2007 Mercedes Benz S63

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
• 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
• 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
• 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
• 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
• 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
• 10202531Touch pad: Search lighting does not dim or does not turn on.
• 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
• 10181124Harsh engagement when changing gear range from P to D or R
• 10181123Harsh engagement when changing gear range from P to D
• 101766615 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498
• 10167572If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
• 10167554Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
• 10167006Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10166991Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now.
• 10166978Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
• 10166107Seat belt height adjustment nonfunctional
• 10166106Grinding noises can occur in the backrest on active multicontour seats with the backrest under load and the seat ventilation switched on
• 10166102No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger and rear)
• 10166100Dynamic seat (DS) pneumatic pump / multicontour seat pneumatic pump makes noises.
• 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10166098Multicontour system fails during air release procedure. The system becomes operational again after an ignition change. Fault code 9E8900 is stored.
• 10166094Noises from lock of valuables/stowage compartment or from gap cover between seat and center tunnel.
• 10166086Squeaking/creaking noises from area of seat adjuster
• 10166079Creaking noises can occur when the side bolster bladders are inflated and deflated
• 10165854The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. - The ACTUAL value* of the trunk lid lock main catch switch (A85/5s1) indicates "closed" although the trunk lid is open. - Knocking against the trunk lid lock (A85/5) causes the light of the trunk lid control button (S62/26) to flicker and the ACTUAL value* of the trunk lid lock main catch switch (A85/5s1) to jump back and forth between the values "open" and closed". * The ACTUAL value of the trunk lid lock main catch switch (A85/5s1) can be found under the following path in Xentry Diagnostics: Xentry Diagnostics => Control unit => SAM-H (N10/8) => ACTUAL values => Trunk lid => Trunk lid lock main catch switch
• 10165853When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console.
• 10144070BR213/BR222 E63/S63 Check Engine Light on with Misfire DTC's
• 10144063BR213, 217, 222 [E63/S63] Check Engine Light on with Misfire DTC's
• 10135760Friction noise on left side of stretch cover for both driver seat backrests when deflating dynamic seat
• 10135628iPhone mobile phone: Various complaints after software update to iOS8
• 10135604Vehicle cannot be opened via Keyless-Go and radio remote control
• 10037986Mercedes benz- when doing a software update the update fails and the tuner goes to boot mode.
• 10037918Mercedes-benz: esp malfunction or bas malfunction light shows up in the instrument panel because of a wheel speed sensor problem. Updated 2/15/13.
• 10037408Mercedes-benz: shock absorber procedure.
• 10036741Mercedes: mounting bolt of hv connection to hv battery broken during installation. The mounting bolt shears off when retightened at the hv connection to the hv battery. Excessive stress on mounting bolt due to failure to comply with tightening torque of 5NM. Models 221.095/221.195(hybrid). No model years listed.
• 10034609Mercedes: rattling or dull knocking noise coming from the area of the steering system when driving over rough road.
• 10034605Mercedes: seat belts, emergency tensioning retractors. Model series 204 (with codes 299 and 800), 207, 212. Seat belt can only be pulled out with great effort. At the same time a noise can be heard from the reversible reel tensioner gearing. Customer continuously pulled on seat belt strap while adjusting the fit of the belt after buckling up (to reduce the slack). This caused the drive of the reversible reel tensioner to remain engaged. Updated 4/26/12. Updated 5/22/2012.

Every Mercedes Benz S63 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.