2011 MINI Cooper Countryman

Owner complaints

What owners report most

1. Electrical system11
2. Engine4
3. Steering4
4. Power train4
5. Engine and engine cooling4
6. Air bags3
7. Unknown or other3
8. Vehicle speed control3
9. Fuel/propulsion system2
10. Visibility2

Latest complaints

• Apr 6, 2026NJ120,000 mi
  Engine and engine cooling
  The contact owns a 2011 Mini Cooper Countryman. The contact stated that while driving approximately 40 MPH, there was an abnormal burning odor inside and outside the vehicle. The vehicle then stalled. The vehicle was able to be restarted after several hours. The vehicle was towed to an independent…

  The contact owns a 2011 Mini Cooper Countryman. The contact stated that while driving approximately 40 MPH, there was an abnormal burning odor inside and outside the vehicle. The vehicle then stalled. The vehicle was able to be restarted after several hours. The vehicle was towed to an independent mechanic, where it was diagnosed with a cracked water pump, which caused the engine to overheat. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but not notified of the failure. The failure mileage was approximately 120,000.

• Sep 12, 2025MI111,019 miFire
  Electrical system · Engine and engine cooling
  The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of…

  The contact owns a 2011 Mini Cooper Countryman. The contact stated that the vehicle was parked in the driveway while both the contact and his wife were in another vehicle parked in the garage. The contact noticed white smoke coming from the vehicle. The contact stated that upon opening the hood of the vehicle, the contact noticed an electrical burning smell and fire. The contact was able to extinguish the fire with a fire extinguisher. The contact then noticed that a blue plug had melted and was smoking. A police report was not filed. There was no injury sustained. Upon investigating the failure online, the contact related the failure to NHTSA Campaign Number: 12V008000(Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was also notified of the failure, and the contact was informed that he would receive a call back. The failure mileage was 111,019.

• Jan 14, 2025MI
  Electrical system · Exterior lighting
  My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a…

  My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.

• Sep 25, 2024HI29,000 mi
  Electrical system
  The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not…

  The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.

• Nov 15, 2023SC
  Engine
  What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE…

  What component or system failed or malfunctioned, and is it available for inspection upon request? HEAD GASKETS BLEW ON THE ENGINE SHORTLY AFTER PURCHASING IN JANUARY 2022. THE ENGINE WAS REPLACED AROUND MARCH 2022. NOW THE REPLACEMENT ENGINE IS SHOWING THE SAME SIGNS THAT THE HEAD GASKETS ARE AGAIN BLOWN. How was your safety or the safety of others put at risk? THIS CAUSE THE ENGINE TO SHUT DOWN INITIALLY WHEN THEY BLEW. THE ENGINE IS NOW AGAIN MISFIRING AS IF THE HEAD GASKETS HAVE BLOWN AGAIN. Has the problem been reproduced or confirmed by a dealer or independent service center? NOT BEEN TO A SERVICE CENTER YET, BUT IT IS ACTING THE SAME AS THE FIRST TIME THIS HAPPENED. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT BEEN INSPECTED CURRENTLY. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ENGINE LIGHT CAME ON AGAIN AROUND MAY 2023.

• Sep 13, 2023SC
  Electrical system
  The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the…

  The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headlights began to flicker around and then shut themselves off, the ABS brake system was off, traction control was off, the AC temperature was not holding a temperature and instead would swing constantly, and I would get a clicking noise in the passenger dash area when it failed to start. When it went in for service, they found that footwell control module was corroded due to water infiltration at some point. Previous to this, I had had an issue with water getting into the floorboards after heavy rains, contacting my local Mini dealership, I was informed to check the drain lines on the sunroofs of my car as this can become clogged and cause water to come into the interior of the car. These drain lines are known to introduce water to the location of the footwell control module to the point that other models of this same year have already had a recall.

• May 2, 2023OR108,000 mi
  Engine

  The contact owns a 2011 Mini Cooper Countryman. The contact stated while starting the vehicle, the contact noticed an abnormal sound. The contact stated that after the vehicle warmed up, the abnormal sound stopped. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The manufacturer was not contacted. The failure mileage was 108,000.

