2002 Oldsmobile Aurora
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Oldsmobile › Aurora › 2002
These records cover every 2002 Oldsmobile Aurora. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2002 Oldsmobile Aurora. Newest first.
On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a V8 (4.6L) engine, oldsmobile aurora passenger vehicles equipped with a V8 (4.0L ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged V6 (3.8L) engine, the fuel tank pressure sensors are unusually susceptible to…
Risk and remedy
Risk
Fuel system components can be damaged and fuel can leak from the vehicle when it IS refueled. fuel leakage in the presence of an ignition source can result in a fire.
Remedy
Dealers will replace the fuel tank pressure sensor. owner notification began on october 17, 2003. owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
Certain passenger, MINI vans, and sport utility vehicles have an air bag inflator on the driver's side that could fracture at a weld during a deployment.
Risk and remedy
Risk
Pieces of the inflator could strike and injure vehicle occupants and the air bag cushion would not inflate fully, reducing the capability of the bag to protect the driver.
Remedy
Dealers will inspect, and replace, if necessary, the air bag module assembly on the driver's side. owner notification began august 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300, cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, GMC at 1-800-462-8782, oldsmobile at 1-800-442-6537, or pontiac at 1-800-762-2737.
Owner complaints
25 complaints1 involved a crash
What owners report most
Latest complaints
- Structure › Body · Unknown or other
The Frame has rust under door panel broke Car Frame body near battery cave in hole and rusting hole in trunk near spare tire.
- Steering · Suspension
I am adding new parts to this vehicle 100 000 tune up
- Electrical system · Engine · Power train
My 2002 aurora V6, rpm started acting haywire it shot up to 8 grand at 30 mph. The engine and transmission were acting normal. It happened again 2 days latter then all of my dash lights and headlights went out. I took it in to the shop. I had the trans vacuum sensor changed along with the…
My 2002 aurora V6, rpm started acting haywire it shot up to 8 grand at 30 mph. The engine and transmission were acting normal. It happened again 2 days latter then all of my dash lights and headlights went out. I took it in to the shop. I had the trans vacuum sensor changed along with the headlights. This did the trick for 24 hours. Not I have the same problem and the dealer can not figure out what IS wrong or how to fix it. Can someone help with this. *tr
- Fuel system, gasoline · Fuel system, gasoline › Storage › Tank assembly
TL* the contact owns a 2002 oldsmobile aurora. The contact stated that fuel spilled out from the filler neck while refueling. The vehicle was not taken to the dealer. The manufacturer was notified and stated that the vin failed to qualify for the recall under nhtsa campaign ID number: 03v238000…
TL* the contact owns a 2002 oldsmobile aurora. The contact stated that fuel spilled out from the filler neck while refueling. The vehicle was not taken to the dealer. The manufacturer was notified and stated that the vin failed to qualify for the recall under nhtsa campaign ID number: 03v238000 (fuel system, gasoline:storage:tank assembly). The vehicle was not repaired. The failure mileage was 147,473 and the current mileage was 147,673. updated 03/15/12 *bf updated 03/23/12
- Suspension › Front
Broken/snapped sway bar link, left side front. Car swerved to the left, no accident upon snap. Upon investigation/replacement the bolt was rusted through at mid point and snapped. I saved the broken part, if it IS needed. *Tr
- Steering
My 2002 aurora 4.0L suddenly locked in the left turn steering mode. I was in a parking lot and was making a turn on the aisle. After the turn I tried to straighten the wheels and the steering wheel was locked. The engine was running. I applied the brakes and avoided hitting the oncoming car (the…
My 2002 aurora 4.0L suddenly locked in the left turn steering mode. I was in a parking lot and was making a turn on the aisle. After the turn I tried to straighten the wheels and the steering wheel was locked. The engine was running. I applied the brakes and avoided hitting the oncoming car (the other driver did the same). I was able to move into a parking spot and confirmed the power steering belt was turning the power steering pump and the pump reservoir was full. By working the steering wheel back and forth the steering resumed to the right, but not to the left. This IS scary. It happened the same way on my wife's 2008 enclave. Gm replaced lots of parts before it started steering again. IS this a gm issue? *Tr
- Structure · Structure › Body
I have a 2002 olds aurora that today has water standing in the back passenger floorboard for the tenth or twelfth time. this has happened so much that I have lost track of how many times I have had to take my car to the dealer to have it fixed. when it rains water leaks in from the front…
