2018 Pleasure Way Plateau
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Pleasure Way › Plateau › 2018
These records cover every 2018 Pleasure Way Plateau. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2018 Pleasure Way Plateau. Newest first.
Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Risk and remedy
Risk
If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Remedy
Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Equipment › Recreational vehicle/trailer · Unknown or other
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
This vehicle IS an rv built on 2017 mercedes sprinter chassis mxca76. This IS the second time this has happened to me. while traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5…
This vehicle IS an rv built on 2017 mercedes sprinter chassis mxca76. This IS the second time this has happened to me. while traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warning to take vehicle to workshop. warnings were- blind spot assist not working, ABS not working, tire slip picture??, esp not working, cruise control not working. Pulled into closest exit and called closest mercedes dealership. I was told this was a common problem with sprinters, and it was likely a wheel speed sensor. They had the parts, and could do it same day. milage was 28964, and mercedes dealership confirmed a failed right rear wheel speed sensor, which they replaced under 5 year emissions warranty. the impact of the sudden speed increase, all the alarms at once, and driving at highway speeds was frightening, but since it was the second time, I wasn't as worried. please note that this issue IS appearing on many rv owner sites where rv's are built on a mercedes sprinter chassis. while investigating, please pay attention to this, as this IS a mercedes sprinter issue.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
This vehicle IS an rv built on 2017 mercedes sprinter chassis mxca76. While traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5 separate warning lights on dash appeared, with…
This vehicle IS an rv built on 2017 mercedes sprinter chassis mxca76. While traveling at highway speed with cruise control on, speed increased dramatically from setpoint, up to 80mph when set to 65. Turned off cruise control, and short time later 5 separate warning lights on dash appeared, with warning to take vehicle to workshop. warnings were- blind spot assist not working, ABS not working, tire slip picture??, esp not working, cruise control not working. Pulled into closest exit and called closest mercedes dealership. I was told this was a common problem with sprinters, and it was likely a wheel speed sensor. They were fully booked with repairs and couldn't take us until following day. I was within 200 miles of home, with a clear day, so I chose to get my family home and drive without the safety features, then take my rig to my local dealership. later I learned the sensor was also part of the emissions control system. milage was 27788, and mercedes dealership confirmed a failed front left wheel sensor, which they replaced under 5 year emissions warranty. the impact of the sudden speed increase, all the alarms at once, and driving at highway speeds was frightening, but luckily I don't panic easily. please note that this issue IS appearing on many rv owner sites where rv's are built on a mercedes sprinter chassis. while investigating, please pay attention to this, as this IS a mercedes sprinter issue.
- Equipment › Recreational vehicle/trailer
Fiamma F65 #06693c13r awning on our camper van 1. This awning extended out 12' while driving and was able to pull over safety. 2. This awning released and extended without warning while parked. the awning was 'repaired in april after the first incident. Then occurred again in september. there are many other online reports of this happening. Some while driving. *js
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007612Technical service bulletin pertaining to the procedure to replace the charge line key.
- 10214303Dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.
- 10214302Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
- 10214301Technical service bulletin pertaining to the procedure to replace the power sofa cable.
- 10214291Technical service bulletin pertaining to the procedures to address a squeak at the kitchen galley.
- 10214290Technical service bulletin pertaining to the procedure to change the instance setting on the Go Power! solar controller.
- 10214283Technical service bulletin pertaining to the procedure to adjust a Carefree awning.
- 10214282Technical service bulletin pertaining to the procedure to reset the DCM3 module.
- 10214280Technical service bulletin pertaining to the instructions to replace the Spyder DCM module.
- 10184618Dealer service communication pertaining to replacing a solenoid valve and regulator on an lp tank
- 10184613Dealer service communication pertaining to the replacement of a faulty propane regulator
- 10183879Dealer service communication pertaining to a malfunctioning fiamma awning
- 10183871Dealer service communication pertaining to replacing a solenoid valve on an lp tank
- 10183746Dealer service communication pertaining to rewiring a breaker panel
- 10179988General consumer information pertaining to re-tensioning an mcd shade
- 10179979Manufacturer supplier notification pertaining to a malfunctioning fiamma awning
- 10178761Dealer service communication pertaining to a malfunctioning fiamma awning
- 10177794Manufacturer supplier notification pertaining to troubleshooting and replacing faulty xantrex inverters
- 10173903General consumer information pertaining to re-tensioning an mcd shade
- 10172875Dealer service communication pertaining to a malfunctioning fiamma awning
- 10171716Dealer service communication pertaining to a malfunctioning fiamma awning
- 10170753Dealer service communication pertaining to reconnecting a touch pad to a monitor panel
- 10169554Dealer service communication pertaining to a malfunctioning fiamma awning
- 10169553Dealer service communication pertaining to repairing a fibrelass panel
- 10169552General consumer information pertaining to re-tensioning an mcd shade
- 10168551General consumer information pertaining to re-tensioning an mcd shade
- 10166416Manufacturer supplier notification pertaining to a malfunctioning fiamma awning
- 10153819Dealer service communication pertaining to repairing a running board
- 10153815General consumer information pertaining to an owner's manual
- 10153766General consumer information pertaining to a roof air conditioner
- 10153763Dealer service communication pertaining to locating and repairing a window leak
- 10153756Dealer service communication pertaining to repairing a fibrelass panel
- 10152690General consumer information pertaining to instructions for updating a becker navigation system
- 10152646Dealer service communication pertaining to trouble shooting an inoperable solar panel controller
- 10148833Dealer service communication pertaining to installing a window screen
- 10145807General consumer information pertaining to charging batteries and winterizing plumbing
- 10145805Dealer service communication pertaining to troubleshooting a malfunctioning solar panel contoller
- 10145800General consumer information pertaining to cleaning a water tank
- 10145796General consumer information pertaining to powering a refrigerator
- 10145790General consumer information pertaining to instructions for resetting a water heater
Every Pleasure Way Plateau model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.