2009 Pierce Quantum
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Pierce Quantum. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
13 recalls name the 2009 Pierce Quantum. Newest first.
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk and remedy
Risk
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk and remedy
Risk
If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Risk and remedy
Risk
Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce Manufacturing (Pierce) is recalling certain model year 2008-2011 Quantum fire apparatus manufactured February 21, 2008, to April 25, 2011. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Risk and remedy
Risk
If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace the throttle pedal assemblies, free of charge. The recall began on December 23, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B258.
Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
Risk and remedy
Risk
If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
Risk and remedy
Risk
The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Pierce manufacturing (pierce) IS recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. under certain road and…
Risk and remedy
Risk
If the driver IS slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Pierce IS working with meritor wabco and will replace the control module free of charge. the safety recall began on december 16, 2011. owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. the meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic…
Risk and remedy
Risk
If this interference occurs, braking performance may be reduced without warning and a crash may occur.
Remedy
Dealers will install new automatic tire chain brackets. the new brackets provide additional clearance for the full actuation of the disc brake calipers. this service will be performed free of charge. the safety recall began in july 2010. owners may contact pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2009 through 2010 arrow xt, quantum, and velocity emergency vehicles manufactured from august 11, 2009, through may 20, 2010. the rear brake slack adjusters may interfere with the automatic tire chain brackets. the interference occurs at near full stroke of the slack adjusters. due to the varying automatic slack…
Risk and remedy
Risk
If this interference occurs, the brake capability may be compromised and a crash may occur without warning.
Remedy
Dealers will install a new automatic tire chain bracket free of charge. the safety recall IS expected to begin during july 2010. owner may contact pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. the engine may shut down unexpectedly when a diesel particulate filter over temperature condition IS detected.
Risk and remedy
Risk
Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Remedy
Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. please see daimler trucks' defect report 10e-005. the safety recall began on may 28, 2010. owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. the vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment…
Risk and remedy
Risk
This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
Remedy
Pierce IS working with cummins to repair the engines. cummins IS conducting this campaign and will provide the remedy free of charge. please see cummins recall campaign 09e-046. the safety recall IS expected to begin during october 2009. owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.
Pierce IS recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. the sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
Risk and remedy
Risk
Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
Remedy
Pierce will notify owners and the vehicles will be repaired free of charge. the safety recall began on august 31, 2009. owners may contact pierce toll-free at 1-888-974-3723.
Pierce IS recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. if developed…
Risk and remedy
Risk
With a broken sas driving tab, the electronic stability control (esc) will not function properly, which could possibly result in a vehicle crash.
Remedy
Pierce will notify owners and the vehicles will be repaired free of charge. the safety recall began on july 2, 2009. owners may contact pierce at 1-920-832-3000.
Owner complaints
1 complaints
Latest complaints
- Structure › Body
When the right front cab door was opened the pneumatic operated access steps did not lower. had a person not been standing outside the truck and stopped the occupant from exiting the truck he would have fallen to the ground. this happened to our 2005 pierce quantum in september of 2017 and a…
When the right front cab door was opened the pneumatic operated access steps did not lower. had a person not been standing outside the truck and stopped the occupant from exiting the truck he would have fallen to the ground. this happened to our 2005 pierce quantum in september of 2017 and a injury did accrue. this unsafe condition IS caused by the step actuating rod bending and getting stuck in the "steps up position".
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011818This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
- 11011817Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
- 11008386All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 20170. The light will be returned to the purchaser prepaid.
- 10197419Recall - Notice: 14V-660-Tak-4 Lower Control Arm Vehicle Safety Recall dealer nofication-Important. Pierce Manugacturing has determined that a defect which relates to motor vehicle safety exists in certain Impel, Quantum, Velocity, and Arrow XT custom fire apparatus models manufactured between 2009 and 2013 equipped with TAK-4 indekpendent susfpensions.
- 10029185Pierce mfgr: a change in the manufacturing process of certain cab door latches may have affected proper performance of the latching mechanism. Model years unknown.
Every Pierce Quantum model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.