2002 Oldsmobile Intrigue
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Oldsmobile › Intrigue › 2002
These records cover every 2002 Oldsmobile Intrigue. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2002 Oldsmobile Intrigue. Newest first.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Dorman IS recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Risk and remedy
Risk
A broken steering knuckle could result in loss of steering control and a possible crash without warning.
Remedy
Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
Dorman products IS recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's "oe solutions" brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the "napa" brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement…
Risk and remedy
Risk
If the weld fails, loss of steering could result, possibly resulting in a vehicle crash.
Remedy
Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492.
Owner complaints
64 complaints4 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Electrical system › Body control module/bcm
The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally…
The contact owns a 2002 Oldsmobile Intrigue. The contact stated that the vehicle failed to start as intended. The contact turned the key to the on position; however, the vehicle failed to start immediately. The contact stated that the vehicle started after several attempts; however, occasionally the vehicle took one or two days to start. The contact stated that several independent mobile mechanics had stopped by the residence to inspect the vehicle and it was confirmed that the body control module had failed and needed to be replaced. The vehicle was not replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The failure mileage was approximately 55,000.
- Electrical system
Parked car at work, sat for 7 hours, would not start at end of shift. Acted like dead battery but with no click. Jump started, while driving noticed the following not working: speedometer, odometer, trip mileage, fuel gage, dash lights, tachometer, other warning lights lit up. Parked at home, shut…
Parked car at work, sat for 7 hours, would not start at end of shift. Acted like dead battery but with no click. Jump started, while driving noticed the following not working: speedometer, odometer, trip mileage, fuel gage, dash lights, tachometer, other warning lights lit up. Parked at home, shut engine down, restarted, all areas functioning properly. Left over night, next morning same problems with exception dash lights came on. all lights dim when ignition IS engaged.
- Electrical system · Exterior lighting
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that the vehicle experienced a complete loss of power and the odometer failed to display the mileage of the vehicle. The contact also stated that the exterior tail lamp failed to illuminate. The vehicle was taken to cable dahmer…
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that the vehicle experienced a complete loss of power and the odometer failed to display the mileage of the vehicle. The contact also stated that the exterior tail lamp failed to illuminate. The vehicle was taken to cable dahmer buick GMC of independence (3107 s noland rd, independence, mo) where it was repaired per nhtsa campaign number: 14v400000 (electrical system); however, the failure recurred. The dealer did not diagnose the failure. The manufacturer was notified and did not assist since the recall repair was already performed. The failure mileage was not provided.
- Electrical system · Exterior lighting
I have a 02 olds intrigue and it has a flickering in intensity issue with the headlights. this IS a driving distraction not just for me but anyone in front of me ...as they may feel brighted or it may distract them and they may vere away from me. I have had people slow down when directly in front…
I have a 02 olds intrigue and it has a flickering in intensity issue with the headlights. this IS a driving distraction not just for me but anyone in front of me ...as they may feel brighted or it may distract them and they may vere away from me. I have had people slow down when directly in front of me because they thought I was signaling them with my lights, also god forbid a cop ever see my car doing this here in mo they may think I'm warning others of a cop in the area. I've read up on this and gm says its normal operation but yet many of us owners are having the same issues. They put out different altenators but the only one I've read abt success with cost upwards of $400+ dollars. This IS a defective altenator issue that drops out for a few seconds and thats what causes the pulsing of lights. If I wanted to be in a dance hall I would go, my vision IS already compromised and this IS a serious distraction.
- Seats
Seat heater burned through the seat and melted my coat.
- Electrical system · Power train · Service brakes
TL* the contact owns a 2002 oldsmobile intrigue. While driving approximately 10 mph, the vehicle did not kick into first gear until after driving approximately three blocks. The contact also stated that the security system lock. Additionally, the brakes jerked and failed to stop the vehicle right…
TL* the contact owns a 2002 oldsmobile intrigue. While driving approximately 10 mph, the vehicle did not kick into first gear until after driving approximately three blocks. The contact also stated that the security system lock. Additionally, the brakes jerked and failed to stop the vehicle right away. The ABS indicator illuminated and disappeared. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The mechanic showed the contact how to temporarily lock the security system from the trunk until the ignition switch was replaced. The failures recurred several times. The mechanic was unable to diagnose the brake failure. The manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 136,000.
