Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk and remedy
Risk
Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Remedy
Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these…
Risk and remedy
Risk
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
On certain motor coaches equipped with zf/arens astronic shift selectors, a cell phone placed in the proximity of the shifter touch pad could cause the display to change from 'r' (reverse) to 'd' (drive) should the phone receive a call.
Risk and remedy
Risk
This interference can cause the transmission to not operate or cause improper shifting, as forward gear can be engaged from neutral only, if the vehicle has been stopped, and if the brake pedal has been depressed. if the malfunction occurs while 'r' (reverse) IS being selected, the shifter may possibly change to 'd' (drive), increasing the risk of a crash.
Remedy
Prevost will mail stickers and installation instructions to their owners and will also arrange to have the transmission software upgraded. the recall began on february 13, 2008. owners may contact prevost at 1-418-831-5432.
On certain motor coaches equipped with bendix SR-7 spring brake modulating valves, the internal rubber check valve may leak causing a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button.
Risk and remedy
Risk
This could cause delay or failure in applying the parking brakes which could result in a vehicle roll away, increasing the risk of a crash.
Remedy
Prevost IS working with bendix to repair these vehicles (please see 07e037). bendix will install a check valve repair kit for the affected SR-7 spring brake modulating valve free of charge. the recall began on september 14, 2007. owners may contact bendix at 1-440-329-9000 or prevost at 1-418-831-2046.
On certain motor coaches equipped with bendix SR-7 brake valves, the check valve inside the valve cavity may not properly set, causing internal air leakage. if the check valve does not properly seat, the resulting leakage can cause a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button.
Risk and remedy
Risk
The delayed parking brake application can occur without warning, leading to unintended vehicle rollaway increasing the risk of a crash.
Remedy
Dealers will inspect the valves and replace it free of charge. the recall began on october 5, 2006. owners may contact prevost at 418-831-2046.
On certain multiplex motor coaches, the wiper motor thermal protection IS stopping the motor when the wipers are functioning for a long time in second speed.
Risk and remedy
Risk
Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
Remedy
Dealers will install a new wiper harness and a new multiplex program will be downloaded in all coaches. the recall began on november 23, 2005. owners may contact prevost at 1-418-831-2046.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11003159Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
10248275Sway bar collars improvement
10240148H3 lavatory fan retrofit kit
10231093STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
10228667Air Tanks Draining Sequence. Revision: B - General Update
10226925Halogen to LED fog light replacement kit. Revision: C - Advanced kits canceled
10214935Central hvac merv filters installation
10199007STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guidelines in this document during times when: The coach can be operated on a regular/weekly basis while in storage. The coach will be in storage for an extended period without any operation. The coach will return to service following an extended period of downtime.
10189728TIE ROD 610052 FIRST INSTALLATION INSTRUCTIONS: Use these instructions when replacing the drop joint tie rod on S82, S84 / S84U I-beam axles. The new tie rod will be adjusted to the length of the original; however, a steering alignment needs to be performed after replacement.
10184354Introducing a new engine coolant into service
10184353Revision : A Torque value reduced
10183368LAVATORY FAN RETROFIT KIT Applicable for H3 Series coaches from R-1012 (1994) Revision A: Added installation detail at step 8
10181758Fan clutch plate bolts re-torquing
10181753H3 drivers partition lite installation
10180542Engine Exhaust Gas Recirculation Differential Pressure - Mechanical system not responding properly US13 US20 Emissions
10179434STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020
10179388Sigma passenger seats partition kit
10177808JERKY, NOISY OR HARD TO TURN STEERING GEARBOX. HYDRAULIC END LIMITER ADJUSTMENT. All models equipped with RB Bosch/ZF Servocom or Servocomtronic steering gearbox
10176961STORAGE AND STARTUP GUIDELINES: Rev A: 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
10174680Prevost vehicle disinfection procedure
10174679Storage and startup guidelines - all prevost vehicles & volvo 9700
10174674Hand sanitizer dispenser installation
10173171Added: Power cables for L.H. side alternator & fan drive breaker box
10171979This instruction sheets explains how to replace the fuel tank on H-series vehicles. (Replacing older series tanks by newer model)
10164461This Maintenance Information explains how to install harness #7770134, designed to bypass the Engine Compartment Harness (Prevost part), connecting the DPF harness (10-pin connector) and the Engine Harness (31-pin connector).
10164156This Instruction Sheet explains how to perform the first installation of Tie Rod 610052 on Prevost vehicles equipped with Dana S82, S84 / S84U I-beam axles, 1994- today
10161732Vehicles identified below are compatible with a new tie rod design. This new tie rod 610052 has updated ball joints and a fine adjuster sleeve. It replaces former drop type ball joint tie rods. Refer to IS-18091 for installation instructions. This document details maintenance inspection and toe-in adjustment with the new design tie rod.
10161729Mp-1000 multimedia player installation
10161722This instruction sheet explains how to install the Tie Rod 610052.
10161720Message center display (mcd) replacement
10160854This instruction sheet explains how to install the Audio Converter 405842
10160846This instruction sheet explains how to relocate engine door gas spring.
10159388This instruction sheet explains how to relocate engine door gas spring.
10128689This internal instruction explains how to bench program the FMS gateway module used in the ELD (Electronic Logging Device) interface kit for pre-OBD13 vehicles.
10120419This Instruction sheet explains how to remplace MASTER ID? WITH ?MCM? MODULE
10116414This instruction sheet explains how to replace the two older generation (brush type) condenser fans by four newer style (brushless) fans.
Every Prevost H3-45 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.