2002 Mercedes Benz S500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › S500 › 2002
These records cover every 2002 Mercedes Benz S500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
25 complaints1 involved a crash1 involved a fire
What owners report most
Latest complaints
- Electrical system › Instrument cluster/panel · Interior lighting
See attached document for complaint.
- Electrical system › Instrument cluster/panel
The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working…
The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working properly. The vehicle was taken to the dealer who diagnosed that the instrument cluster had failed and needed to be replaced. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was notified of the failure and informed the contact that an extended warranty had been issued for the failure but had already expired. The vehicle was not repaired. The approximate failure mileage was 100,000.
- Interior lighting
The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number…
The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 06V028000 (Interior Lighting). The manufacturer was also notified of the failure and provided the contact with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 135,000. The defective instrument cluster also prevents the owner of these cars not knowing when the vehicle air shocks can and will suddenly drop without warning like the rear air shocks completely dropped.
- Electrical system › Instrument cluster/panel · Interior lighting
TL* the contact owns a 2002 mercedes benz S500. The contact stated upon start-up, the instrument cluster went blank. The contact called mercedes-benz of los angeles (1801 s. Figueroa st, los angeles, ca 90015) where they informed him to bring the vehicle to the dealer to be inspected. Upon…
TL* the contact owns a 2002 mercedes benz S500. The contact stated upon start-up, the instrument cluster went blank. The contact called mercedes-benz of los angeles (1801 s. Figueroa st, los angeles, ca 90015) where they informed him to bring the vehicle to the dealer to be inspected. Upon investigation, the contact linked the failure to nhtsa campaign number: 06v028000 (interior lighting) however, the vin was not included. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 60,000. ## vin passed ## 2002 mercedes benz S500 ##
- Air bags
TL* the contact owns a 2002 mercedes-benz s500v. While driving 35 mph, the contact's daughter had the right of way on their green light. Another vehicle was going in the opposite direction ran their light and they crashed into the contact's daughter's driver side of the vehicle. The air bags did…
TL* the contact owns a 2002 mercedes-benz s500v. While driving 35 mph, the contact's daughter had the right of way on their green light. Another vehicle was going in the opposite direction ran their light and they crashed into the contact's daughter's driver side of the vehicle. The air bags did not deploy. The contact's daughter did not sustain any injuries. The person that crashed into the contact's daughter was not injured. there was no need for medical attention. A police report was made. The vehicle was towed to luxury auto park (17651 oak park ave, tinley park, il 60477 (708) 444-4445) where the mechanics were waiting on instructions on what to complete on the vehicle. The contact would have the vehicle towed back to their home. The manufacturer was not made aware of the failure. The failure mileage was 154,000.
- Electrical system
My dash lights went out I can't see anything not my speed dash IS dark night and day
- Engine
TL* the contact owns a 2002 mercedes-benz S500. While driving 25 mph, the vehicle heard an abnormal noise coming from the center of the vehicle. A warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that there was an abc hydraulic fluid leak, which was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 86,140.
- Electrical system
TL* the contact owns a 2002 mercedes-benz S500. While driving approximately 65 mph, the instrument panel cluster burned out and all the warning lights illuminated. The contact observed an abnormal burning odor. The contact shut off and parked the vehicle. The vehicle was diagnosed by an independent…
TL* the contact owns a 2002 mercedes-benz S500. While driving approximately 65 mph, the instrument panel cluster burned out and all the warning lights illuminated. The contact observed an abnormal burning odor. The contact shut off and parked the vehicle. The vehicle was diagnosed by an independent mechanic, but the cause of the failure was undetermined. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 06v028000 (interior lighting). The manufacturer was made aware of the failure and informed the contact that he missed the warranty by three months. The failure mileage was approximately 170,000.
- Electrical system › Instrument cluster/panel
TL* the contact owns a 2002 mercedes benz S500. While starting the vehicle, the instrument cluster failed to illuminate or show any of the gauges and indicators. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster was experiencing…
TL* the contact owns a 2002 mercedes benz S500. While starting the vehicle, the instrument cluster failed to illuminate or show any of the gauges and indicators. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster was experiencing an electrical malfunction and needed to be replaced. The vin was not included in the nhtsa campaign number: 06v028000 (interior lighting). The manufacturer was notified of the failure. The approximate failure mileage was 127,000.
