2020 Newmar Kountry Star
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Newmar › Kountry Star › 2020
These records cover every 2020 Newmar Kountry Star. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2020 Newmar Kountry Star. Newest first.
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment…
Risk and remedy
Risk
A short circuit increases the risk of a fire.
Remedy
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Risk and remedy
Risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous…
Risk and remedy
Risk
A gas leak can increase the risk of a fire.
Remedy
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing…
Risk and remedy
Risk
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Risk and remedy
Risk
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
Newmar will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began May 6, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20V-127.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Structure
5 windows were replaced under the Lippert 21E-047 recall. The replacement windows were no better than the original recalled windows. One of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. The glue bond holding the window to the hinge failed. I sent…
5 windows were replaced under the Lippert 21E-047 recall. The replacement windows were no better than the original recalled windows. One of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. The glue bond holding the window to the hinge failed. I sent pictures to Lippert showing the failed joint. Lippert refuses to have the defective replacement window repaired and shows no interest in evaluating the quality of the other replacement windows. This is a very dangerous situation as another one of the replacement windows could fall off and hit another vehicle causing severe damage and injury.
- Electrical system
The cable supplying 12V power to the RV generator (the house generator in the front of the coach) shorted out while driving causing failure of 12V chassis control systems and accessories including: Transmission control (i.e. could not shift gears) Instrument panel Turn signals Horn Rear view…
The cable supplying 12V power to the RV generator (the house generator in the front of the coach) shorted out while driving causing failure of 12V chassis control systems and accessories including: Transmission control (i.e. could not shift gears) Instrument panel Turn signals Horn Rear view camera Engine brake control. The vehicle air brakes were operating and I was able to pull over to a safe location. While the vehicle engine could be restarted, none of the 12V accessories at the drivers station were functional particularly the gear shift control, rendering the vehicle inoperable. The Freightliner repair facility found the shorted cable inside the generator enclosure. Their opinion was that the cable was too long, so that when it moved due to vehicle motion (potholes) it rubbed against a stud used to hold insulation in place. The shorted cable in turn caused the failure of the Freightliner "PDMs" creating the numerous failed systems.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214163Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.
- 10202751Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmars window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models during the affected period. The adhesive that bonds the vented portion of the window may fail. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- 10201821Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. On certain motorhomes equipped with a Dometic propane gas stove, there could be an odor of propane gas after a short period of use
- 10179793Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421
- 10174945Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 20V 127). In response, Newmar is releasing NHTSA # 20V 171.
Every Newmar Kountry Star model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.