2022 Porsche Taycan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › Taycan › 2022
These records cover every 2022 Porsche Taycan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2022 Porsche Taycan. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 Taycan vehicles. An occupant classification system error may deactivate the front passenger air bag.
Risk and remedy
Risk
An air bag that fails to deploy during a crash increases the risk of injury.
Remedy
Dealers will replace the front passenger seat cushion, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA2.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Risk and remedy
Risk
A short circuit in a high-voltage battery increases the risk of a fire.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Risk and remedy
Risk
A short circuit in a high-voltage battery increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are ARB6 and ARB7. This recall expands and replaces previous recall numbers 23V-840, 24V-215, and 24V-217.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2025 Taycan vehicles. The front brake hoses can develop cracks and leak brake fluid.
Risk and remedy
Risk
A brake fluid leak can reduce braking performance and extend the distance required to stop, increasing the risk of a crash.
Remedy
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed on January 29, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB0.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit…
Risk and remedy
Risk
A short circuit in the battery increases the risk of a fire.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed on October 8, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA4.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage…
Risk and remedy
Risk
A short circuit in the battery increases the risk of a fire.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will analyze the battery data and replace the high-voltage battery modules as necessary, free of charge. Owner notification letters were mailed on October 9, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA5.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Porsche Taycan, 2021-2022 Taycan 4S, Taycan Turbo S, Taycan Turbo, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo, 2022 Taycan GTS, and Taycan GTS Sport Turismo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Risk and remedy
Risk
A short circuit in the battery increases the risk of a fire.
Remedy
Dealers will inspect and repair the high-voltage battery by replacing modules as necessary, free of charge Owner notification letters were mailed on June 14, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB5.
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing…
Risk and remedy
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. An incorrect warning indicator with an incorrect color is displayed in the instrument cluster when notifying owners of worn brake pads. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle…
Risk and remedy
Risk
An incorrect warning indicator may be misinterpreted and result in driving on worn brake pads with reduced brake performance, increasing the risk of a crash.
Remedy
Dealers will update the software for the instrument cluster, free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA5.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan Turbo, 2021 Taycan, Taycan 4S Cross Turismo, 2022 Taycan, Taycan Turbo, Taycan GTS, Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, 2020-2022 Taycan 4S and Taycan Turbo S, and 2023 Taycan vehicles. When there is an unbelted passenger, the seat belt warning light and audible chime…
Risk and remedy
Risk
A malfunctioning seat belt warning system may not alert the passenger to buckle their seat belt, increasing the risk of injury in the event of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA2.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As…
Risk and remedy
Risk
A malfunctioning center screen or touch control panel may obstruct the driver's view of camera assisted driving functions, increasing the risk of a crash.
Remedy
Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA6.
Owner complaints
80 complaints2 involved a crash2 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system · Fuel/propulsion system · Power train
Vehicle experienced a sudden, complete loss of motive power while driving in active traffic at night, creating an immediate crash hazard. The vehicle had just been picked up from an authorized Porsche Service Center approximately 12 hours prior (picked up between 11:00AM - 12:00 PM, failed at…
Vehicle experienced a sudden, complete loss of motive power while driving in active traffic at night, creating an immediate crash hazard. The vehicle had just been picked up from an authorized Porsche Service Center approximately 12 hours prior (picked up between 11:00AM - 12:00 PM, failed at 11:09 PM) after undergoing a comprehensive 60K mile scheduled service and a mandatory manufacturer software recall campaign. Without warning, the vehicle completely stalled and dropped into an undriveable state. The driver’s instrument cluster immediately illuminated two major critical alerts: "Transmission failure" and "Engine control error." Because the vehicle was stranded dangerously in live traffic, local police were dispatched to assist with safety and traffic control (Police Incident #XXX). The vehicle had to be urgently towed from the roadway at an out-of-pocket cost of $300, and it has been returned directly to the authorized Porsche service center in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
Porsche dealers are not fixing this recall. They offer service appointments 6 months in advance, and then cancel at the last minute. I've been trying to get this recall done for 18 months, with no success.
