2023 Rivian R1T
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Rivian › R1T › 2023
These records cover every 2023 Rivian R1T. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2023 Rivian R1T. Newest first.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Risk
An obstructed rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1866. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on November 9, 2026.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
Risk and remedy
Risk
An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Remedy
Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
Risk and remedy
Risk
The toe link joint may separate, increasing the risk of a crash.
Remedy
Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 24, 2026.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Risk and remedy
Risk
An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy
Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.
Rivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk and remedy
Risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
Rivian will mail owners a corrected overlay tire placard label, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1491.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Risk and remedy
Risk
Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy
Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Risk and remedy
Risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
Risk and remedy
Risk
The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
Remedy
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
Owner complaints
41 complaints4 involved a crash1 involved a fire
What owners report most
Latest complaints
- Seat belts
Seat belt height adjustment on driver side malfunctions from new, catches seat belt and makes it very difficult for it to function. Requested Rivian document repair well & retain parts before work is completed.
- Electrical system · Visibility/wiper
In my recordings, the backup camera image took 6 to 11 seconds to appear after shifting into reverse. FMVSS 111 (S6.2.3) requires 2.0 seconds. It happens on software 2026.23 and newer, which is the fix software for Rivian recall 26V597. Crash: Around the end of August 2026 (I don't know the exact…
In my recordings, the backup camera image took 6 to 11 seconds to appear after shifting into reverse. FMVSS 111 (S6.2.3) requires 2.0 seconds. It happens on software 2026.23 and newer, which is the fix software for Rivian recall 26V597. Crash: Around the end of August 2026 (I don't know the exact date), I was turning around in a parking lot in Stone Mountain, GA with a rooftop tent on the truck. I shifted into reverse, the backup camera image never came up on the center screen, and the truck backed into a pole at under 3 mph. The rear bumper and tailgate were damaged. I recorded it on September 24, 2026: 1. Shifted from Park to Reverse. The center screen showed a Loading spinner and no camera image for about 10.8 seconds. 2. Already in Reverse when I started recording. The truck was rolling backward at 2 mph while the center screen was blank. The camera image first appeared about 6 seconds into the recording. Frame-by-frame stills are attached. A link to both videos is in the attached PDF. Software: Rivian told me the truck was on 2026.23.0 at the time of the crash. It is on 2026.31.0 now. Recall 26V597 says R1 software before 2026.23 is affected, and it describes a stability control message covering the camera image. What I see is a Loading spinner or a blank screen, which the recall does not describe. I sent both videos to Rivian on September 24. On October 9 Rivian told me the truck was operating normally, said it could not retrieve data from the time of the crash, and denied the claim. Other owners have reported slow or blank Rivian backup cameras in complaints 11769071, 11768828 and 11765681.
- Back over prevention › Warnings
After Build 2026.31.0·010c8e12 software was installed the camera stitch and angles display has changed. Objects at or near the four corners of the vehicle are no longer showing on screen. Objects can be at a height to damage the vehicle, but not trigger on the sonic sensors. Additionally, parking spot lines are doubled and curved when reversing, leading to potential driver confusion.
- Electrical system
The 12v battery died in less than 3 years. Rivian replaced at cost over $500. Unacceptable. Their new battery only warrenty for 2 years.
- Wheels
I was driving to a restaurant and out of nowhere started hearing this metal-on-metal sound 1/4 mile before I got there. I pulled into the parking lot and it kept getting worse, so I called Rivian to tow the car. They confirmed it was a hub and shaft bolt that came loose. I have video of the sound it made if needed. The Rivian technicians took the pictures that I am uploading here.