- Suspension
My airmatic suspension madey my car go down real low, I pay a lot of money to get the two air matic suspension fix. my rear end IS still going down and now the rear IS lower than the front. I am just lije the rest of the people that has complaint about this . Nhtsa action number ped7042. I feel they need to make the manufacturer fix this problem before some one get hurt bad or dead.
- Electrical system › Instrument cluster/panel
TL* the contact owns a 2002 mercedes benz S500. While driving approximately 60 mph, the instrument panel failed. The contact stated that this was a recurring failure. The vehicle was driven to an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 120,000. updated 8/21/15*cn updated 10/26/2017*cn
- Suspension
Twice since I've had this car I've had to replace the suspension first the back then at my fathers funeral the front both resulting in a lot of money, and there IS no recall on the suspension? Why? *tr
- Suspension
My complaint IS related to my 2002 mercedes benz S500 about the airmatic I took my tothe shop and pay lot of money to get the airmatic fix because they what said that was it . the car IS still going down when it sit for a day or two and now they are tell me that it IS the suspension valve block. I beleive that I have be taking , because I am a woman. I feel something should be done about this. *tr
- Engine and engine cooling · Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor
Right side catalyst broke apart and failed. It caused the car to run really horrible and stall out many times. Manufacturer doesn't want to be responsible for the repair, even if the vehicle only has 65000 miles. It won't pass the california emission testing. *tr updated 12/17/14. *Jb
- Engine and engine cooling · Suspension › Front
Tl*the contact owns a 2002 mercedes S500. The contact stated that they had to take the vehicle to the dealer twice for the check engine light and for an alignment in the past two years. The contact had to replace the aromatic struts on the vehicle twice because of a failure, the exhaust pipe and…
Tl*the contact owns a 2002 mercedes S500. The contact stated that they had to take the vehicle to the dealer twice for the check engine light and for an alignment in the past two years. The contact had to replace the aromatic struts on the vehicle twice because of a failure, the exhaust pipe and general ring for the check engine failure. The contact was concerned about the safety issue because the vehicle stalled which made it difficult to maneuver when the failure occurred. The failure mileage was 53,140 and the current mileage was 117,000.
- Electrical system · Suspension
I owned 2002 mercedes model S430. About 6 months ago I noticed my car dropped lower to the tires as I started, then I turn it off and back on for the car to function normally. now, for past 2 weeks the problem has come back and acted very often. I also talked to few friends and they said other…
I owned 2002 mercedes model S430. About 6 months ago I noticed my car dropped lower to the tires as I started, then I turn it off and back on for the car to function normally. now, for past 2 weeks the problem has come back and acted very often. I also talked to few friends and they said other vehicles with same model are experiencing same problem. IS this a recall from mercedes to correct the problem yet. I like to know a little bit more info on this problem and how to correct it. *Tr
- Power train › Automatic transmission › Lever and linkage › Floor shift
Tl*the contact owns a 2002 mercedes-benz S500. The contact stated that while trying to shift the vehicle out of park the gear shift locked and would not move out of gear. The vehicle was towed to a dealer and stated that the contact had to replace the entire shift mechanism. The vehicle was repaired. The failure mileage was 48,000.