- Unknown or other
The mapping system is out of date and tried to route me to an offramp that doesn't exist. I did some research and found the offramp changed over 4 years ago, roughly when the car was built. I took the car to my local dealership to get the maps updated and Porsche claims I have the latest map. I…
The mapping system is out of date and tried to route me to an offramp that doesn't exist. I did some research and found the offramp changed over 4 years ago, roughly when the car was built. I took the car to my local dealership to get the maps updated and Porsche claims I have the latest map. I think this is a dangerous situation if someone tried to drift off the road in bad weather (for example) where an offramp doesn't exist. Their newer cars show the correct mapping. Porsche should be made to make the latest maps available to all their cars. It would cost them nothing if they simply posted the data on a website for a user to move it to a USB drive and plug it into the car.
- Power train
While driving in traffic on a busy highway, I heard a loud clunk from the rear of the car and it instantly decelerated from 70+ miles per hour to 22 miles per hour, where it stayed and would not go faster. I had to get across 3 lanes of traffic to exit. Thereafter, the car would not move and had…
While driving in traffic on a busy highway, I heard a loud clunk from the rear of the car and it instantly decelerated from 70+ miles per hour to 22 miles per hour, where it stayed and would not go faster. I had to get across 3 lanes of traffic to exit. Thereafter, the car would not move and had to be put on a flatbed to get to the Porsche dealer. Note that for 2 years prior the transmission had emitted a whine while in first gear. The dealership (Porsche Austin) said it was normal, but it is a known problem among owners, possibly related to the input shaft bearing. They did not fix it when the problem was first raised. The dealership has diagnosed it only as a transmission error, without providing further detail on what is actually wrong. I should be able to access my dash cam footage if helpful.
- Electrical system
This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually…
This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air, the normal process to close out a recall did not occur. I did not receive notification that my vehicle was determined to be healthy, and it isn't clear when NHTSA did. The slow or non-reporting of the vehicle recall status has had a ripple effect, as practically every third party tracker of recall information believes that the recall is still active on my vehicle. This is impacting the vehicle's worth in the market and may be impacting insurance rates and other vehicle health-dependent service costs. Porsche claims that it is my responsibility to correct the record of the vehicle with third parties, when it is their negligence that is causing the work. I see this as unfinished work on their side, and I ask NHTSA to help drive Porsche Cars North America to complete their work. Moreover, Porsche should be compelled to notify all customers whose health check was performed remotely that their vehicle was found to be healthy and that the recall was lifted on their vehicle. Lastly if it is not mandated that the OEM is responsible to communicate the resolution of recalls performed without service receipts, then this should be considered alongside any other updates to law. Thanks for any help that you can provide.
- Electrical system · Engine · Fuel/propulsion system
I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an…
I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an immediate crash risk. The vehicle has also had repeated charging-related overheating/charging stoppage events, which I believe may present a fire risk when charging in a residential garage. Repairs have been attempted multiple times by an authorized Porsche dealer, but defects persist. Warranty has now expired, and an independent scan shows ongoing network/data bus/12V monitoring faults consistent with continuing electrical/network instability. I am requesting NHTSA review for a potential safety defect investigation/recall.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Lane departure › Warning
Within a few days of a rain event, I start getting errors involving the lane keep assist, automatic, emergency, breaking, forward collision, warning system, lane departure assist, headlight control unit. God has been taken to the dealership three times in the last six months for this problem and it…
Within a few days of a rain event, I start getting errors involving the lane keep assist, automatic, emergency, breaking, forward collision, warning system, lane departure assist, headlight control unit. God has been taken to the dealership three times in the last six months for this problem and it keeps coming back. This is a safety issue and I don’t feel comfortable taking the car out for a drive when it rains or within a few days after a rain event
- Exterior lighting · Seats · Structure › Body
The vision. Are no good and the ears
- Air bags
The contact owns a 2022 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 25V221000 (Air Bags). The contact called a dealer about the recall and was advised that there was no part yet available for the recall repair. The contact called the manufacturer and was provided…
The contact owns a 2022 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 25V221000 (Air Bags). The contact called a dealer about the recall and was advised that there was no part yet available for the recall repair. The contact called the manufacturer and was provided with similar information. The contact stated that there was a failure, but did not feel safe while a passenger was seated in the front seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown.
