606Vehicle is temporarily unable to be locked or unlocked using Keyless-Go
• 10162600MBUX multimedia system: High-frequency interference noise from speakers
• 10160720MBUX multimedia system: The central display turns dark, interference noise emitted from speakers
• 10160709Seats cannot be adjusted because of low battery voltage
• 10160622Audio 20: Apple CarPlay displays pixelated image
• 10160620Seats cannot be adjusted due to low battery voltage
• 10158384Shift Quality 3-2 and/or 2-3 shift
• 10158339Fault message "AIRMATIC" or "Active Curve System" in instrument cluster
• 10158308COMAND Online: Some contacts on the telephone are not found via voice control.
• 10158290Squeaking noises from area of front axle brake
• 10158284Pop-up roof: Glass roof jams or cannot be opened, drive unit makes rattling noises
• 10158278Distronic distance control - alleged arbitrary intervention

Every Mercedes-Benz GLE model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.