Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Risk and remedy
Risk
A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Remedy
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
Risk and remedy
Risk
A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
Remedy
Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk and remedy
Risk
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B321.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
11008381Provide alternate solution if door linkage rods (between inner door handle) and the door latch release from the rod lock. This alternate solution is a cable operated system and may require higher than normal pull force to unlatch the door from the inside.
11001524The U17F0 code only appears in DAVIE 4 after the engine has run after a software update. It does not activate a check engine light or cause any change to the engine performance. A Pierce module update is available that will ensure that this code will no longer appear.
10252306Replacement step options for discontinued power steps on Impel/Velocity chassis.
10248700Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 2022 Detroit engines. The updated software includes improvements for three fault codes.
10240750Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
10237497Replacement step options for discontinued power steps on Impel/Velocity chassis.
10235252Replacement step options for discontinued power steps on Impel/Velocity chassis.
10230841Addressing fault codes and upgrades to the MCC HVAC system.
10228799Replacement step options for discontinued power steps on Impel/Velocity chassis.
10226778Replacement step options for discontinued power steps on Impel/Velocity chassis.
10222209Electrical System Standardization Velocity, Impel, Enforcer Chassis.
Every Pierce Impel model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.