2008 Mercedes-Benz R350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › R350 › 2008
These records cover every 2008 Mercedes-Benz R350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2008 Mercedes-Benz R350. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk and remedy
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk and remedy
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Owner complaints
35 complaints
What owners report most
Latest complaints
- Service brakes
The brake fluid lines are corroding much faster than in other models, and without actual corrosion under the car. It happened to my car, and I have been reading forums of MB owners of this same R model, as well as C, E, GLK, and ML models all reporting the same issues. The lines corroding earlier…
The brake fluid lines are corroding much faster than in other models, and without actual corrosion under the car. It happened to my car, and I have been reading forums of MB owners of this same R model, as well as C, E, GLK, and ML models all reporting the same issues. The lines corroding earlier to due to the brake boost system failure and other fluids/air entering the system is the most consistent cause of brake line failure I was able to get off the internet, as well as MB not using lines with proper material. The only thing I know is that the lines are not supposed to fail this early and this bad. It happened while driving north on [XXX] in NY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes, hydraulic
The contact owns a 2008 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had…
The contact owns a 2008 Mercedes-Benz R350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Service brakes
Hi I received a letter from Mercedes for a stop drive recall (NHTSA #22V315, MBUSA ID: 2022050014 & 2022050015), so I bought my Mercedes R350 to the shop for repair on July 15, 2022. Mercedes Benz of Pleasanton (925463-2525) claimed that brake booster parts were not available at that time and I…
Hi I received a letter from Mercedes for a stop drive recall (NHTSA #22V315, MBUSA ID: 2022050014 & 2022050015), so I bought my Mercedes R350 to the shop for repair on July 15, 2022. Mercedes Benz of Pleasanton (925463-2525) claimed that brake booster parts were not available at that time and I couldn't drive the car, so they left the car at the shop waiting for the parts to become available. Later on when I called, the service rep claimed the parts had been ordered so kept my car in their lot (since July 15, 2022) Since then, I have been on the rental car (that I am still paying for) and I reached out to them multiple times and couldn't get a status update from them, nor schedule for my car return. I Hope NHTSA can help me to receive an update of my recalled vehicle, and their solution. I don't know how long do I need to use rental car. I would like to file an official complaint to Mercedes Benz USA. They don't seem to know how to handle their own recall. Thank you in advance. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Service brakes
Every time I braked, car not stop until very close to the car in front of me. Couples time I hit the car in front of me. Sometime I have to slam the brakes very hard, but the car still move forward.
- Service brakes · Suspension
I drove to work with no problems. however; returning I started car and could hear a slight sound. I immediately noticed that the car rising sign was illuminated and I waited for car to rise. the car failed to rise and was sitting so low to tires that I could not drive and had to be towed home.…
I drove to work with no problems. however; returning I started car and could hear a slight sound. I immediately noticed that the car rising sign was illuminated and I waited for car to rise. the car failed to rise and was sitting so low to tires that I could not drive and had to be towed home. at home I tried again to see if car would rise and again it failed. in addition to the ABS break sign being illuminated as well. the message on dash stated to contact dealership for service. my mileage IS at132,051.
- Service brakes
I have tried, since 730 this morning to find out what can be done with regard to the recall of my car. I contacted my dealer - Faulkner Mercedes in Doylestown.... who explained that they couldn't do anything, as they have neither the tools nor the parts to address this issue, and won't have for…
I have tried, since 730 this morning to find out what can be done with regard to the recall of my car. I contacted my dealer - Faulkner Mercedes in Doylestown.... who explained that they couldn't do anything, as they have neither the tools nor the parts to address this issue, and won't have for quite some time, and that I needed to call the Mercedes recall hotline. Which, I did. While on hold for about 40 minutes to get through to someone, they took my information and told me that there was nothing that could be done, because the "Recall hadn't been launched yet" and that it would be a few weeks before I'd get a letter in the mail telling me what I needed to do. This is absurd. First off, most people will give up and not wait on hold and keep driving, and second, I need my car, as do the other 292,000 drivers - and these people can't wait weeks to get a letter. Most will have no alternative but to drive them while waiting for Mercedes to address this problem. Mercedes needs to provide loaner cars, and needs to do so, immediately.