- Air bags · Electrical system
TL* the contact owned a 2002 oldsmobile intrigue. While driving 20 mph, the vehicle stalled in the middle of traffic and the steering wheel seized. As a result, a tractor trailer crashed into the passenger side door of the contact's vehicle. The vehicle spun around numerous times onto the other…
TL* the contact owned a 2002 oldsmobile intrigue. While driving 20 mph, the vehicle stalled in the middle of traffic and the steering wheel seized. As a result, a tractor trailer crashed into the passenger side door of the contact's vehicle. The vehicle spun around numerous times onto the other side of the road and crashed into a guardrail. The air bags failed to deploy. The contact sustained injuries to the head and right shoulder that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was destroyed. The vin was included in nhtsa campaign number: 14v400000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000. The vin was not included. *tr
- Engine
Owner noticed car was going threw oil. At first no leak was found and owner thought the vehicle was burning it internally. Brought car in for a diagnosis for another issue that was occurring at the time and noticed that there was smoke coming from the rear manifold. Took a look and it turns out…
Owner noticed car was going threw oil. At first no leak was found and owner thought the vehicle was burning it internally. Brought car in for a diagnosis for another issue that was occurring at the time and noticed that there was smoke coming from the rear manifold. Took a look and it turns out valve covers are leaking. Car was switched from conventional oil to synthetics which had made it more noticeable. Earlier oldsmobile intrigue models have a recall for the same issue but not with the 2002 models. The recall number IS 09v116000. Vehicle has had no loss in performance.
- Electrical system
2002 oldsmobile intrigue. consumer seeks reimbursement for ignition switch recall notice repairs. *smd the vehicle would not start the brake and security lights were on. *Jb
- Electrical system
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that the vehicle failed to start and the security warning light illuminated. The vehicle was taken to a dealer where it was unable to be diagnosed. The failure recurred and the vehicle was eventually repaired by a local mechanic. The manufacturer was made aware of the failure. The failure mileage was 60,000.
- Electrical system › Alternator/generator/regulator
TL* the contact owns a 2002 oldsmobile intrigue. While driving at any speed, the alternator emitted a loud noise and no warning indicators illuminated. The vehicle was taken to an independent mechanic. The technician confirmed that the alternator was malfunctioning and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 119,000.
- Fuel/propulsion system · Service brakes · Steering
With no reason the engine will cut off, leaving me with no power to steer or move. Have been to numerous repair shops and they can not find the cause. I think it IS the electrical switch that needs to be replaced. the cost IS approximately $ 500.00. will general motors pay for this? Should this not be on the recall list? this IS highly dangerous as someone could hit me when it stalls.
- Exterior lighting
The turn signal lamp and socket had to replace 3 times on passengers side and once on drivers side. The socket over heats and melts so the turn signal does not work and the light on the dash board flashes fast .it IS a on going problem .i replaced the socket pig tails at 45.00 each. *tr
- Electrical system › Ignition › Switch
TL* the contact owns a 2002 oldsmobile intrigue. While driving approximately 15 mph, the engine stalled and all the warning indicators on the instrument panel illuminated. The failure occurred four times. The dealer stated that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 199,000.
- Air bags · Engine
TL* the contact owns a 2002 oldsmobile intrigue. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. As a result, the driver lost control of the vehicle and crashed into the guard rail. the air bags failed to deploy. a police report was filed of the…
TL* the contact owns a 2002 oldsmobile intrigue. the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. As a result, the driver lost control of the vehicle and crashed into the guard rail. the air bags failed to deploy. a police report was filed of the incident and no injuries were reported. The vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 163,000.
