2009 Pontiac Torrent
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Pontiac › Torrent › 2009
These records cover every 2009 Pontiac Torrent. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
17 complaints1 involved a crash3 injuries
What owners report most
Latest complaints
- Fuel system, gasoline
The contact owns a 2009 Pontiac Torrent. The contact stated that after parking the vehicle, the odor of fuel was present. Upon inspection, it was discovered that a crack was present on the top of the fuel tank causing fuel to leak onto the ground. The cause of the failure was not yet determined.…
The contact owns a 2009 Pontiac Torrent. The contact stated that after parking the vehicle, the odor of fuel was present. Upon inspection, it was discovered that a crack was present on the top of the fuel tank causing fuel to leak onto the ground. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 198,000.
- Steering
Steering gone out while driving times 3 with 2 replacements and now in shop for 3rd replacement. Nearly hit a lady. Time before, I nearly went over an embankment. Steering column has been entirely replaced twice. The electric steering motor has also been replaced 2 to 3 times as well. Numerous…
Steering gone out while driving times 3 with 2 replacements and now in shop for 3rd replacement. Nearly hit a lady. Time before, I nearly went over an embankment. Steering column has been entirely replaced twice. The electric steering motor has also been replaced 2 to 3 times as well. Numerous times have lost the ability to steer when in a curve but then later corrected itself and continued driving. ABS light is on most of the time and yes it has been looked at numerous times. Stabilitrac light is on and again, yes, this has been looked at numerous times. Traction control light is also on again. Seat belt sensor light is on and has been for a long time. Now, I really cannot afford repairs once again for something that needs a recall. I have read hundreds of other people also making these same reports in NHTSA comments. Please, people are going to get killed if not already. Now, I also see that these steering columns are being sent back to the manufacturer and the same defective modules are being replaced and then sent back out to replace another vehicles defective part while charging the customer full price yet again. A repairman stated to me that the defective part was being replaced with another defective part and was really useless repairs. Will you please buy this lemon back from me. It has nearly costed me and my families life numerous times plus others. Please recall these parts. Please make it possible for me to get a different vehicle. This started in less than a year from the purchase of the new vehicle when we had the first steering column replaced. Would you want your spouse or child driving these vehicles?
- Air bags
Service passenger air bag light comes on every time car IS started.also indicator light says passenger air bag IS off.there IS no working passenger side air bag at this time.it has been this way for over a year.
- Structure › Body
Drivers side airbag dash cover cracking.
- Air bags
Air bag warning light came on. took to the local gm dealer. they stated the "passenger presence module" was shorting out. dealer stated the airbags may not inflate with the problem. dealer stated the pontiac torrent had a recall on the 2006 thru 2008 torrent for the problem but not the 2009. dealer charged $798.33 to replace the module. this item should be recalled.
- Steering
TL* the contact owns a 2009 pontiac torrent. While attempting to make a right turn out of the driveway, the steering ability seized. Also, the stability control system warning indicator began flashing and a warning chime sounded. The contact continued driving approximately a half mile down the…
TL* the contact owns a 2009 pontiac torrent. While attempting to make a right turn out of the driveway, the steering ability seized. Also, the stability control system warning indicator began flashing and a warning chime sounded. The contact continued driving approximately a half mile down the road. The contact turned into a parking lot and noticed that the steering wheel was difficult to turn. The contact turned off the vehicle and waited approximately three hours. When the vehicle was restarted, the steering wheel seized again after two minutes. The vehicle was driven to pincher williams chevrolet/pontiac in london, kentucky where it was diagnosed that the stability control system failed. The replacement part was unavailable to perform the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 71,000.
- Electrical system · Electronic stability control (esc) · Power train
Unlocks and locks by itself the stazable track keeps coming on its like its not getting air intake when I'm driving it not shifting rite skps gears
- Steering
TL* the contact owns a 2009 pontiac torrent. While driving various speeds, the steering wheel experienced stiffness and shook when turning. Eventually, the steering wheel suddenly became locked and could not be turned. The vehicle was taken to the dealer where it was diagnosed that the power…
TL* the contact owns a 2009 pontiac torrent. While driving various speeds, the steering wheel experienced stiffness and shook when turning. Eventually, the steering wheel suddenly became locked and could not be turned. The vehicle was taken to the dealer where it was diagnosed that the power steering motor was faulty and needed to be replaced. The power steering motor was replaced and the vehicle operated normally. Approximately four years later, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated 01/11/2017*ct updated 7/6/18*jb
- Air bags · Electronic stability control (esc) · Traction control system
TL* the contact owns a 2009 pontiac torrent. While driving at an unknown speed, the air bag, stability control, and traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin was not available. The failure mileage was 119,000.
