Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to…
Risk and remedy
Risk
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
10248700Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 2022 Detroit engines. The updated software includes improvements for three fault codes.
10210778The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
Every Pierce Commercial model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.