2014 Peterbilt 389K

Recalls

1 recall names the 2014 Peterbilt 389K. Newest first.

• Electrical system › Ignition › Switch

  May 28, 2013NHTSA 13V2220001,773 vehicles

  PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition…

  Risk and remedy

  Risk

  Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.

  Remedy

  PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.

  Full recall details →

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010926Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
• 10227181Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
• 1022716734-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
• 10219235The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
• 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
• 10186168SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
• 10179370Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to rub directly on the steel frame brackets. This could result in cracked battery box mounting angles. Resolution is to add the reinforcement bracket(s) to affected vehicles.
• 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
• 10177019Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
• 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
• 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
• 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
• 10172036Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
• 10169787Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
• 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
• 10165583Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
• 10164375Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
• 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
• 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
• 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
• 10143649Information - Recommended Practices for Updating ESA Software
• 10128643Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
• 10056314Peterbilt: see document search button for owner letter. Certain trucks, at time of assembly, may not have a properly seated upper reverse idler feed tube (oil supply line), resulting in bearings having reduced oil pressure.
• 10056025Peterbilt: the malfunction indicator lamp (mil) illuminates due to an engine control unit (ecu) software issue, rear nox sensor, operating correctly.

Every Peterbilt 389K model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.