- Structure › Body › Hatchback/liftgate
TL* the contact owns a 2009 pontiac torrent. When opening the rear liftgate door, the door would not remain in the open position and would suddenly close independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
- Air bags · Fuel/propulsion system
TL* the contact owns a 2009 pontiac torrent. While driving 5 mph, another vehicle crashed into the driver side door of the contact's vehicle. The air bags failed to deploy. The driver sustained back injuries and the driver of the other vehicle sustained unknown injuries. A police report was filed…
TL* the contact owns a 2009 pontiac torrent. While driving 5 mph, another vehicle crashed into the driver side door of the contact's vehicle. The air bags failed to deploy. The driver sustained back injuries and the driver of the other vehicle sustained unknown injuries. A police report was filed and medical attention was received. The contact's vehicle was repaired. in addition, the contact smelled fuel inside the vehicle on numerous occasions while driving various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 30,000.
- Electrical system · Engine
TL* the contact owns a 2009 pontiac torrent. The contact stated that while parked, the stability control and the engine warning lights illuminated. The contact attempted to accelerate but the vehicle would not respond. The vehicle was towed to the dealer twice for diagnostic testing. The…
TL* the contact owns a 2009 pontiac torrent. The contact stated that while parked, the stability control and the engine warning lights illuminated. The contact attempted to accelerate but the vehicle would not respond. The vehicle was towed to the dealer twice for diagnostic testing. The technicians stated that the battery and wiring in the electrical system would have to be replaced. After the replacement of the battery and the wiring system, the failure persisted. The vehicle was not further repaired. The vin was not available. The approximate failure mileage was 56,000.
- Air bags
TL* the contact owns a 2009 pontiac torrent. The contact stated the air bag warning light illuminated. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the front passenger seat air bag sensor would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 63,000.
- Structure › Body
TL* the contact owns a 2009 pontiac torrent. the contact opened the rear liftgate and the lift gate abruptly released, striking the contact and causing a slight injury to the contact's head. The vehicle was taken to an authorized dealer where both liftgate support struts were replaced. The manufacturer was notified of the defect. The approximate failure mileage was 47,500.
- Tires › Pressure monitoring and regulating systems
First event low tire warning took to dealer, dealer stated it was a valve stem failure. Dealer replaced under warranty. Second event low tire pressure warning came on, wife tried to check tire pressure with hand held tire gauge stem broke off went flat suddenly, third event repeat of same tire…
First event low tire warning took to dealer, dealer stated it was a valve stem failure. Dealer replaced under warranty. Second event low tire pressure warning came on, wife tried to check tire pressure with hand held tire gauge stem broke off went flat suddenly, third event repeat of same tire valve stem snapped off while driving, and pulling a trailer. Dealer stated they could not put a standard valve stem on the car because the factory one IS considered a safety device. 35 years of driving and a piss poor safety device nearly gets me killed, vehicle IS a 2009 pontiac torrent with under 50,000 miles. Also persistent problem of loosing tire pressure. I've never had a car that required daily tire pressure checks typically a daily visual and once a week IS pressure test IS adequate, but not this lemon. *Tr
- Air bags › Frontal
I have a 2009 pontiac torrent AWD. The passenger side front seat air bag 98% of the time wont turn on for my wife. She weighs 124 pds and that should be more then enough to set it to an "on" position. This IS a safety hazard for her. I have had it to the dealer twice and they reset the system but I…
I have a 2009 pontiac torrent AWD. The passenger side front seat air bag 98% of the time wont turn on for my wife. She weighs 124 pds and that should be more then enough to set it to an "on" position. This IS a safety hazard for her. I have had it to the dealer twice and they reset the system but I still have the same problem. The dealer tried to get gm to tell them what was up as to settings and such but they couldn't get anywhere with them. I contacted gm and complained and some person from another country who you could just understand said the same old thing about the car. I know that earlier pontiac torrents had this same problem and a recall was done. I think gm still has a problem. Thanks *tr
- Vehicle speed control
Consumers 2009 pontiac torrent surges when decelerating when coming to a stop. *Ts they dealer was unable to duplicate the consumers concern. The consumer also noticed when the vehicle idled, the rpm's showed 1250 and the consumer stated he could not take his foot off the brake while stopped as the vehicle would possibly move forward. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249295This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
Every Pontiac Torrent model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.