- Unknown or other
The very heavy trunk comes down fast but does not close. instead the trunk reopens automatically. the problem IS one could get hit in the face as the trunk reverses and starts to reopen on its own. Also the trunk could open on its own while driving. that IS why this IS a real safety haphzard
- Fuel/propulsion system
The fuel doesn't read what IS actually in my car.
- Electrical system · Electronic stability control (esc) · Suspension
I see I have recalls for the back hatch door and some suspension recalls electrical also air rising system for a 2008 are 350 mercedes I call the syracuse new york dealer and they said it IS not up for recalls but this IS how I found out it was up for recalls. *tr
- Steering
TL* the contact owns a 2008 mercedes-benz r350v2. The contact stated that the automatic leveling became defective while traveling 30 mph. In addition, the leveling warning indicator illuminated and the vehicle became difficult to steer. The dealer had not been notified of the failure. The…
TL* the contact owns a 2008 mercedes-benz r350v2. The contact stated that the automatic leveling became defective while traveling 30 mph. In addition, the leveling warning indicator illuminated and the vehicle became difficult to steer. The dealer had not been notified of the failure. The manufacturer was notified. The contact associated the failure with nhtsa campaign number: 08v682000 (steering). The vehicle was not repaired. The failure mileage was 54,000.
- Steering
Drove car to a store in city and it worked fine, came back outside to start the car and it became hard to move the steering wheel to the left or right. Took car to a dealership and they said it was the power steering, hydraulics, rack and pinion and reservoir (had the same symptoms of a recall from 2008 for the same make and vehicle). Nhtsa campaign no. 08V682000
- Suspension · Unknown or other
Rear trunk latch has mechanical issues. Air suspension damaged with holes.
- Engine
TL* the contact owns a 2008 mercedes-benz R350. While driving approximately 45 mph, the engine made a loud noise and the vehicle shut off. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced due to a faulty balance shaft. The engine was replaced, but…
TL* the contact owns a 2008 mercedes-benz R350. While driving approximately 45 mph, the engine made a loud noise and the vehicle shut off. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced due to a faulty balance shaft. The engine was replaced, but the failure recurred within a couple of weeks. The vehicle was towed to another mercedes-benz mechanic where the engine was replaced again, but the failure recurred after a couple of days. The vehicle was taken back to an independent mechanic and the engine was replaced a third time. The failure recurred. The manufacturer was made aware of the failures and provided a case number. The dealer was not contacted. The vehicle was not repaired. The failure mileage was 158,000.
- Engine
TL* the contact owns a 2008 mercedes-benz R350. The contact stated that the vehicle began experiencing engine failures after the dealer (silver star motors, 36-11 northern blvd, long island city, ny 11101, (855) 216-2452) serviced it due to a failure with the sun roof not properly closing. The…
TL* the contact owns a 2008 mercedes-benz R350. The contact stated that the vehicle began experiencing engine failures after the dealer (silver star motors, 36-11 northern blvd, long island city, ny 11101, (855) 216-2452) serviced it due to a failure with the sun roof not properly closing. The dealer replaced the sun roof clip and oil cam cover, the trans oil leak was sealed, and the oil filter, hoses, and drive belt were replaced. The dealer stated that the vehicle needed to be further diagnosed to service the engine. The dealer serviced the engine and found that the vehicle drove roughly. There were no warning indicators illuminated. The dealer then indicated that the engine assembly needed to be replaced. The vehicle was not included in nhtsa campaign number: 08v006000 (engine and engine cooling). The manufacturer was not notified. The vehicle was not repaired. The failure mileage was not available.
- Steering
Bought the vehicle and was great on the highway. But when driving in the city, it became difficult to turn corners. And takes awhile to park. Vehicle was low on power steering fluid, but after filling to the max line in the power steering reservoir, the vehicle has had the same problem turning.