- Electrical system · Fuel/propulsion system · Steering
On 9/18/2025, while driving at approximately 45 mph on a busy road called Hualapai in Las Vegas, Nevada, my Porsche Taycan suddenly displayed “Electrical system error – Park vehicle in a safe place”. The car immediately slammed to a stop in live traffic. I heard a loud thump from the front end as…
On 9/18/2025, while driving at approximately 45 mph on a busy road called Hualapai in Las Vegas, Nevada, my Porsche Taycan suddenly displayed “Electrical system error – Park vehicle in a safe place”. The car immediately slammed to a stop in live traffic. I heard a loud thump from the front end as this occurred. I was nearly hit by six cars swerving to avoid me in the rain. Gladly no one made contact and no one was hurt. My car turned into a brick in the middle lane with lots of traffic sort of like I brake checked them all. I lost all steering as it locked up, I couldn't get out of fast moving traffic as the car wouldn't go back into drive and had to toggle to neutral and push the car. This was a life-threatening failure that created a dangerous hazard for me and other drivers.
- Engine
Engine control error - Park vehicle in a safe space. This error occurred after pressing the accelerator pedal upon switching from Normal to Sport Plus drive mode. When coming to a stop, I tried to accelerate the car but it would jerk. I stopped, put my emergency signal on, turned off and on the car and the error went away.
- Air bags
Complaint Summary: The passenger-side airbag sensor in my 2022 Porsche Taycan GTS has been malfunctioning continuously since I purchased the car as a Certified Pre-Owned vehicle from Park Place Porsche Dallas. The car displays repeated warnings to “Contact your dealer for assistance,” and the…
Complaint Summary: The passenger-side airbag sensor in my 2022 Porsche Taycan GTS has been malfunctioning continuously since I purchased the car as a Certified Pre-Owned vehicle from Park Place Porsche Dallas. The car displays repeated warnings to “Contact your dealer for assistance,” and the passenger-side airbag has been confirmed as non-functional. Details of the Defect: Porsche has acknowledged that this issue is part of an official recall, but there is no repair available and no timeline for when one will be provided. I have had the vehicle in service multiple times (over three months cumulative downtime), yet the defect persists with no remedy offered. Porsche has informed me the vehicle is still “drivable,” but the passenger seat is unsafe to use, and there is potential systemic risk to the driver and other passengers given the nature of the defect. Safety Concern: The fact that the passenger-side airbag does not function makes the vehicle unsafe for occupants. Returning this vehicle to me without a remedy places me, my passengers, and the public at risk. Manufacturer Response: Porsche has refused to provide a fix, a replacement vehicle, or a buyback. They continue to return the vehicle to me in this unsafe condition, stating only that the car is “drivable.” Requested Action: I am requesting that NHTSA investigate Porsche’s handling of this recall, specifically: Why a known safety-critical defect has not been repaired for over two years. Why Porsche continues to return vehicles with disabled airbags to customers without remedy. What steps Porsche will be required to take to protect owners and ensure compliance with federal safety requirements. Owner Impact: I cannot safely use the front passenger seat of my car, and I have no assurance that other airbags will function correctly. This situation has caused significant inconvenience, financial loss, and safety risk to me and my family.
- Electrical system · Engine · Power train
Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the…
Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the situation. No warning lights or indicators of any kind appeared. Cannot reproduce, which makes this situation more frightening. No other symptoms or warnings before.