• Apr 7, 2017MD
  Electrical system · Fuel/propulsion system · Unknown or other
  In aug/sept 2016 the engine light in the MINI came on and I decided to get the car scanned and the results were the same as the ones made by autozone store 1854 report ID 185416102016054 showing code p0599 also reconfirmed by napa and advance auto which not provided report but verbally the same…

  In aug/sept 2016 the engine light in the MINI came on and I decided to get the car scanned and the results were the same as the ones made by autozone store 1854 report ID 185416102016054 showing code p0599 also reconfirmed by napa and advance auto which not provided report but verbally the same issues with water pump/thermostat/heater control circuit with the possibility of overheating and possibility of fire. Looking at free vehucle report 2/2/17 states a recall from 01/11/2012 nhtsa campaign 12v008000 wich states the same listed in error p0599 the problem presented on my vehicle reason I stopped driving it avoiding any possibility of fire or casualty to myself or family members. I called BMW and they mentioned my behicle was past the warranty and they can not honor any repairs from this fault listed in the recall and direction given on the nhtsa report. Finally tired of politc I decided to perform repair and I was charged $469.99 as stated in invoice 1mcs186357 for customer 90898 on 2/10/2017 MINI dealer alexandria virginia this IS the same vehicle listed on complaint 10971106 panoramic sunroof which I am being charged for recalled items. Please request refund for any expenditures paid to MINI dealerships because I have to pay in order to remove my vehicle from premises or being towed out of store.

• Apr 7, 2017MD
  Electrical system
  The panoramic sunroof mechanism wont operate to open and close and either stick open or close ot not closing properly causing to leak water or need repair or replacement of track, motor or controls mechanisms which have incurred users in hundreds of dollars expenditures and the manufacture doesn't…

  The panoramic sunroof mechanism wont operate to open and close and either stick open or close ot not closing properly causing to leak water or need repair or replacement of track, motor or controls mechanisms which have incurred users in hundreds of dollars expenditures and the manufacture doesn't admit responsibility and every time the issue happens new large bills have to be paid to repair the panoramic sunroof which has become an economic burden to MINI cooper owners for this model or the ones that offer this ammenity worldwide and USA specifically.

• Aug 23, 2016MI97,000 mi
  Unknown or other
  On july 20, 2016 when we questioned repair costs covered by our 2011 MINI maintenance program upgrade agreement, the sharpe collection MINI dealership in grand rapids michigan was unable to provide a paper copy of the agreement. Nor did they subsequently email it to us as requested. In addition, we…

  On july 20, 2016 when we questioned repair costs covered by our 2011 MINI maintenance program upgrade agreement, the sharpe collection MINI dealership in grand rapids michigan was unable to provide a paper copy of the agreement. Nor did they subsequently email it to us as requested. In addition, we requested the same documentation on the MINI USA website at miniusa.com and it was not forthcoming after several weeks. It IS our understanding that the dealership by law must keep all paperwork of this nature available to clients for 7 years.

• Aug 23, 2016MI97,000 mi
  Electrical system · Fuel/propulsion system
  A june 2016 leak in the oil pump solenoid valve resulted in required replacement of the dme (including programming) and the engine harness. This issue presented a safety problem because it occurred while driving on the expressway and resulted in extreme sluggishness of the accelerator.…

  A june 2016 leak in the oil pump solenoid valve resulted in required replacement of the dme (including programming) and the engine harness. This issue presented a safety problem because it occurred while driving on the expressway and resulted in extreme sluggishness of the accelerator. safecar.gov identified MINI service information bulletins that address the leak from the solenoid as early as 2012. more than one service bulletin (si M11 01 12 dated 6/2012, 1/2013, 1/2014) were made available to dealerships that outlined the problem and repair for this issue. Since this issue presents safety problems when driving the car, we assert the problem should have been proactively fixed. Since MINI USA has not done so, there should be a government recall to solve the problem. furthermore, when the problem manifested in our car we were expected to cover the repair cost. This IS unacceptable to us since the dealership knew about yet was not proactive in preventing the safety issue. it should be noted that when we complained to the dealership they reimbursed less than half of the repair costs.

• Mar 1, 2016CA30,000 mi
  Electrical system · Steering · Vehicle speed control · Visibility
  TL* the contact owns a 2011 MINI cooper countryman. While driving at approximately 35 mph, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the…

  TL* the contact owns a 2011 MINI cooper countryman. While driving at approximately 35 mph, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the vehicle did not respond and the steering wheel lost power. The vehicle was towed to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. The vin was not provided.

