2010 Porsche 911 (997)

Owner complaints

Latest complaints

• Jan 12, 2023CA
  Engine
  Last year my 2010 Porsche 911 GT3RS experienced a catastrophic engine failure while on the road. I had to shut off the car in the middle of a 4-lane highway and try to coast to a stop while navigating around much faster traffic risking my safety and the safety of other drivers. There was no…

  Last year my 2010 Porsche 911 GT3RS experienced a catastrophic engine failure while on the road. I had to shut off the car in the middle of a 4-lane highway and try to coast to a stop while navigating around much faster traffic risking my safety and the safety of other drivers. There was no warning prior to the failure. Just a sudden bang, followed by shaking and rattling noise. Once the car was towed to an automotive repair shop, the engine was taken apart and it was concluded that a piece from the intake broke off and got swallowed by the engine while on the road. I have images and documentation of the damage and the parts are available for inspection. The trouble is that the failed piece of the intake was part of a manufacturer recall to fix that exact issue back in 2013. After the findings of the repair shop I contacted Porsche Cars North America. The car was subsequently brought in to a Porsche dealer for inspection, where I was told multiple times that a failed recalled part would be covered by the manufacturer's good will repair policy. After 4 months of back and forth with the headquarters I was told that Porsche would not be responsible. I have spoken to other owners of this exact model cars and several of them have confirmed that their replacement intakes have failed, in some cases causing the engine to completely seize while on the road. Thankfully that did not happen to me.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
• 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
• 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
• 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
• 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
• 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
• 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
• 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
• 11009877Information on PIWIS tester update 42.950.048
• 11009862Special tools and equipment information for the mobile data signal strength in the workshop
• 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
• 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
• 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
• 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
• 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
• 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
• 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
• 11008624Information on PIWIS tester update 42.950.025
• 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
• 11008486Information on PIWIS tester update 42.950.021
• 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
• 11008476Information on PIWIS tester update 42.950.020
• 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
• 11008470Information on PIWIS tester update 42.950.015
• 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
• 11008449Information on PIWIS tester update 42.950.010 & .011
• 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
• 11008440Information on PIWIS tester update 42.950.000 & .001
• 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
• 11007096Information on PIWIS tester update 42.900.030
• 11007041Information on PIWIS tester update 42.900.020
• 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
• 11007036Information on PIWIS tester update 42.900.010
• 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
• 11006858Product Knowledge on the chassis/VIN numbering systems
• 11006850Information on PIWIS tester update 42.900.000
• 11005806Parts information for parts withdrawal involving the charger for the high-voltage battery
• 11005805Information on PIWIS tester update 42.800.070 & .072
• 11005798Special tools and equipment information VAS6292 Hunter Aligner License Program Change
• 11005786Parts information for parts withdrawal involving the brake hose 9J1611707F and 9J1611708F

Every Porsche 911 (997) model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.