- Unknown or other
Attorney requests certified copies of recalls applicable to 2002 mercedes benz s500v *tgw
- Electrical system
Mercedes benz 2002 S430: tele aid sos system malfunction causing vital information on auto to be denied while vehicle IS moving. no way to reset. must go to auto dealer to correct. dealer will charge to investigate and correct. *Tr
- Electrical system · Interior lighting
The instrument cluster in the company car I am driving which IS a 2002 mercedes benz model S500 just recently went out completely. I have taken the car in to be repaired and a new fuse was put in and it blew within an hour. I have called mercedes benz directly and they said that the recall…
The instrument cluster in the company car I am driving which IS a 2002 mercedes benz model S500 just recently went out completely. I have taken the car in to be repaired and a new fuse was put in and it blew within an hour. I have called mercedes benz directly and they said that the recall 06v028000 does not apply to me. I also called the fletcher jones motorcar dealership and they said the same thing. both the dealership and mercedes benz refuse to replace the instrument cluster modules based on the safety recall 06v028000. the problem IS I am unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash. *Tr
- Electrical system › Instrument cluster/panel · Equipment › Electrical › Radio/tape deck/cd etc. · Visibility › Power window devices and controls · Visibility › Sun/moon roof assembly
Tl*the contact owns a 2002 mercedes benz S500. on october 1, 2007, the mileage gauge displayed 26,700. the following day, the gauge displayed 43,000. ever since the vehicle was purchased in 2005, the windows and sunroof have opened without warning while driving at speeds ranging from 20 to…
Tl*the contact owns a 2002 mercedes benz S500. on october 1, 2007, the mileage gauge displayed 26,700. the following day, the gauge displayed 43,000. ever since the vehicle was purchased in 2005, the windows and sunroof have opened without warning while driving at speeds ranging from 20 to 45mph. the failure occurred while driving through a car wash and while parked with the engine shut off. the dealer was unable to diagnose the cause of the failures. the contact stated that the cd player failed a few weeks ago and the dealer informed her that it needed replacing. there was a warning light that indicated no malfunction, however, after the dealer diagnosed the failure, it began to display messages. she was informed by a mechanic that the failures were electrical. the contact IS the only driver of the vehicle. the correct current mileage was 26,700 and failure mileage was 8,500. *updated 12/12/07 *bf updated 12/12/07 *tr
- Suspension › Front › Springs › Air suspension system
This complaint IS related to a 2002 mercedes-benz S500 with rear wheel drive and the "airmatic" suspension system. After parking the vehicle and shutting off the ignition, loud banging noises came from the airmatic suspension compressor at the front right of the vehicle. No warnings or faults were…
This complaint IS related to a 2002 mercedes-benz S500 with rear wheel drive and the "airmatic" suspension system. After parking the vehicle and shutting off the ignition, loud banging noises came from the airmatic suspension compressor at the front right of the vehicle. No warnings or faults were displayed on the vehicle's diagnostic system and the vehicle's ride height was normal. The banging noise stopped. while driving the vehicle later that night, the airmatic suspension released its remaining compressed air and dropped the entire suspension to a point so low that the front tires could not be turned without doing extensive damage to the wheel housing and fenders. Any undulation in the road caused rubbing and damage in the wheel housing. Finally, after this, a warning came on the dash saying "stop- car too low". vehicle could not be turned or driven and was towed to a mercedes-benz dealer. Dealer states that despite the fact that "all" airmatic suspensions fail this way under 50000 miles (this car had 32000 at time of failure) it IS not covered under any technical service bulletins or extensions of warranty. this IS a safety defect and epidemic failure on all mercedes-benz "airmatic" air suspension vehicles. There IS an upgraded part to replace the on that the manufacturer recognizes as faulty from the factory. The repair and towing bill came to almost $2000 and the manufacturer and dealer covered none of it. My inner wheel housings suffered damage that was not repaired. *jb
- Electrical system › Instrument cluster/panel
Dt*: the contact stated without warning the dashboard lights darkened and the instrument panel froze . the dealership determined the instrument cluster needed to be replaced.
- Electrical system › Instrument cluster/panel
Instrument cluster failure, unable to read gauges, headlights do not work, got ticket for speeding-checked on line and saw recall 2/1/06-nhtsa 06v028000-called 3 dealers and they knew nothing and said there was no recall, also called mb service 800-367-6372 and they knew nothing about recall--i…
Instrument cluster failure, unable to read gauges, headlights do not work, got ticket for speeding-checked on line and saw recall 2/1/06-nhtsa 06v028000-called 3 dealers and they knew nothing and said there was no recall, also called mb service 800-367-6372 and they knew nothing about recall--i was quoted price to fix $1850.--what IS going on? Do I have to wait and not drive vehicle until june 10-OR pay $1850 to get problem fixed now? does mb ever communicate with its dealers about these recalls? *nm
- Electrical system · Power train › Automatic transmission · Vehicle speed control › Accelerator pedal
Dt: the contact stated when pressing the accelerator pedal there was a three second delay. the vehicle would accelerate suddenly. the delay progressively became worse while driving and eventually the vehicle would not respond at all. the dealership determined the gas pedal needed to be…
Dt: the contact stated when pressing the accelerator pedal there was a three second delay. the vehicle would accelerate suddenly. the delay progressively became worse while driving and eventually the vehicle would not respond at all. the dealership determined the gas pedal needed to be replaced. the vehicle locked in park; it was towed to the dealership. the dealership replaced the gear selector housing. *ak the gear would not come out of park. Updated 021/21/06. *Jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air suspension system failure
The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an…
The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition IS designed such that there IS no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. Further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation IS closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10205293Tire Pressure Sensors.
