Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk and remedy
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Risk and remedy
Risk
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
10197450Field Update Notice #74B253 Hercules CAFS Hydraulic Hose. Pierce has ddetermined some vehicles built with the Hercules CAFS m;ay have had an incorrect hydraulic hose installed.
10197428Field Update Notice #74B258 Accelerator Pedal - Pierce Manufacturing has determined that a defect which relates to motor vehicle safety exists in certain Quantum custom fire apparatus models manufactured between 2008 and 2011 equipped with accelerator pedals produced by Williams Controls. This campaign is now visible on NHTSA'S website.
10197427Field Update Notice #74B256 Dash CF PUC Pump Dipstick - Pierce has determined some Dash CF models have the incorrect length dipstick installed on the PUC pump.
10110800Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.
Every Pierce Dash model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.