2017 Porsche 718 Cayman
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › 718 Cayman › 2017
These records cover every 2017 Porsche 718 Cayman. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2017 Porsche 718 Cayman. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2019 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles and 2018-2019 718 Boxster GTS and 2018-2019 718 Cayman GTS vehicles. In the event of a crash, a crossmember may detach from the luggage compartment bracket, possibly causing a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of fire.
Remedy
Porsche will notify owners, and dealers will secure the crossmember with additional rivets, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA3.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016 911 GT3 RS and 911 R vehicles and 2017 911 Carrera, 911 Carrera Cabriolet, 911 Carrera 4, 911 Carrera 4S, 911 Carrera 4S Cabriolet, 911 Carrera S, 911 Carrera S Cabriolet, 911 Targa 4, 911 Targa 4S, 911 Turbo S, 911 Turbo S Cabriolet, 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S…
Risk and remedy
Risk
If the air bag inflator initiator fails to ignite, the passenger frontal air bag will not deploy, increasing the risk of injury in the event of a crash.
Remedy
Porsche will notify owners, and dealers will replace the affected air bags, free of charge. The recall began May 15, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH03.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 911 Carrera, 911 Carrera S, 911 Carrera 4, 911 Carrera 4S, 911 Targa 4, 911 Targa 4S + GTS, 911 Carrera Cabriolet, 911 Carrera S Cabriolet, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 718 Boxster, 718 Boxster S, 718 Cayman, and 718 Cayman S vehicles. The screws that fasten the fuel…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Porsche will notify owners, and dealers will install improved fastening screws, free of charge. The recall began March 27, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH01.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 718 Boxster, 718 Boxster S, 718 Cayman, 718 Cayman S, 911 Carrera, 911 Carrera S, 911 Carrera S Cabriolet, 911 Carrera 4S, 911 Turbo, 911 Turbo S, 911 Carrera 4S Cabriolet, and 911 Turbo Cabriolet vehicles. The seat mounted side air bag inflator initiator may fail to ignite…
Risk and remedy
Risk
If the air bag inflator initiator fails to ignite, the side air bag will not deploy, increasing the risk of injury in the event of a crash.
Remedy
Porsche will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began April 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG10.
Owner complaints
5 complaints2 injuries
What owners report most
Latest complaints
- Power train
The passenger side (right rear) inside CV joint grease boot clamp failed and leaked grease. I discovered it while switching out Winter to Summer tires. I have included pictures. In researching the defect I found that it is a common occurrence with the Porsche 718 Cayman and occurs with low mileage.…
The passenger side (right rear) inside CV joint grease boot clamp failed and leaked grease. I discovered it while switching out Winter to Summer tires. I have included pictures. In researching the defect I found that it is a common occurrence with the Porsche 718 Cayman and occurs with low mileage. I believe the clamp was defective or not installed correctly during the assembly process. If I didn’t catch the leak it could have resulted in a drive axle failure and breakdown on the road endangering myself or other vehicles. My car is not tracked and is used for pleasure driving. Because I caught the leak early the Porsche dealer was able to install a new clamp. I have included the repair invoice. There were no warning messages indicating the clamp failure. My car is maintained yearly by my dealer. In addition, during my research, I read that low mileage water pump failure is also a common occurrence with 718 Cayman’s.
- Seat belts
seat belt will not retracted back it stays completly loose.
- Seat belts · Seats
I have a Porsche 718 Cayman [XXX] I purchase this vehicle October 16, 2020 with only 1,500 miles on the odometer from Porsche of Tucson 4690 E 22nd St, Tucson, AZ 85711. Purchase Porsche extended platinum warranty for 96/100,000 miles. My passenger side 3- point seatbelt will not retract back…
I have a Porsche 718 Cayman [XXX] I purchase this vehicle October 16, 2020 with only 1,500 miles on the odometer from Porsche of Tucson 4690 E 22nd St, Tucson, AZ 85711. Purchase Porsche extended platinum warranty for 96/100,000 miles. My passenger side 3- point seatbelt will not retract back properly. This is definitely a safety issue for the passenger. I set up an appointment to have it fix with the Porsche of Tucson dealership. I was told that it would not be covered under the platinum warranty. The odometer mileage I have now on my Porsche 718 Cayman is 13,685. I believe it should be covered due to a safety issue and especially with low mileage on the Porsche 718 Cayman with passenger seat belt not retracting back it stays loose on the passenger when seat belt is on. As a driver I never sit in the passenger side and just recently notice the belt being twisted and not properly aligned when my passenger complaint about belt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Engine
I sustained serious burns to my calf from my the exhausts on my 2014 boxster s, and my 2017 cayman, on two occasions. Both cars suffer from the same dangerous design defect: an excessively protruding central exhaust pipe. the first injury was sustained on february 19, 2017, when I leaned…
I sustained serious burns to my calf from my the exhausts on my 2014 boxster s, and my 2017 cayman, on two occasions. Both cars suffer from the same dangerous design defect: an excessively protruding central exhaust pipe. the first injury was sustained on february 19, 2017, when I leaned against my 2014 boxster s, and the rear of my calf made direct contact with the protruding exhaust pipe. The second injury occurred on august 11, 2018, when I placed a suitcase in the trunk of my 2017 718 cayman, and the front of my calf touched the exhaust. the 718/boxster s exhausts are unreasonably dangerous as it IS extremely easy, even when being very careful, to inadvertently make contact with the hot pipes. although there are purported 'warnings' in the owners' manuals, they are insufficient and flat-out absurd, as they cannot be adhered to if one uses the trunk. I am asking the nhtsa to investigate this patently dangerous design defect.
- Exterior lighting · Seat belts · Visibility/wiper
Both headlights get foggy condensation driver side seat belt retractor lose and making rattling noise windshield wiper has poor contact with front windshield. Poor visibility on rainy day
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011676Manufacturers certificate for approved wheels and tires on the 982.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011657Technical information for a Complaint - Check Engine Error Message in Conjunction with Loss of Power or a Creaking Noise after Switching off the Engine. Includes MY17-21 Cayman, Cayman , Cayman GTS, and Cayman T
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011184Instructions on advanced technical information for a squeak and or rattle from the dash or instrument cluster area on the Boxsters, Caymans, and 911s.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008662Manufacturers certificate with an overview on approved Porsche C40 engine oils. See attached for list of affected vehicles.
- 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
- 11008660Manufacturers certificate with an overview on approved Porsche C20 engine oils. See attached for list of affected vehicles.
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007088Instructions on advanced technical information for various vehicles - engine start inhibited and fault code present
- 11007042Technical information for complaint - warning "Engine Too Hot" and/or Coolant Leak in Coolant Pump Area: Checking Vacuum Lines and Valve Block
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
Every Porsche 718 Cayman model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.