2011 Mercedes Benz Sprinter
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › Sprinter › 2011
These records cover every 2011 Mercedes Benz Sprinter. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Electrical system · Structure › Body · Vehicle speed control
I was driving on the highway and, I suddenly lost power. I pressed down on the acceleration pedal fully and yet, there was no power. A very dangerous situation. I bought this vehicle brand new from a dealer and spent a lot of money. I don't want to spend even more just to fix unnecessary problems. *tr
- Electronic stability control (esc) · Engine · Service brakes
On february 20, 2013, I report to alex rodriguez said: "when my 2011 mercedes sprinter running on highway 59, the engine automatic stop working about 1 minutes."[xxx] sent a tow truck, our car pulled to the repair site. In march 1, 2013, [xxx] called "the car IS no problem, we have to ride 40…
On february 20, 2013, I report to alex rodriguez said: "when my 2011 mercedes sprinter running on highway 59, the engine automatic stop working about 1 minutes."[xxx] sent a tow truck, our car pulled to the repair site. In march 1, 2013, [xxx] called "the car IS no problem, we have to ride 40 miles."on the same day the car back to my home.my wife call them said: "the vehicle on the highway appear this kind of circumstance IS a very dangerous thing, you just ride our car 40 miles and conclude that our car IS no problem IS extremely irresponsible."they said: "if you had car trouble, we willing to take all responsibility."on march 3, 2013, our car in san antonio on highway 410, the same situation come again, and this time the "check engine" warning lights IS on .on march 3, 2013, I registered vehicle repair on [xxx] website want make reservation.on march 4, 2013, I called [xxx]two times and leaved message booking vehicle repair. At 1022am, [xxx] called me and said: "we can't fix your car, you go to other places to repair you are car."i asked the gentleman 2 times:" are you saying you refuse to provide repair service for us?"the answer IS in the affirmative.we have two 2011 vehicles of the same mercedes sprinter,.another car also had a similar problem, but not so serious, and another one often radio not working.we took the car to [xxx] many times, but they said that your car IS no problem.now what should we do? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10136109Status of Parts Ordering - Sprinter
- 10136092Status of Parts Ordering - Sprinter
- 10136078Status of Parts Ordering - Sprinter
- 10136060Status of Parts Ordering - Sprinter
- 10136052Status of Parts Ordering - Sprinter
- 10135812Check engine light on with one or more of the following DTCs P18B800, P18B900
- 10135789Status of Parts Ordering - Sprinter
- 10135772Status of Parts Ordering - Sprinter
- 10053824Xentry (mercedes): on some vehicles, under the engine cover, the fuel hose IS leaking due to being chafed and would needs to be replace and reconnect other line with hose bracket. Model 906 (sprinter).
- 10053666Xentry (mercedes): some trucks may experience a no power flow at selector lever position d or r, when gear range IS not able to engage due to incorrectly adjusted shift cable and shift cable not engaging at transmission abutment. Model 906 (sprinter). No model years.
- 10053620Xentry (mercedes): due to fault 0002, undervoltage, in esm control unit, truck automatic transmission would enter limp home mode. Model sprinter (906). No model year.
- 10052753Sprinter: when changing the fuel filter, improper disassembly of low pressure fuel hoses on fuel filter will be damaged due to inserting sharp edged tool between hose and fitting. All year model 906 with engine 642.
- 10052335Mercedes: radio remote receiver for the auxilliary heater IS operating on an unapproved radio frequency. Radio remote and receiver need to be replaced. Model 906 years 2007-2011.
- 10052167Xentry (mercedes): on some vehicles, automatic transmission enters a limp home mode due to fault under voltage in esm control unit. Model sprinter. No model years listed.
- 10051990Mercedes: the engine control module (ecm) may fail from feedback signal to valve due to humidity entering exhaust gas recirculation (egr) valve, causing an electrical short circuit and software needs updating. Model 2010-2011 906. Updated on 7/11/2013. Updated 11/21/13.
- 10043739Mercedes (sprinter): software retrofit process. All model years.
- 10043738Mercedes (sprinter): removal and installation of the drive shaft. All model years.
- 10043737Mercedes (sprinter): procedure for when diesel fuel tank IS filled with incorrect fuel type. All model years.
- 10041324Mercedes benz: 2011 906. The emissions label may not have been installed.
- 10041304Mercedes benz: 2010-2011 906. The sheet metal that retains the hand brake lever IS not up to specifications. The hand brake lever could detach.
Every Mercedes Benz Sprinter model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.