2013 Mercedes-Benz SLK172

Owner complaints

Latest complaints

• Dec 24, 2019LA49,005 mi
  Air bags
  TL* the contact owns a 2013 mercedes-benz slk172. The contact stated that the passenger side air bag warning indicator was illuminated. The contact received a recall notice for nhtsa campaign number: 13v236000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time…

  TL* the contact owns a 2013 mercedes-benz slk172. The contact stated that the passenger side air bag warning indicator was illuminated. The contact received a recall notice for nhtsa campaign number: 13v236000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called walker mercedes-benz (6655 coliseum blvd, alexandria, la 71303, (318) 321-3316) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 49,005. The vin was invalid.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
• 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
• 10167557Water entry through front section of retractable hardtop with the following localization: - Partial water entry in the area of the side seals to the A-pillar (for area see Fig. 1) when accelerating/braking the vehicle.
• 10167546FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to 02/2012 and with more than 10,000 km. The two fault codes can also occur in combination with rpm sensor faults (see also GI27.50-P-035556). The rpm sensor fault is not connected with this complaint.
• 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167013The engine intermittently has reduced output and the engine diagnosis warning lamp is/was active. One or more of the faults relating to the intake manifold pressure sensor listed under 'Control unit / Fault code' may be stored in the engine control unit.
• 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
• 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
• 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10165848Coolant can cause contact corrosion on connector "20M" of the Front SAM.
• 10164811Throttle lift-off clunking noises at drive shafts of rear axle
• 10164808Various fault codes present in TPM Control Unit, vehicles with code 475 and code B03
• 10160622Audio 20: Apple CarPlay displays pixelated image
• 10158269COMAND Online: After map update is aborted, navigation no longer functions
• 10158257BR231 and BR172 - Vehicle does not start, battery discharged.
• 10158250Garmin MAP PILOT: Traffic information service and possibly voice control inoperative after navigation software update using Download Manager version 2.0.29 or 2.0.30
• 10158216Message "SOS - Service Not Activated" in instrument cluster
• 10158198Vehicle does not start, battery discharged
• 10157072Vehicle does not start, battery discharged.
• 10155129Audio 20: Apple CarPlay displays pixelated image
• 10151963Info-Call/S24H-Call/MB Contact: Change of language setting at customer request
• 10151945Audio 20: Symbols in the status line in the central display can overlap
• 10136074Garmin MAP PILOT: General information in the event of complaints
• 10136065Garmin MAP PILOT: Notes on voice input
• 10136063Rattling noises in area of 2-stage turbocharger, OM651
• 10136042Creaking noise when adjusting electrical steering column
• 10136041Selector lever blocks in position "P" (brake applied)
• 10136037Contact corrosion on connector 20M at front SAM
• 10136034Fault code P245997, P246397, P245900, P246385 or P246309 stored in engine control unit
• 10136033Fault message in instrument cluster on engine start "Power Steering Malfunction, Service Required"
• 10136031Engine noises (rattling) after engine start
• 10136026Procedure in case of slight oil traces on TRANSMISSION 722.9
• 10136020Procedure in case of slight oil traces on TRANSMISSION 722.9
• 10136019M276 MY2013 and MY2014 - Harsh Shifts: 4-3, 4-5
• 10135979Audio/COMAND display: Sporadic failures of central display
• 10135966Friction power of torque converter lockup clutch is too high (FC 2783) or actuation of torque converter lockup clutch not possible (FC 0741)
• 10135963Procedure in case of slight oil traces on TRANSMISSION 722.9 with CODE B03
• 10135961Friction power of torque converter lockup clutch is too high (FC 2783) or actuation of torque converter lockup clutch not possible (FC 0741)
• 10135944Mobile phone in general: The called party is sometimes difficult to understand in the vehicle, interference noise intermittently audible in the vehicle
• 10135935Brake squeal just before standstill

Every Mercedes-Benz SLK172 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.