- 10205233Mobile phone cotacts are not transferred completely.
- 10202531Touch pad: Search lighting does not dim or does not turn on.
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 101766615 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
- 10166982During disengagement from D to N and/or from R to N some slight jolting could be experienced.
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10165844Possible minor leakage at described components or oil transfer from assembly plant.
- 10165839Shift quality complaints on TRANSMISSION 722.9 (7G-TRONIC and 7G-TRONIC PLUS)
- 10136035Complaints about poor wiping effect of winshield wiper
- 10136029SENTEX gate operator with Clik Card Remote not compatible with Homelink
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135604Vehicle cannot be opened via Keyless-Go and radio remote control
- 10037986Mercedes benz- when doing a software update the update fails and the tuner goes to boot mode.
- 10037917Mercedes-benze: there IS a leakage at the press-fit sleeve of a pulsation damper. This IS caused by high heat entering the system or tension in the line.
- 10034605Mercedes: seat belts, emergency tensioning retractors. Model series 204 (with codes 299 and 800), 207, 212. Seat belt can only be pulled out with great effort. At the same time a noise can be heard from the reversible reel tensioner gearing. Customer continuously pulled on seat belt strap while adjusting the fit of the belt after buckling up (to reduce the slack). This caused the drive of the reversible reel tensioner to remain engaged. Updated 4/26/12. Updated 5/22/2012.
- 10030929Mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. Once the corrosion protection IS damaged or removed the brake components and or hardware can begin to corrode. Include all models and model years.
- 10028685Mercedes: vehicle does not lower and/or airmatic visit workshop display in instrument cluster. Model 220. Model years unknown. Updated 7/13/11.
- 10028684Mercedes: esp service required displayed in instrument cluster. Also includes 4matics, bi turbos and kompressors. Models 215 and 220. Model years unknown.
- 10028665Mercedes: warning message right low beam- check bulb; or left low beam-check bulb in instrument cluster. Due to the fact that the xenon burner may not be ignited on first attempt due to tolerances in ignition voltage. Model years unknown.
- 10028627Mercedes: display in instrument cluster "air suspension" or "abc service required" IS displayed in the instrument cluster, the engine wiring harness may have been damaged by the wiper linkage. Models 215.3 and 220. Model years unknown.
- 10028626Mercedes: the vehicle's suspension level randomly lowering while driving and/or rapid sporadic level changes shortly after stopping the vehicle, replace the body acceleration sensors. Models 215.3, 220, and 230. Model years unknown.
- 10028587Mercedes: leaks at steering gear control head connection to high or low pressure lines or leaks at internal steering lines of control head connection to steering gear housing. Models 171, 203, 204, 209, 211, 215, 216, 219, 220, 221, and 230. Model years unknown.
- 10025845Mercedes benz: water in tail lamp housing on either right side or left side.
- 10016687Abc visit workshop displayed in instrument cluster and hydraulic fluid leakage. Updated 5/14/09. Models 215, 220 and 230. Model years unknown.
- 10016670Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. This may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or instrument cluster. Updated 2/23/09. Updated 9/18/09. Model years unknown.
- 10010959Leakage from front air suspension strut thorugh the sealing compound. This serivce bulletin supersedes 322218 dated 01/16/2004. Mersedes benz models 220.170; 175, 183, 184. Vin up to 360985 without active body control. Updated 8/28/08.
Every Mercedes Benz S500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.