- Back over prevention › Rearview system braking · Electrical system · Visibility/wiper
Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles.…
Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles. The issue occurs intermittently but has become more frequent. The vehicle is available for inspection upon request. This defect puts my safety and others at risk by eliminating rear visibility when reversing, increasing the likelihood of hitting pedestrians (especially children), missing low obstacles, or colliding with vehicles in blind spots. Backup cameras are critical for preventing these incidents, particularly in driveways, parking lots, and tight urban spaces. The problem has been confirmed by Porsche Silver Spring in Maryland during a recall visit. They stated the repair is not covered and quoted approximately $20,000 to replace the system. The cameras are original equipment and have not been tampered with. The vehicle has not been inspected by police or insurance representatives, but the defect has been documented in photographs. There were no warning lamps prior to the first failure—only the blank camera screen and crossed-out icon when the failure occurs. Other Porsche Taycan owners have reported similar issues, suggesting this may be a broader design or component defect. I request NHTSA’s investigation to determine if this is a widespread safety defect requiring a recall or manufacturer-supported repair program.
- Service brakes · Steering · Vehicle speed control
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high…
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
- Electrical system · Unknown or other
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required…
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
- Electrical system
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error…
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
- Unknown or other
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC…
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body · Unknown or other
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery…
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
- Electrical system · Fuel/propulsion system
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%.…
NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?
- Fuel/propulsion system · Power train · Vehicle speed control
While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.
- Fuel/propulsion system · Power train · Vehicle speed control
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning…
While driving on the freeway at 65 mph, the vehicle suddenly began to quickly decelerate. Pressing the accelerator pedal had no effect. The car behind me quickly swerved to avoid hitting me. I was able to maneuver the car onto the shoulder and very slowly exited the freeway. I noticed a warning light shaped like a turtle on the cluster display flashing. I stopped fully and turned off the vehicle. The car was then towed to the nearest Porsche dealer. One week later, the dealer was inspected the vehicle and was unable to reproduce the issue. No repair was performed and Car was returned.
- Electrical system · Unknown or other
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They…
The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.
- Electrical system › Propulsion system › Charging › Cable/cord › Accessory
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if…
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
- Electrical system · Engine · Fuel/propulsion system
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house…
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011675Technical information Working on High-Voltage Battery: Additional Photo Documentation Required when Removing the High-Voltage Battery
- 11011668Technical information for APB6 - Supply cable for Porsche Mobile Charger with NEMA Power Plug
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011660Technical information for ARB5 - Replace the Cell Block Module on High-Voltage Battery
- 11011580Symptom-based workshop manual for a noise symptom. Humming from the vehicles front end
- 11011578Technical information on ARA4 - Replacing the Cell Block Module on High-Voltage Battery
- 11011577Technical information for APB5 - replacing cell block module on the high voltage battery
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011569Technical information for a Creaking Noises when Releasing the Footbrake: Observe Specified Procedure
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011549Technical information for ARA4 - replacing the cell block module on high voltage battery
- 11011548Technical information for APB5 - replacing the cell block module on high voltage battery
- 11011546Instructions on advanced technical information for the connect registration and pairing PDI tips - resolve blinking red SOS light
- 11011545Technical information for APB6 - supply cable for Porsche mobile charger with NEMA power plug
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11010005Porsche intranet posting with information on recall ARB5 - replacing the cell block module on high voltage battery
- 11009908Instructions on advanced technical information for the Porsche mobile charger plus supply cable initialization failure
- 11009905Technical information on ARA5 - Checking High-Voltage Battery and Replacing Cell Block Module if Necessary
- 11009904Technical information on the Taycan - Pollen / Dust Ingress in the Lower Area of the Tail Lights: Reworking the Tail Light
- 11009882Instructions on advanced technical information for the mobile phone inductive charger information
- 11009877Information on PIWIS tester update 42.950.048
- 11009874Technical information for APB5 - replacing cell block module on high voltage battery
- 11009873Technical information for ARA4 - replacing the cell block module on high-voltage battery
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008631Symptom based workshop manual for a door symptom - noise complaints from the door trim panel area.
- 11008624Information on PIWIS tester update 42.950.025
- 11008604Technical information for ARA4 - replacing the cell block module on high voltage battery
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008594Technical information on APB5 - replacing cell block module on high voltage battery
- 11008590Technical information for replacing left and right brake hose on front axle
- 11008486Information on PIWIS tester update 42.950.021
Every Porsche Taycan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.