Piaggo Group Americas, Inc. (Piaggo) is recalling certain 2023 Moto Guzzi V100 Mandello and Mandello Aviazione Navale motorcycles. The rear shock absorber may be missing one or both bushings, which can cause it to break.
Risk and remedy
Risk
A rear shock absorber that breaks can cause a loss of vehicle control and increase the risk of a crash.
Remedy
Dealers will inspect and, if necessary, replace the rear shock absorber, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Piaggio's customer service at 1-212-380-4433.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10245151Through the ongoing, stringent quality control activities we perform on the components installed on our vehicles and our continuous research to develop better new technical solutions, in keeping with our commitment to ensure the best ownership experience possible for the customer, with this note we wish to provide you with a Trouble shooting guide for resolving the following problems. for the vehicles in question 1. Starting difficulties, irregular power delivery, sporadic switching off at idle. 2. Incorrect gear number display on instrument panel. 3. ABS icon flashing on instrument panel and error C1715 (MEM or ATT) present in the ABS ECU. 4. Anomalous absorption of the instrument panel.
10238803Availability of calibration updates. Dear Dealer / Service Centre, We hereby inform you that a software update relating to the calibration of the engine ECU is available for the model in question. We remind you that the P.A.D.S. tool must be updated to the latest release available, which happens automatically every 2 hours if connected to a data network. The above operation is to be understood as included in the normal maintenance activities to be carried out at the same time as pre-delivery, during the activities scheduled during services, or at the first possible appointment to the Workshop for vehicles on the road. Engine electronic control unit the main contents of the updates are: Resolution of the false diagnosis related to errors P1412- 62 and P1413-62
10232625Model: Moto Guzzi V100 Mandello - Mandello S Subject: Exhaust manifold lower fixing screw Dear Dealer / Service Centre / Authorised Workshop, We hereby inform you that in order to compensate for the thermal expansion of the metal of the exhaust assembly assembled on the vehicles in question, the lower fastening screw of the exhaust manifold code 2B011592 must protrude by about 5-10 mm from the support and tightened to the prescribed tightening torque of 25 4 Nm (see photo 1). In view of the above, all Moto Guzzi V100 Mandello motorcycles have been and are produced with this fixing peculiarity and any modification to what is prescribed could lead to breakage, distortion or anomalous noise.
10232624Model: Moto Guzzi V100 Mandello Subject: Instrument panel calibration and brake line layout update Campaign Code: 2023V100_USCA Dear Dealer / Service Centre, Through the ongoing, stringent quality control activities we perform on the components installed on our vehicles and our continuous research to develop better new technical solutions, in keeping with our commitment to ensure the best ownership experience possible for the customer, with this note we wish to inform you of the need to carry out an update of the instrument panel calibration to solve a bug and the assembly of a fastening clip for a different passage of the front brake line as described in the "operating procedure" section of this communication. Please determine which vehicles in your stock or sold/serviced by you require this update, and: update all vehicles in stock before sale update vehicles that have already been sold at the first available opportunity. As usual, for sell-in dealers, the list of chassis numbers involved belonging to your stock is viewable in the section Campaigns / Campaign Reports of the PWM warranty management software suite. For all others, the verification of those involved can be carried out by querying each chassis number from the Miscellaneous functions -> PWM Vehicle History menu.