- Electrical system · Exterior lighting
Electrical wiring around headlamps IS crumbling and exposing large lengths of bare wires, with up to about 6" of copper wiring exposed in the engine compartment. I replaced a burned out halogen headlamp in june, the other one in august, and the first one went out again about a week ago (and this…
Electrical wiring around headlamps IS crumbling and exposing large lengths of bare wires, with up to about 6" of copper wiring exposed in the engine compartment. I replaced a burned out halogen headlamp in june, the other one in august, and the first one went out again about a week ago (and this rate of headlamp replacement IS more or less typical; I keep two spares in my car at all times, as burnouts are so frequent). The bare wires may be contributing to the extremely short bulb life and could also cause arcing and potentially an engine fire. Although an engine fire has not happened yet, the arcing IS extremely likely. However, the area where this occurs IS so has extremely restricted access and direct vision into and around the headlamp mount IS not possible. Only upon inserting my iphone into the available space was I able to see the extent of the wiring insulation deterioration.virtually all of the segmented insulation on the brown wire flaked off on my fingers when I installed the new headlamp. Although the brown wire was most affected, the yellow wire also shows significant signs of deterioration. I worked in the automotive industry for over ten years as an oem supplier and vehicle manufacturer and such defects as this tend to indicate inferior materials or manufacturing processes. Materials this fragile should have been caught in the qa process and returned to the supplier before installation on the assembly line.
- Electrical system · Suspension
I was driving my vehicle than my airshocks blew up and vehicle went down.
- Steering
My mercedes R350 sporadically becomes very difficult to steer. I noticed that this happens after a few minutes of city street driving. The steering gets so tight that it requires both hands and a lot of effort to just steer the wheel particularly when parking. Because of this constant battle with…
My mercedes R350 sporadically becomes very difficult to steer. I noticed that this happens after a few minutes of city street driving. The steering gets so tight that it requires both hands and a lot of effort to just steer the wheel particularly when parking. Because of this constant battle with the steering wheel I started feeling pain on my shoulder. The steering wheel fluid level IS fine and the car has never been in any accident. I called mercedes benz after finding out that there has been a recall on the 2008 r350s for the same problem but I was told that my car IS not part of the recalled batch based on my vin#. Maybe there IS just not enough complaints yet for my 'batch' that they refuse to fix the very same problem that they issued a recall for. my car IS the same model, manufactured in the same year and IS exhibiting the same symptoms as the defect identified in the recall. What can I do to have my car included in the recall?
- Steering
Car occasionally difficult to steer after driving for distance in mountains. Fluid levels appear to be ok but passerby's tell me they can hear steering noise that I do not hear inside when driving. I saw that there IS recall for this vehicle and steering rack pin- wondering if my vehicle IS part of recall to be repaired by mercedes.
- Suspension
I had to replace the right air bag suspension and 6 months later had to replace the left air bag suspension.
- Electrical system · Suspension
The right air bag suspension went out without warning causing the car to become undriveable because it sat on the back right wheel.
- Suspension
TL* the contact owns a 2008 mercedes benz R350. The contact stated that the vehicle was inclining on the passenger side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,513.
- Engine
Manifold issues.
- Engine · Suspension
1. Air suspension bag rt side needed replaced. Car was setting low and leaning to right rear- while this was in for repair had mechanic check recent "check engine " light code came up with very serious and expensive issue: 2.balance shaft gear defective apparently mercedes has been aware of this…
1. Air suspension bag rt side needed replaced. Car was setting low and leaning to right rear- while this was in for repair had mechanic check recent "check engine " light code came up with very serious and expensive issue: 2.balance shaft gear defective apparently mercedes has been aware of this problem, class action suits have been filed- no recall yet. I plan to call mercedes dealer tomorrow- do not anticipate any help on their part - if that's the case will try to join class action suit as this IS a known and very costly -(thousands of dollars) problem for numerous mb vehicles- many classes from 2007 -2011. mercedes benz was apparently aware of this defect when I purchased my vehicle (used) from local mb dealer here in central pa on dec. 3, 2012. *tr
- Steering
TL* the contact owns a 2008 mercedes benz R350. The contact stated that while driving at a low speed, an abnormal noise emitted as the steering wheel seized. The contact had to use extreme force in order to maneuver the vehicle. The dealer diagnosed that the power steering oil pressure driving pin…
TL* the contact owns a 2008 mercedes benz R350. The contact stated that while driving at a low speed, an abnormal noise emitted as the steering wheel seized. The contact had to use extreme force in order to maneuver the vehicle. The dealer diagnosed that the power steering oil pressure driving pin needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 68,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007790Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moisture can still enter from two sources. Through absorption and desorption (the commonest cause) or through permeation. Moisture is either absorbed by the plastic material and, when the light source is switched on, it is released from the plastic by desorption, or the moisture penetrates through the plastic materials of the headlamp from outside (permeation). This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check headlamps for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove existing service cover with diaphragm (Picture_01 (1)). 2. Insert desiccant packs (Picture_01 (2)) into new service covers with diaphragm and seal with protective grille and bolt down (Picture_01 (3)). Note: One desiccant pack is required for each small service cover, and two desiccant packs are required for each large service cover. 3. Stick the supplied diaphragm onto the new service cover and attach at the headlamp. Note: The bonding surface must be clean and dry. 4. If the headlamp housing has an additional 2nd diaphragm, this must be covered over with masking tape. Note: The bonding surface must be clean and dry. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_02). 2. The new transparent diaphragm must be correctly bonded (Picture_03). 3. Check headlamp housing for any external damage.