- Engine
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated while driving approximately 15 mph, the engine stalled without warning. The contact mentioned that the vehicle restarted shortly after. The failure recurred multiple times. The vehicle was taken to an independent mechanic for…
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated while driving approximately 15 mph, the engine stalled without warning. The contact mentioned that the vehicle restarted shortly after. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnosis. The technician was unable to locate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
- Electrical system
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that while driving at an unknown speed, the vehicle stalled on numerous occasions without warning. the vehicle was towed dealer who has replaced the coil pack, electrical ground and spark plugs. However, the failure continued to…
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that while driving at an unknown speed, the vehicle stalled on numerous occasions without warning. the vehicle was towed dealer who has replaced the coil pack, electrical ground and spark plugs. However, the failure continued to occur. the vehicle was taken to several different dealers who could not remedy the failure. the manufacturer was notified of the defect. the failure mileage was 81,000.
- Electrical system
TL* the contact owns a 2002 oldsmobile intrigue. While driving approximately 60 mph, the contact noticed that the vehicle was not performing normally. While the contact was pulling the vehicle over to the side of the road, it stalled and would not restart. The failure occurred twenty times. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The approximate failure mileage was 80,000.
- Electrical system
TL* the contact owns a 2002 oldsmobile intrigue. While driving 30 mph, the vehicle stalled. The vehicle was not diagnosed or repaired. The contact was upset that he never received a recall notice, although the vin was included in nhtsa campaign number: 14v400000 (electrical system: ignition…
TL* the contact owns a 2002 oldsmobile intrigue. While driving 30 mph, the vehicle stalled. The vehicle was not diagnosed or repaired. The contact was upset that he never received a recall notice, although the vin was included in nhtsa campaign number: 14v400000 (electrical system: ignition switch). The contact stated that the part needed to repair the vehicle was not available. The manufacturer was not notified. The failure mileage was 40,000.
- Engine · Service brakes · Steering
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that while driving at various speeds, the engine stalled without warning. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic for diagnosis where the failure was unable to be duplicated. The…
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that while driving at various speeds, the engine stalled without warning. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic for diagnosis where the failure was unable to be duplicated. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. updated 09/23/14*lj the consumer stated when the failure occurs the engine, power steering, and power brakes all fail as well. The failure would occurs sporadically, sometimes 3 times a day. updated 2/23/2015 *js
- Engine · Steering
Engine cuts off, no ability to steer or control. have to turn of key and restart have taken to several auto repair places and they can not find anything to fix. this happen when driving, also when stopped at red light, and it IS dangerous to drive, not knowing when it will cut off. *tr
- Electrical system
Vehicle was parked for approximately 10 hours. placed key in the ignition, all the dash lights illuminated however, vehicle would not start. tried to start the car for approximately 15 minutes, after waiting a bit longer turned on ac fan, turned the key and vehicle started. drove car to…
Vehicle was parked for approximately 10 hours. placed key in the ignition, all the dash lights illuminated however, vehicle would not start. tried to start the car for approximately 15 minutes, after waiting a bit longer turned on ac fan, turned the key and vehicle started. drove car to technician who was unable to duplicate the problem after seven days. technician found a security error code in the computer, which he cleared out. technician returned vehicle without repairs. *tr
- Electrical system · Exterior lighting
Intermittent problem of dash cluster lights, steering wheel control lights,gear selector lights,climate control lights going completely out or in operative. Turning headlamp switch to on position vs. Automatic setting makes no change in problem. Intermittent nature IS also tied to display in radio flashing bright a few times and then all affected lights going out. *tr
- Electrical system
TL* the contact owns a 2002 oldsmobile intrigue. The contact stated that the vehicle failed to start and the security warning light illuminated. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was not available.
- Electrical system
2002 GL oldsmobile intrigue. consumer writes in regards to ignition switch problems. *smd the consumer stated the ignition key became stuck in the ignition and would not turn over. The vehicle was towed to the dealer, where the ignition was replaced. Also, there was noise coming from the front of the vehicle. It was determined the stabilizer links and tie rods needed to be adjusted. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248778Unintended Ignition Key Rotation
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245891Unintended Ignition Key Rotation
- 10245890Unintended Ignition Key Rotation
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
Every Oldsmobile Intrigue model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.