• Nov 30, 2015TX41,000 mi
  Steering

  The power steering locked up and IS impossible to turn. my wife was driving.

• Aug 31, 2014FL15,000 mi
  Air bags
  Reference my call in report ref. # 10598125: the "passenger air bag off" light (located in the overhead console) remains illuminated after the system does it's initial check at start up. if anyone sits in the passenger seat the light goes out. the system did not operate this way until the car…

  Reference my call in report ref. # 10598125: the "passenger air bag off" light (located in the overhead console) remains illuminated after the system does it's initial check at start up. if anyone sits in the passenger seat the light goes out. the system did not operate this way until the car reached approximately 15,000 miles. originally the light would come on for a few seconds at start up then go out. after checking several owner blogs online, I found out that all owners experiencing this issue have been unsuccessful in getting a definitive explanation from their dealers. some dealers repaired the issue by replacing the seat pan sensor or repairing the under seat connector. some dealers have said the condition IS normal. I took my car to my dealer, "south MINI of miami" and was initially told there was an obvious problem and scheduled the car for troubleshooting and repair. after the scheduled service, I was told that the system was checked and that all components were operational and nothing was faulty. I was also told that the light remaining on without a passenger in the seat was normal. my concern IS that none of the USA MINI dealerships can definitively explain the correct operation of the system or why it suddenly started working in a different way. it can't be correct both ways; it was either faulty for the first 15,000 miles or it IS faulty now. this appears to be a common issue with several MINI coopers and some BMW models. I believe further investigation IS warranted given the potential for catastrophic failure of the "smart airbag system" . *tr

• Aug 23, 2014NC10,111 mi
  Tires · Wheels
  At a warranty service for an exterior trim item, the MINI tech went to verify my mileage and also examined my run-flat tires in detail (goodyear 225/45 R18 efficient grip). he advised that two tires had defective sidewalls and said they needed to be replaced. he even recommended a different…

  At a warranty service for an exterior trim item, the MINI tech went to verify my mileage and also examined my run-flat tires in detail (goodyear 225/45 R18 efficient grip). he advised that two tires had defective sidewalls and said they needed to be replaced. he even recommended a different brand. the tires were under warranty and I really had no choice but to have them replaced under warranty terms. because it was an AWD vehicle, I chose also to have all four replaced. 4000 miles later, I noticed a sidewall bulge on one of my front tires. I complained to MINI that the tires they were providing were defective and had I thought more about the MINI tech's actions in the beginning, I would have suspected that MINI was aware of the problem at the outset. MINI USA response was as expected, giving me a lecture on what causes a tire to wear and fail etc., and advised the problem was between me and goodyear. I told them that their response was not adequate and I would file a complaint with the consumer protection agency, which I did. my situation concerns me. I noticed on-line that there were numerous complaints about run-flat technology and wonder if this IS a faulty conclusion that the weight saved by eliminating spare tires, jacks, etc justifies the gas consumption objectives. I am not surprised how "stand-off-ish" the tire dealer and MINI are, simply because this IS a serious safety issue to boot. *tr

• Jul 7, 2014CT42,000 miCrash
  Air bags
  TL* the contact owns a 2011 MINI cooper s countryman. The contact stated that while driving approximately 3 mph, the vehicle crashed into the rear of another vehicle. During the impact all air bags inside the vehicle erroneously deployed. The contact indicated that during the incident the front…

  TL* the contact owns a 2011 MINI cooper s countryman. The contact stated that while driving approximately 3 mph, the vehicle crashed into the rear of another vehicle. During the impact all air bags inside the vehicle erroneously deployed. The contact indicated that during the incident the front bumper of the vehicle was not damaged and there was no damage to the rear bumper of the other vehicle. The dealer examined the vehicle but the failure was unable to be replicated, the manufacturer was notified of the failure. The failure mileage was 42,000.

