2020 New Flyer XE60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › New Flyer › XE60 › 2020
These records cover every 2020 New Flyer XE60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 New Flyer XE60. Newest first.
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy
New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and…
Risk and remedy
Risk
An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy
New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk and remedy
Risk
A battery module that overheats increases the risk of a fire.
Remedy
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk and remedy
Risk
A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Risk and remedy
Risk
A sudden loss of power increases the risk of a crash.
Remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10233731Instructions to re-route ABS cables near the center axle for better clearance.
- 10225878ITS was issued to correct the orientation of HV contactors. Incorrect orientation can lead to premature failure
- 10222399New Flyer has issued Technical Service Information Bulletin (TSIB) 22-08, providing for the application of silicone paste onto overhead charging rails to inhibit water from collecting on the rails
- 10215527Technical Instruction describing how to rework the high voltage receptacle assembly.
- 10208768This Instruction to Service describes how to remove and repalce the circuit breaker for the Valeo coolant pump installed on specifically equipped buses.
- 10208765This Instruction to Service describes how to remove and replace the circuit breakers for a Valeo coolant pump installed on specifically equipped buses.
- 10208764The Instruction to Service describes the rework procedure for the high voltage charging receptical assembly power cable lugs on specifically equpped buses.
- 10200834A Technical Instruction discribing how to replace the bracket for the interlock switch on the upper Energy Storage System (ESS) compartment.
- 10198722Technical Instruction describing how to replace the existing 13 micron coolant filter with a 23 micron coolant filter in the Energy Storage System (ESS)
- 10194949This instruction to service describes how to upgrade the DICO module speed signal pull down resistor on specifically equipped vehicles.
- 10194943This instruction to service describes how to inspect specifically equipped vehicles for SDS Window components and function, and how to rework these components if required. The "SDS Window" is a maintenance access panel designed to look like a side window.
- 10194932This technical service instruction describes how to remove and replace SDS Window strike pins and remove additional seals if present. The "SDS Window" is a maintenance access panel designed to look like a side window.
- 10185012This is a technical service instruction describing how to replace the incorrect EPA placard installed during production. Because these placards are a controlled item, these actions were conducted by New Flyer field personnel only at the customer locations.
- 10185011This is a technical service instruction describing how to retrofit the Smartrider air suspension system, with upgraded Pneumatic Control Units (PCU) on a 60 foot bus.
- 10179358Technical Instruction describing how to check the polarity on the auxiliary electric heater HV cable assembly
- 10179357Technical Instruction describing how to reprogram the CM0711 gateway module
- 10179355Technical Instruction describing the DC charge rail and COM box lid replacement and inspection requirement
- 10179354Technical Instruction describing the DC charge rail box power cable replacement.
- 10179351Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling system on 60 foot buses.
- 10179350Technical Instruction describing the inspection procedures for the high voltage systems on a battery electric bus.
- 10177023Technical Instruction on how to install California Proposition 65 Labels for Non - Diesel Vehicles
- 10175965Programmable Logic Controller (PLC) program change - to resolve several issues and incorporate several improvements related to the XALT battery systems installed on specific on Battery Electric buses.
- 10175962Programmable Logic Controller (PLC) program change - to correct the requirement to manually cycle the rear doors open and closed before operating the bus.
- 10169768Service Manual Bulletin - Update to high voltage safety procedures, specifically Lockout/Tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
- 10165645Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
- 10165644Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
- 10165605Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
- 10163566Service Manual Bulletin describing a modification to the lubrication procedure for the Energy Storage System (ESS) battery coolant filter replacement, during normal preventative maintenance schedule.
Every New Flyer XE60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.