2014 Peterbilt 337
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Peterbilt › 337 › 2014
These records cover every 2014 Peterbilt 337. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2014 Peterbilt 337. Newest first.
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power…
Risk and remedy
Risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Rush Truck Centers of Texas, LP (Rush), doing business as Custom Vehicle Solutions, is recalling certain modified 2011-2016 Peterbilt 337 trucks manufactured March 26, 2010, to March 9, 2015, modified 2013-2015 Peterbilt 348 trucks manufactured May 14, 2012, to March 25, 2014, and modified 2014 Peterbilt 382 trucks manufactured on November 1, 2013. The…
Risk and remedy
Risk
If the seat belt anchor pulls away, the seat occupant may not be properly secured in the event of a crash, increasing the risk of occupant injury.
Remedy
Rush will notify owners, and dealers will repair the vehicles free of charge. The recall began on, July 16, 2015. Owners may contact Rush customer service at 1-713-766-3007.
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase…
Risk and remedy
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but…
Risk and remedy
Risk
Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
Remedy
PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and…
Risk and remedy
Risk
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.
PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition…
Risk and remedy
Risk
Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.
Remedy
PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Service brakes · Service brakes, air › Supply › Hoses, lines/piping, and fittings
Subject: discrepant tractor to trailer air hoses manufacture by phillip industries. discrepancy: phillip industries air hoses assembled with non-permanently end fittings for emergency and service do not have a proper connection. roadside inspections conducted at the port of entry at…
Subject: discrepant tractor to trailer air hoses manufacture by phillip industries. discrepancy: phillip industries air hoses assembled with non-permanently end fittings for emergency and service do not have a proper connection. roadside inspections conducted at the port of entry at brownsville, texas and matamoros, tamaulipas, mexico has revealed that cmv equipped with air supply hoses identified by manufacture name phillip industries reference part number 11-312 are discrepant. The end fittings used to assemble the glad hand side and the permanent connection at the tractor protection valve have revealed that the brass fitting are improperly joined by sliding the hose end over brass end piece. the fmvss 571-106 (S7.1) calls for construction of each air brake hose assembly to be equipped with permanently attached brake hose end fittings or reusable brake hose end fittings. Plus the north american standard out-service criteria handbook reference under section for brake hose/tubing states that; improperly joined such as a splice made by sliding the hose ends over a piece of tubing and clamping the hose to the tube. (393.45(A) IS out of service condition. note: photos available upon request. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused…
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused on 2010-2020 DTNA Freightliner Cascadia, M2 and WST; Volvo VN, VAH and VHD and PACCAR 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns. The inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. ODI analyzed data provided by TRW, DTNA, Volvo, and PACCAR in response to individual information request letters.ODI found that most failures occurred within the first two years and/or 50,000 miles of service. The claim rate decreased with time and miles in service and remained less than 0.5%. ODI normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, TRW improved a seal in the steering gear in December 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010926Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
- 10219235The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10186168SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10177019Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10174764Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
- 10174762Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10172036Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
- 10169787Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10165583Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
- 10164375Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10128643Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
- 10056314Peterbilt: see document search button for owner letter. Certain trucks, at time of assembly, may not have a properly seated upper reverse idler feed tube (oil supply line), resulting in bearings having reduced oil pressure.
- 10056025Peterbilt: the malfunction indicator lamp (mil) illuminates due to an engine control unit (ecu) software issue, rear nox sensor, operating correctly.
Every Peterbilt 337 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.