I have a 2002 olds aurora that today has water standing in the back passenger floorboard for the tenth or twelfth time. this has happened so much that I have lost track of how many times I have had to take my car to the dealer to have it fixed. when it rains water leaks in from the front passenger widow seal on the right side of the window about halfway down and then runs down to the molding at door opening at the floorboard. From there it then runs diagonally back toward the back passenger floorboard along the molding and pools up. like this morning, there has been many times that two inches of water IS present. I am concerned about mildew or additional problems that may be present or may show up as a result of this continual problem. the dealer doesn't seem to have a clue on how to fix this, originally they kept replacing the door seal on the back door. now for some time they have replaced the seal on the front door or front window. But the leak continues. I understand that there IS a tsb on this issue. the dealer tells me today that there have been several issues like mine in other aurora models. I don't understand why they do not know how to correct the problem. *Tr
- Electrical system · Exterior lighting › Headlights
I notice when I am driving that the head lights will flicker every once in awhile. I also had the dash lights go out on me in the middle of the night, this would be the second time this part had been fixed. A few months later the heating component went out. I have had nothing but trouble with this vehicle since I bought it. This vehicle needs to be recalled or stated under the lemon law. *tr
- Fuel system, gasoline › Storage › Tank assembly
The vehicle would not start properly. So I took my aurora in to have it serviced and found out it was the fuel tank pressure sensor, which then I was told this defective part could have caused a fire. This sounds like a very unsafe part and I looked the part up and found out that it had been…
The vehicle would not start properly. So I took my aurora in to have it serviced and found out it was the fuel tank pressure sensor, which then I was told this defective part could have caused a fire. This sounds like a very unsafe part and I looked the part up and found out that it had been recalled at one point, just not on the my make of vehicle. Something needs to be done about this before someone gets killed. *tr
- Wheels
Factory supplied wheels rust causing air loss. *tr
- Steering › Column
There IS a clung/noise coming from the steering column during turns at slow speeds. It can also be felt when the vehicle was not moving as turning the steering wheel. a request was sent to customer service at gm requesting assistance in paying for this repair. They refused to accept…
There IS a clung/noise coming from the steering column during turns at slow speeds. It can also be felt when the vehicle was not moving as turning the steering wheel. a request was sent to customer service at gm requesting assistance in paying for this repair. They refused to accept responsibility for any payment since the vehicle was out of warranty even though there had been several technical service bulletins (tsb) issued based on customers problems. A payment of at least 50% of the cost of repairs should have been tendered by gm. *ak
- Fuel system, gasoline › Storage › Tank assembly
I have a 2002 oldsmobile aurora with a V6 engine that has the same system as the V8. The fuel tank pressure sensors are unusually susceptible to malfunctions. *Jb
- Steering › Gear box › Shaft sector
Dt*: the contact stated that every 1500 miles, the steering wheel made a popping and cracking noise. the vehicle was taken to a service dealer, where the steering sector shaft was lubricated, however the dealer was unable to determine the cause of the problem. the repair worked intermittently, but then had to be redone later.
- Visibility › Power window devices and controls
The right rear window opened by itself while driving and will not go back up. The dealer replaced defective window regulator. About a month later the same thing happened to left rear window. I paid to have the dealer change that window regulator also. This was very distracting while driving. *jb
- Fuel system, other › Delivery › Fuel pump
Dt: the contact stated that the fuel pump failed. She had not taken the vehicle to any dealer or mechanic to have it inspected for the failure. No repairs were done to the vehicle for the fuel pump problem.*ak
- Electrical system › Alternator/generator/regulator
1. Driving to work in the morning with the headlights on 2. Alternator amps charging from 13.2 - 15.7 amps, headlights and instrument lights will flicker when this IS happening. 3. Replaced generator, 1 10464442 w-gen rem part number 10464442 this was done on may 9, 2003. service manager…
1. Driving to work in the morning with the headlights on 2. Alternator amps charging from 13.2 - 15.7 amps, headlights and instrument lights will flicker when this IS happening. 3. Replaced generator, 1 10464442 w-gen rem part number 10464442 this was done on may 9, 2003. service manager said it was because of an air pump for the anti polution system on the aurora with V6 engines, that draws alot of amps and that the generator could not compensate fast enough.*ak in february of this year the same thing happened. I again had the generator replaced etc..the service manager reported to me that the headlights would not go totally out...!!! And that the only way to make sure that it didn't happen again was to disconnect the pump but that the check engine light would go on!! I opted to not do this. I think this IS a dangerous situation and I ask you to look into this.
