2023 Rivian Edv
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Rivian › Edv › 2023
These records cover every 2023 Rivian Edv. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2023 Rivian Edv. Newest first.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Risk and remedy
Risk
A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Remedy
Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Risk and remedy
Risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Owner complaints
15 complaints10 injuries
What owners report most
Latest complaints
- Unknown or other
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
- Suspension
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
- Seat belts
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The…
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
- Suspension
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
- Seat belts
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
- Seat belts
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
- Seat belts
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
- Seat belts
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.
- Seat belts
The seatbelt pretensioner anchor cable completely severed and broke apart during operation. This is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. A photo of the broken cable is attached.
- Seat belts
A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.
- Seat belts
The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.
- Seat belts
A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.
- Seat belts
The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by…
The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.
- Power train
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road…
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.
- Steering · Vehicle speed control
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rivian EDV Seat Belt Anchor Detachment
On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV). ODI has received fourteen (14) Vehicle Owner Questionnaires (VOQ)…
On September 22, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 25011 to investigate and assess allegations of seat belt performance concerns in certain Model Year (MY) 2022-2023 Rivian Electric Delivery Van (EDV). ODI has received fourteen (14) Vehicle Owner Questionnaires (VOQ) reporting potential failures of the driver’s front outboard seat belt anchorage system. The anchorage utilizes a steel-braided cable linked to the seat frame, which supports the seat belt webbing that secures the occupant in the event of a crash. The VOQ describe instances in which the steel-braided cable frayed, unraveled, or completely severed, potentially leaving the occupant inadequately restrained during vehicle operation. A partial or complete separation of the seat belt pretensioner anchor cable can significantly degrade occupant restraint performance in a crash. A damaged cable may also prevent the pretensioner from removing belt slack at the onset of a vehicle crash impact, which could reduce airbag effectiveness and increase the risk of injury. ODI’s investigation sought to determine whether the seat belt assembly’s integrity, design, durability, mounting position, installation method, or manufacturing deficiencies could have contributed to the reported condition. Following the opening of the investigation, Rivian Automotive, LLC (Rivian) determined that the seat belt pretensioner anchor cable contained a safety defect in the subject vehicle population and filed a Part 573 Defect Information Report. Recall 25V-816 is intended to address MY 2022-2025 Rivian EDV vehicles. Rivian has released an over-the-air (OTA) software update and will inspect and replace the driver’s seat belt pretensioner assembly as necessary, free of charge. Owner notification letters are expected to be mailed on January 19, 2026. This recall action seems to resolve the concerns reported by customers. The recall scope includes MY 2024-2025 vehicles in addition to MY 2022-2023 vehicles identified in this investigation. Accordingly, ODI is closing Investigation PE25011. The agency will continue to monitor field performance, complaint trends, and recall completion rates to assess the adequacy of the remedy. ODI reserves the right to take additional action if warranted by future developments. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov and search the associated ODI Report Identification Numbers.
Every Rivian Edv model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.