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235978Recall Campaign announcement for Takata driver airbags.
- 10205233Mobile phone cotacts are not transferred completely.
- 10205147Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
- 10177571Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Check housing cover of lamp unit for natural fogging or dew as per GI82.10-P-009047. . 1. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. 1.1. Order the required service covers by referring to the variant overview. 1.2. Remove lamp unit 1.3. Remove all grommets from vent openings. 1.4. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation membrane to work properly! 1.5. Remove existing service cover 1.6. Place desiccant packs in new service covers and bolt down 1.7. Stick new diaphragm onto specified surface on service cover [picture of service cover] Note: The bonding surface must be clean and dry. 06
- 10176670To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters
- 10167554Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
- 10166980Traces of oil in area of oil cooler (inner V) on engine 642
- 10166978Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10166080The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
- 10158329Oil in engine wiring harness
- 10135653Procedure in case of slight oil traces on TRANSMISSION 722.9
- 10135649Procedure in case of slight oil traces on TRANSMISSION 722.9
- 10135632Fault in particulate sensor
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10052151Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking noises. Models 164, 251. No model years listed.
- 10044222Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
- 10044200Xentry: mercedes benz: grunting/creaking sound from the area of the front axle when braking, driving over surface undulations, negotiating tight corners, or while maneuvering. Model years unknown.
- 10044181Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
- 10041066Mercedes benz: the turn signal light on the mirror fogs up due to temperature differences.
- 10041024Mercedes-benz: the fuel level indicator IS wrong.
- 10039256Mercedes-benz: the malfunction light IS on with multiple possible trouble codes stored. There could be a problem with the camshaft and/or scoring of a piston.
- 10038225Mercedes-benz: diagnostic procedures for the driver authorization system.
- 10037408Mercedes-benz: shock absorber procedure.
- 10033074Xentry: outside door handle no longer returns to end position. Due to a bent pin in the dynamic balancer, the support spring of the bearing bracket can slide out of place or become unhooked. Models 164, 251, 166, 204, 212. No model years listed. Updated 2/1/12. Updated 10/3/12. Updated 10/21/13.
- 10033071Mercedes benz: adjusting wiper arms. If you receive reports on certain vehicles of wipers chattering/noisy, proceed as follows: inspect wiper blades/inserts for wear and replace; thoroughly clean windshield; verify use of correct washer fluid; check washer nozzle adjustment; check wiper arm angle adjustment; and record values per applicable model; if required, adjust wiper arm angle. Models 164/251. No model years listed.
- 10033070Xentry (mercedes): engine warning lamp IS currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years listed.
- 10032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 221; fc5250 drain open circuit or insufficient valve current in model series 251, 164. Defective connecting cables to drain valve at airmatic compressor. This results in the setting of the fault codes. No model years listed.
- 10032707Mercedes: ensuring unobstructed movement for the fuel level sensor. When installing the left or right fuel level sensor, it IS essential for it to have unrestricted, unobstructed movement.
- 10030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection IS damaged or removed the brake components and or hardware can begin to corrode. Include all models and model years.
Every Mercedes-Benz R350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.