- Exterior lighting › Headlights · Power train › Automatic transmission · Steering › Rack and pinion · Suspension › Front › Macpherson strut
Clunking noise in front end/undercarraige, on turns or bumps, can be felt in steering, since 15000 miles (noticed sometime after imploded gas tank replacement). four dealers worked on at least 10 times - replaced steering gear, lubed intermediate shaft, replaced strut bearings, replaced…
Clunking noise in front end/undercarraige, on turns or bumps, can be felt in steering, since 15000 miles (noticed sometime after imploded gas tank replacement). four dealers worked on at least 10 times - replaced steering gear, lubed intermediate shaft, replaced strut bearings, replaced intermediate shaft, replaced rear shock - still clunks over bumps and steering grinding noise IS back since intermediate shaft replacement. after steering gear replacement at 26750, severe vibration was noticed; took four attemts (3 dealers) to make acceptable finally at 36137. headlamps flicker intermittently, generator replaced at 30311, 4 dealers say IS normal. fuel filler door still sticks intermittently, at least 3 repair attempts. car does not feel safe with front end/steering/underbody clunking - feels like some component(s) IS defective or prematurely worn out - each dealer made repair attempt, then when unsuccessful said vehicle was normal. One dealer never roadtested vehicle. last dealer mechanic said needed rack, service manager said vehicle was normal. 43000 miles now - gm area service manager refuses to do any further repairs.*ak
- Engine and engine cooling
Beginning in may 2003 we have had our 2002 oldsmobile aurora stall eight different times. It always stall after being driven on interstate highways. It stalled most often while leaving exit ramps and making left turns onto surface streets. Once it stalled at a toll booth. The local dealer changed…
Beginning in may 2003 we have had our 2002 oldsmobile aurora stall eight different times. It always stall after being driven on interstate highways. It stalled most often while leaving exit ramps and making left turns onto surface streets. Once it stalled at a toll booth. The local dealer changed parts in may 2003 and february 2004. After the last two incidents in may 2004, they have not been able to identify the cause, but are still trying. We have not had an accident yet, but with the car stalling as we cross busy highways, we could have been hit broadside at least two times. *la
- Electrical system · Suspension · Unknown or other · Visibility › Windshield
I have had my 2002 aurora for 2 years and have had to take it to the dealer almost a dozen times for various reasons. None of them have been about the engine. This car has been a problem from the very first day I picked it up at the dealer. It had a defective paint job and they had to repaint the…
I have had my 2002 aurora for 2 years and have had to take it to the dealer almost a dozen times for various reasons. None of them have been about the engine. This car has been a problem from the very first day I picked it up at the dealer. It had a defective paint job and they had to repaint the car. Replaced the windshield twice because it was defective. The most annoying thing IS a loud snapping noise from the front right side of the car which they cannot fix. I had the car in for repair for this at least 6 times. There IS a clicking noise (like a loud clock) coming from under the center of the dash. There IS a squealing noise from the front right of the car when you first accelerate from a stand still. To date, nothing can be done to fix the car. The headlights flicker constantly. Most of the time the dealer said they cannot re-create the noises. *jb
- Exterior lighting › Headlights
Headlights flicker in cold weather about once every 10 seconds. multiple generators have been installed on the vehicle which have not fixed this problem. I have heard that this problem IS very wide spread on this vehicle type. aurora 3.5l.*ak
- Tires › Pressure monitoring and regulating systems
While traveling on the highway without prior warning. the tire pressure light appeared on the dashboard. *ak
- Tires › Tread/belt
While traveling about 70mph and without prior warning consumer heard a loud noise from the rear, the right rear tire tread separated from the vehicle. please fill in additional information on the tire. dealer IS aware of the problem.*ak
- Electrical system › Wiring › Front underhood
Damaged wiring harness. vehicle was involved in an accident and the wiring harness that runs across the front of the vehicle was damaged. vehicle was not repaired due to lack of parts. *Tt *nlm
- Suspension
This vehicle was a demo and had 7376 mile on it at time of purchase but sold as new. I've had a bad vibration in the front end since I have purchased it and the dealer has made two attempts to repair it but its still not fixed. The headlights will flicker occasionally while driving but this IS a…
This vehicle was a demo and had 7376 mile on it at time of purchase but sold as new. I've had a bad vibration in the front end since I have purchased it and the dealer has made two attempts to repair it but its still not fixed. The headlights will flicker occasionally while driving but this IS a new problem and the dealer has not made any repair attempts as of yet. The grinding in the steering wheel IS also new and started when we picked the car up on 10-29-2002 from a repair attempt on the vibration. dt
- Suspension
Severe vibration in steering/body/suspension from 50 to 70 mph; most severe 60 to 70 mph. Tires re-balanced twice and problem continues...felt on smooth and level pavement...creates instability when driving over small bumps in pavement. most severe at 64-66 mph. mr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232156This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10230605This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
Every Oldsmobile Aurora model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.