2000 Mercury Villager
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercury › Villager › 2000
These records cover every 2000 Mercury Villager. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2000 Mercury Villager. Newest first.
Vehicle description: MINI vans. one or more of the five bolts that mount the rack and pinion steering gear to the vehicle may have been incorrectly tightened.
Risk and remedy
Risk
There could be a looseness in the steering, which may be accompanied by noise or vibration.
Remedy
Dealers will inspect the vehicles and, if the bolts are missing, will replace the steering gear mounting bolts. all bolts will be tightened to the specified torque. owner notification began november 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and MINI vans equipped with trw seat belt buckle assemblies. the buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."
Risk and remedy
Risk
In the event of a vehicle crash, the occupant may not be properly restrained.
Remedy
Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range. owner notification began october 26, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.
Owner complaints
71 complaints8 involved a crash1 involved a fire11 injuries
What owners report most
Latest complaints
- Seat belts
Seat belts on 2000 mercury villager estate have locked up and will not release. Called ford customer relations regarding issue and they are stating they have no know issue or recall with seat belts locking up. rear seat belts are the ones affected. Ford customer relations IS stating it IS out of warranty so I will be responsible for fixing vehicle. *tr
- Seat belts
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6) event- every time the front seat belts are used. failure- seat belts do not proberly retract after each use. Subsuquent drivers and passengers who use the vehicle then use the seat belts think they are…
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6) event- every time the front seat belts are used. failure- seat belts do not proberly retract after each use. Subsuquent drivers and passengers who use the vehicle then use the seat belts think they are safely buckled into their seat---but guess what!?!--- they aren't buckled safely at all because 12-18" of unretracted seatbelt IS still stuck in the space between the door and the door frame! engineers even have a name for it, "lazy retraction". Auto makers know about it, the government knows about it, but nobody does anything about it. My old dodge caravan did it after 70,000 miles and now my mercury villager/nissan quest started doung it after 90,000 miles. correct failure- lecture the [xxx] out of my wife, kids and anbody who will listen about the use of [xxx], defective seatbelts that no longer retract so that they don't think they are safely buckled when they are not! nobody wil ever convince me this hasn't caused injuries and probably cost lives. *tr
- Electrical system
Left a friends house drove 1/3 of a mile van was on fire pulled over to side of rode was smoking/ totaling engulfed in flames after about 10-15 minutes the van was a total loss. It was a 2000 villager could this be the same as the windstar.? The car had been sitting idle in drive way for app. 3HRS before this incident.. *Tr
- Engine and engine cooling › Cooling system
The a/c stopped working. *Tr
- Air bags › Frontal
I was involved in an accident while traveling at about 45 mph. I hit another vehicle that pulled out in front of me. no air bags deployed. *tr
- Structure
We have very little mileage on our mercury villager sport van and the paint IS chipping. Apparently, this should not be happening. It actually needs a complete paint job. We have never had a vehicle do this. It will rust if this IS not taken care of. We only have app. 68,000 miles on a 2000 year car. *tr
- Vehicle speed control
Sticky accelerator pedal on 2000 mercury villager. sticks about half the time causing abrupt surge into traffic and dislodging of occupants. *nm
- Suspension › Front › Stabilizer bar · Vehicle speed control
TL*- the contact stated that her 2000 mercury villager has acceleration problems. When at a complete stop or at a low speed, when she tried to accelerate, the vehicle will not accelerate as expected. the contact stated that she has to put the foot completely to the floor for the vehicle to…
TL*- the contact stated that her 2000 mercury villager has acceleration problems. When at a complete stop or at a low speed, when she tried to accelerate, the vehicle will not accelerate as expected. the contact stated that she has to put the foot completely to the floor for the vehicle to accelerate. she has replaced the throttle body twice since she owned the vehicle. she stated that she had several close calls, almost resulting in several crashes. also, the stabilizing link was causing problems with the steering. When she turned left or right there was a noise coming from the front end of the driver side wheel. if she hit a hole the vehicle made a loud clunky noise. the contact had the stabilizer bar repaired 2/1/07, and she has had three tires replaced. the contact stated that dealership said the stabilizer bar was the cause of the tires wearing out so quickly. there have been 6 occurences of this failure. *ak
- Electrical system › Instrument cluster/panel · Vehicle speed control › Accelerator pedal
2000 mercury villager has common problem of gas pedal sticking and speedometer outage. Both of these are safety issues and need to be corrected. *Jb
- Vehicle speed control › Accelerator pedal
Dt*: the contact stated the accelerator pedal stuck when depressed, and when it unstuck, the added pressure caused the van to lurch forward. there were no warnings prior to the failure. the vehicle was taken to the service dealer, who determined there was not enough lubricant on the accelerator…
Dt*: the contact stated the accelerator pedal stuck when depressed, and when it unstuck, the added pressure caused the van to lurch forward. there were no warnings prior to the failure. the vehicle was taken to the service dealer, who determined there was not enough lubricant on the accelerator parts. the problem persisted after visiting the service dealer. updated 12/5/2006 - this has been a problem since the vehicle was purchased new. *nm
- Vehicle speed control › Accelerator pedal
Accelerator pedal sticks. *Jb
- Suspension › Front › Stabilizer bar
Front sway bar bushings fail too quickly. *nm
- Vehicle speed control › Accelerator pedal
Dt*: the contact stated while driving the accelerator pedal sticks. although the dealership was alerted no repairs were made.
- Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys
Whenever rain or damp conditions occur, a constant squeal IS present from all or some of the flywheels associated with the belt. *jb
- Seats › Front assembly › Recliner
Front passenger seat IS power controlled. During a hard brake to avoid a collision the seat went into a full recline position. The seat belt would not have restrained a passenger if one had been present. Seat was working fine when I went to the dealer. Could this happen again? What would have caused it? Nothing touched those power buttons. Car IS 2000 mercury villager. Mary hixson. *nm
- Vehicle speed control › Accelerator pedal
Gas pedal sticks on 2000 mercury villager. had vehicle since 2000. problem started in 2002 and got worse. we dealt with it but since my wife was diagnosed with ms in 2003, she found it hard to deal with. I deal with it, but find it very annoying. the problem IS just as others describe where…
Gas pedal sticks on 2000 mercury villager. had vehicle since 2000. problem started in 2002 and got worse. we dealt with it but since my wife was diagnosed with ms in 2003, she found it hard to deal with. I deal with it, but find it very annoying. the problem IS just as others describe where mostly when starting from a stop, the pedal sticks and requires a lot of pressure to release it cause hard starts and breaking traction. it sometimes occurs while driving. problems occurs about 50% of the time. *nm
- Vehicle speed control
The accelerator pedal has been sticking since about 60,000 miles. it now has over 100K. I have lubed every component from the pedal to the throttle plate, but it has not helped. when pulling away from a stop, the pedal (or linkage) hangs and excessive force must be applied, resulting in either wheel spin or lurching forward. *nm
- Air bags › Frontal
Dt: on 5/17/05 while on the way to work an accident occurred. The air bags did not deploy. the vehicle IS equipped with passenger and driver air bags. The air bag light was not on. The air bag light has never came on. there were no recalls on the vehicle as far as the owner knows. the vehicle…
Dt: on 5/17/05 while on the way to work an accident occurred. The air bags did not deploy. the vehicle IS equipped with passenger and driver air bags. The air bag light was not on. The air bag light has never came on. there were no recalls on the vehicle as far as the owner knows. the vehicle was traveling about 50 mph while on highway. there was a vehicle in front of the owner's car who stopped completely and then owner hit the other vehicle in the rear end. the impact was frontal to the owner's vehicle. there were no previous problems with the vehicle. there were injuries. there were injuries to the passenger's chest, neck and back. there was a police report filed. the vehicle manufacturer has not been contacted. the vehicle was a total loss. the occupants were wearing seat belts. *nm *sc
- Vehicle speed control › Accelerator pedal
Accelerator sticks when in idle position and requires force to overcome which causes vehicle to jump forward. this occured when vehicle had 36,000 miles and was repaired under warranty. now at 70,000 miles the problem re-occurs. this IS a safety problem because the vehicle can jump forward and…
Accelerator sticks when in idle position and requires force to overcome which causes vehicle to jump forward. this occured when vehicle had 36,000 miles and was repaired under warranty. now at 70,000 miles the problem re-occurs. this IS a safety problem because the vehicle can jump forward and hita car or person in front. brakes are required to be applied at the same time the accelerator IS pushed to prevent the vehicle from jumping forward.
- Exterior lighting › Headlights
Two years ago I had a vehicle warrenty. I went to the dealership and had them replace my driver side headlight. it would go on and off while driving. the dealership noticed the connections were melted and replaced it. last year the passenger side has been acting up. I have to pop the hood and…
Two years ago I had a vehicle warrenty. I went to the dealership and had them replace my driver side headlight. it would go on and off while driving. the dealership noticed the connections were melted and replaced it. last year the passenger side has been acting up. I have to pop the hood and move the wire in order to get to to work for a minute. this IS a safety issue now but mercury does not have a recall on it. I need to fix it but cannot afford dealer cost to do so. will this ever be recalled?