• Jun 24, 2014CA5,000 mi
  Electrical system · Service brakes · Vehicle speed control
  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that the vehicle had a loss of power and the contact had to apply force to the accelerator pedal to no avail on numerous occasions. The vehicle was taken to an authorized dealer who had the vehicle for six weeks and was not able…

  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that the vehicle had a loss of power and the contact had to apply force to the accelerator pedal to no avail on numerous occasions. The vehicle was taken to an authorized dealer who had the vehicle for six weeks and was not able to repair the vehicle. The authorized dealer replaced the water pump, fuel filter four sets of brakes, three batteries, ignition coils, wiring and the computer but the failures recurred. The contact had the vehicle taken to an independent mechanic who diagnosed that the thermostat housing twice, core and new battery needed to be replaced plus the computer software was updated. The independent mechanic stated that there was a false reading from the computer. The contact stated after the vehicle was repaired it had continued to jerk violently while in drive or reverse intermittently. The vehicle has not been repaired. The odometer was fluctuating and not reading properly. The vehicle had continued to jerk violently, decelerated without warning and the brakes made a loud noise intermittently. The contact had the vehicle taken back to an indpendent mechanic for further inspection and diagnosis. The vin was not available. The manufacturer was notified of the failure several times to no avail. The approximate failure mileage was 5,000.

• Jun 13, 2014FL15,000 mi
  Air bags

  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that the passenger air bag off light illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 15,000.

• May 6, 2014SC22,000 mi
  Electrical system

  Key stuck in ignition due to faulty electrical sensor. Not covered under warranty. *tr

• Dec 9, 2013WA15,800 mi
  Engine · Power train › Clutch assembly · Steering · Visibility
  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that while parking, the steering wheel seized and became difficult to move. The vehicle was towed to the dealer where the main computer was reprogrammed to remedy the steering system failure. months later, the steering system…

  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that while parking, the steering wheel seized and became difficult to move. The vehicle was towed to the dealer where the main computer was reprogrammed to remedy the steering system failure. months later, the steering system failure recurred accompanied by a burning odor. The contact took the vehicle to the dealer, who reprogrammed the system but was not able to remedy the issue. The dealer also installed an eps computer patch. The failure mileage was 15,800. . ..Updated 01-10-14 *bf the consumer stated MINI USA was aware of the steering problem failure occurring in 2011 MINI cooper countryman's. They have failed to provided her information on exactly what they know IS failing in the steering system or the bulletin that have on the steering issue. The dealer worked on the vehicle, and they believed the problem was resolved. The consumer stated the vehicle was taken to the dealer numerous times, for different things. The mirrors were not operating properly, the clutch failed twice, two steering failures, and the re-programming of the computer, several times. Updated 01/15/14

• Oct 2, 2013FL20,000 mi
  Engine · Equipment adaptive/mobility · Vehicle speed control
  The 2011 MINI cooper countryman has a poorly designed cup holder that punctures cups causing liquid to leak. this cup holder IS not properly sealed and allows fluid (condensation) into the gearshift assembly. this causes the inability to shift gears properly. it will also cause the key to be…

  The 2011 MINI cooper countryman has a poorly designed cup holder that punctures cups causing liquid to leak. this cup holder IS not properly sealed and allows fluid (condensation) into the gearshift assembly. this causes the inability to shift gears properly. it will also cause the key to be stuck in the ignition. MINI will not take responsibility for the labor to fix the issue and will also not correct the problem from recurring. I believe this IS a safety issue and needs to be investigated as well as a very expensive fix for the consumer. when I called MINI USA they informed me there was language in the manual that provided a warning about what cups were appropriate but I found no such language. there was barely a reference to the cup holders. they may have updated their manual since I purchased my car but mine did not have any reference to such a problem. *tr

• Nov 24, 2012WA22,000 mi
  Power train

  I had just accelerated onto the highway when I smelled my clutch burning. I lost power to the wheels, and had to rev the engine in order maintain highway speeds, until I could exit. by the time that I got my car to a safe location, there was no power going to the wheels at all, so my car would not move. *tr

• Jul 7, 2012HI
  Unknown or other

  I am filing a complaint that the MINI cooper countrymen which has been in production for over 3 years has not yet been rated for crashes or rollovers. I find this to be unacceptable how are consumers to make an educated decision when there IS no data available on the vehicles safety. *tr

• May 9, 2012NM7,000 mi
  Power train
  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that she placed a cup in the cup holder and something punctured a hole in the cup, causing liquid to leak. A few days later, the vehicle would not shift out of park. The vehicle was taken to the dealer where they advised that…

  TL* the contact owns a 2011 MINI cooper countryman. The contact stated that she placed a cup in the cup holder and something punctured a hole in the cup, causing liquid to leak. A few days later, the vehicle would not shift out of park. The vehicle was taken to the dealer where they advised that they needed to replace the shift assembly. The manufacturer was contacted but provided no assistance. The failure and the current mileage was 7,000.