- Vehicle speed control › Accelerator pedal
Came to a red light and the accelerator stuck. I had to push very hard on the brake and put the vehicle in park in order to stop. This type of situation happened several other times. I took the vehicle to alexander ford in boaz, al. They said it was the throttle assembly, and would cost a lot of…
Came to a red light and the accelerator stuck. I had to push very hard on the brake and put the vehicle in park in order to stop. This type of situation happened several other times. I took the vehicle to alexander ford in boaz, al. They said it was the throttle assembly, and would cost a lot of money to fix. The nissan dealership said that they had experienced many instances of the same type of problem. They also said that to their knowledge a throttle assembly does not exist. A relative who works on cars cleaned the "butterfly" and this temporarily corrected the problem. *Ak
- Vehicle speed control › Accelerator pedal
The accelerator pedal would sticks intermittently from a stop position. This caused the vehicle to lurch forward when the accelerator pedal needed to be applied harder then normal. consumer anticipated this condition may cause a vehicle crash. The vehicle has been to two separate dealers, and they were unable to duplicate the problem.*ak
- Vehicle speed control › Accelerator pedal
The accelerator kept sticking to the point that upon taking off the tires squealed. consumer took the vehicle to dealer for service, and the dealer stated nothing was wrong. the consumer was afraid to drive the vehicle.*ak
- Seat belts › Rear/other
The right rear seat belts were not operable . the seat belts would not click or unlatch. please fill in additional information. *jb
- Air bags · Seat belts › Front
Driver was going down hill when all of a sudden she passed out. She then noticed that she had hit a light pole, and the air bags did not deploy, as well as the seat belt did not restrain her, which caused her to hit the steering wheel.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Failing headlights
Nissan and ford found that the original equipment headlight stainless steel bulb terminals may over time cause elevated contact resistance and overheat the electrical connector housing.this can result in a headlight flickering, bulb outage and heat deformation to the headlight connector.in april 1999, the supplier of…
Nissan and ford found that the original equipment headlight stainless steel bulb terminals may over time cause elevated contact resistance and overheat the electrical connector housing.this can result in a headlight flickering, bulb outage and heat deformation to the headlight connector.in april 1999, the supplier of the headlight for nissan and ford changed to a bulb using the stainless steel terminals that did not meet original specifications.on july 17, 2000, the supplier began using a bulb meeting the vehicle manufacturer's specifications.this problem can affect independently either headlight but does not cause simultaneous failure of both headlights. The problem also does not affect front parking lamps.as a result, the complaints typical report single failure of one headlight.there are no crashes or loss of vehicle control reported.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10026364Ford: certain 1999 and 2000 model year villager villagers are to have the throttle body cleaned.
- 10014086General (pcm) power train control module programming procedures.
- 10014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10013369General power train control module (pcm) programming procedures.
- 10013060Climate control a/c service tech tips.
- 10011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns.
- 10008580Lamp-brake-invadvertent disabling of brake shift interlock.
- 10008159Update wiring harness when replacing fuel injector.
- 10003748New transmission cooler flusher - service tips. 2003 escort and super duty f series included.
- 6092226Subject regaridng sliding side door operation.
- 6092224Some vehicles may exhibit a flip-out window glass in the sliding door or rear quarter that, when closed, does not latch securely, rattles or pops open under certain conditions.
- 6092104Some vehicles will be equipped with the new rear seat entertainment system (rses).
- 6092100Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject.
- 6090860Exhibiting an intermittent condition where the speed control will not set or may disengage while driving.
- 6090805Information regarding the rear seat entertainment system.
- 6090801Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject.
- 6090769Information regarding an inoperative / intermittent pid monitor record feature.
- 6090705A condition with pid monitor record feature inoperative / intermittent.
- 6090510Information regarding rear seat entertainment system. *Mjs
- 6090247Information regarding the new rear seat entertainment system.
- 6090190Vehicles built from 9/26/1998 through 9/15/1999 may have power door locks that self-active or cycle.
- 6090186On some vehicles, the front windshield wipers may operate while the multifunction switch IS in the off position.
- 6090087Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems.
- 6090082Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement.
- 6089685Subject regarding front wipers operating while switch IS in off position.
- 6089681Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses.
- 637438Some vehicles may exhibit static or ignition noise through the radio on the am band.
- 636354Information pertaining to liftgate cylinder operation.
- 636065Information regarding discharged battery charging service tips and guidelines.
- 636061Some vehicles built from 9/26/1998 through 9/5/2001 may exhibit power door locks that self-active or cycle on.
- 630708Concerns with vehicle exhibiting a headlamp that IS dim, flickers or IS inoeprative.
- 630665Some vehicles with the rear seat entertainment system may exhibit an inoperative condition.
- 630515Engine oil system priming procedures, service tips for reports of premature engine failure.
- 630323Expereincing slight vibration/shake felt on some vehicles in the steering wheel and/or floor pan and front seat at steady vehicle speeds above 2 km/h (45 mph) after tire/wheel assemblies are balanced.
- 630140Some vehicles may exhibit interior lamps that come on while driving.
- 630091Information regarding flip out window latch adjustment.
- 630001Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area.
- 625859Some vehicles may exhibit poor and / or no a/c performance.
- 625715Brake shift interlock.*jb
Every Mercury Villager model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.