• Feb 27, 2012NH10,000 mi
  Electrical system

  On 12/2/11 thermostat housing sensor failed and replace on 1/18/12 second one failed. on 2/27/12 noticed oil leak. Informed that the solenoid leaking to engine IS currently being replaced. *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249431Customer complains of a musty odor or damp front footwell carpet.
• 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
• 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
• 10193497MINI Water Pump Class Action Settlement
• 10162461Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and can lead to an improper diagnosis of small leaks. A leak cannot be located exactly if accessibility is impaired (in the case of the expansion valve, evaporator or condenser).
• 10159154N16 ENGINE IGNITION COILS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI M01 08 17 dated February 2018.
• 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
• 10152362"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10152338Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10152335Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be serviced and covered by this bulletin. For vehicles outside of the production range specified in this bulletin, refer to the CBS and/or Key Read information for the brake fluid service.
• 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
• 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
• 10151345Engine Misfire Due to Failed Ignition Coil This Service Information bulletin supersedes SI M12 01 15 dated March 2016.. The Check Engine or Service Engine Soon (MIL) lamp is on with misfire fault(s) stored in the DME. Intermittent performance or rough running without a relevant DME fault stored The most likely cause is that an ignition coil has failed, which in many cases can be confirmed with basic diagnosis. During operation with high temperature fluctuations, the different materials used in the Bosch ignition coil construction can deteriorate over time, leading to a failure.
• 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
• 10150402Service Action: OBC Functions Missing - Retrofit Procedure. The On-Board Computer function on certain vehicles is missing from the instrument cluster. CAUSE Option code 0550 is missing from the vehicle order.
• 10150401"Front Power Windows Not Functioning Properly. The front power window may exhibit one or more of the following faults: * The window reverses when it reaches the top travel * Loss of the ""one touch"" feature when closing the window * Window movement is not smooth or stops halfway * Windows cannot be initialized with ISTA or manually CAUSE Front power window drive and Footwell Module (FRM) software"
• 10150400Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150398"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150397"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150357?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof in the tilted/open position, Window partially open, Excessive local noise (for example, near an airport, on a busy road, or in heavy rain) CAUSE Normal sensitivity of the interior ultrasonic sensor.
• 10150356"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To properly repair the vehicle the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. The procedure below will guide the technician to properly repairing the vehicle and getting paid for a warranty claim. CAUSE Discharged battery."
• 10150350"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150349"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150347During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing. The o-ring has been dislodged from the non-return valve inside the engine oil filter housing. No subsequent engine damage occurs from the dislodged o-ring. Engine oil filter housing (1) Rubber o-ring (2) The material dimensions of the rubber o-ring are not satisfactory, allowing it to become dislodged from its installation location.
• 10150307Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. CAUSE The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10150306"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
• 10150305Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150269Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
• 10150241Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:
• 10150239Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150237?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10150205"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
• 10150203N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C
• 10150148Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
• 10150147"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150091"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced. If the customer wishes to park the vehicle with the sunroof tilted, the window partially open, and/or in an area with excessive local noise, the interior sensor must be switched off by using the following procedure: Press the lock button on the remote control twice in succession. The LEDs flash in short succession for approx. 2 seconds. The interior ultrasonic sensor is switched off until the vehicle is unlocked and locked the next time. NOTE: This information can be found in the Owner's Manual in the ""Controls"" section under ""Switching off the tilt alarm sensor and interior movement detector."""
• 10150090"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
• 10150087The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10150047Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10149624"Harman Kardon HiFi Amplifier: Audio Output Is Inoperative. The audio output is inoperative, intermittently or permanently. * The display is illuminated * All buttons are working * Fault Code ""0xA1A8 - Device has over temperature"" is stored in the Harman Kardon HiFi amplifier (AMPHH2) Hardware fault in the HiFi amplifier"

Every MINI Cooper Countryman model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.