- Visibility › Defroster/defogger/hvac system
On multiple occasions I have experienced the defrost feature of my 2023 Rivian R1T blowing cool air instead of warm or hot air, leading to a build up of ice on the windshield while driving. I have brought this concern to Rivian's attention with two service appointments, both of which resulted in…
On multiple occasions I have experienced the defrost feature of my 2023 Rivian R1T blowing cool air instead of warm or hot air, leading to a build up of ice on the windshield while driving. I have brought this concern to Rivian's attention with two service appointments, both of which resulted in Rivian noting they couldn't see any errors in the vehicle's diagnostic logs. I specifically noted the date, time, and temperature of one event but Rivian failed to copy the log data when requested. The issue is trivially reproducible in temperatures around 32ºF, when the defrost mode is enabled. Tapping the defrost/defog button on screen twice to enable defrost mode results in the vehicle selecting the vents for floor and windshield heat, speeds the fan to near maximum, and is supposed to blow hot air to aid in clearing built up ice. Instead what happens is the vents blow cool air for several minutes at maximum fan speed. Then the fan motors slow to their slowest speed at which time the vents blow slightly warm air After 5-10 minutes the fans speed up to maximum and the air coming from the vents is cool. When the vehicle was initially purchased, the defrost feature blew air hot enough to nearly be uncomfortable on the face. This is very much in line with any other vehicle I have owned when the defrost temperature and fan speed was set the maximum. But after an end of year update in 2024 or early 2025, the defrost feature began blowing cooler air and has never regained its original ability to clear the windscreen. The winter of 2025 and early 2026 has now resulted in this complaint. Rivian maintains the system is functioning as expected, but the service center staff doesn't quite seem to understand the severity of the issue. They claim a bug report can not be filed with Rivian until they capture an error in diagnostic data that they repeatedly fail to collect. Instead their advice is to enable cabin vents to warm the cabin instead of the windshield.
- Air bags · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
No changes to the car happened before the airbag system went out.
- Unknown or other
When it rains, or water is allowed to collect on top of the roof, water seeps in through the hinges of the driver and passenger sun visors. Depending on how much water is allowed to collect, it can trickle in or gush right inside the interior of the vehicle. Not only can it come in thru the sun…
When it rains, or water is allowed to collect on top of the roof, water seeps in through the hinges of the driver and passenger sun visors. Depending on how much water is allowed to collect, it can trickle in or gush right inside the interior of the vehicle. Not only can it come in thru the sun visor hinges, but water also came out of my center roof console where my hazards and SOS button are at, causing me to worry about a water + electricity issue. Furthermore, the water obviously gets the carpeted floor wet. My truck is in the Van Nuys Rivian service center for the 2nd time for this issue. This is a well known issue on Rivian forums and on the Rivian subreddit.
- Unknown or other
My truck was recently upgraded to software version 2050.38.0. After the upgrade, I drove my truck about 3 miles in about 5 minutes. When I arrived at my destination, I exited the truck to get something out of the rear seat. The rear door was locked; this is normal. I returned to the front seat…
My truck was recently upgraded to software version 2050.38.0. After the upgrade, I drove my truck about 3 miles in about 5 minutes. When I arrived at my destination, I exited the truck to get something out of the rear seat. The rear door was locked; this is normal. I returned to the front seat to unlock the door via the control panel, but the unlock function did not work. The button is in the center touchscreen of the truck. I check the screen on the center console. It appeared the unlock button was disabled due to the information screen from the code update. This screen was not there when I exited the truck. After I acknowledged the screen, the unlock button was working. If I were trying to unlock the doors due to an emergency, this delay would be an issue. I feel the unlock door button should always work. Disabling the button for a verification screen is a safety hazard.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist · Lane departure › Warning
The vehicle’s Driver+ advanced driver assistance system (including Adaptive Cruise Control and Highway Assist) repeatedly failed during normal highway driving. The system would display “Driver Assistance Features Unavailable – Service Soon” and immediately disable all assisted-driving functions…
The vehicle’s Driver+ advanced driver assistance system (including Adaptive Cruise Control and Highway Assist) repeatedly failed during normal highway driving. The system would display “Driver Assistance Features Unavailable – Service Soon” and immediately disable all assisted-driving functions, even in clear weather and well-marked lanes. This occurred intermittently from approximately 1,200 miles onward and continued for over a year despite multiple repair attempts by the manufacturer’s service centers. The malfunction directly affected safe operation, as the system could disengage without warning at highway speeds, forcing sudden driver intervention. The issue was reproduced and documented by the manufacturer’s technicians during at least one service visit, which resulted in replacement of the vehicle’s driver-assistance computer. The failure continued even after that replacement. The vehicle has been inspected and serviced numerous times by the manufacturer, with diagnostics performed on the cooling system, cameras, sensors, and ADAS module. Each repair attempt either failed to duplicate or failed to permanently correct the defect. The safety risk is loss of Adaptive Cruise Control and Highway Assist functions while driving, unexpected disengagement of automated steering/braking, and lack of reliable warning timing to the driver. Warning messages appeared frequently throughout 2024–2025, beginning within the first few months of ownership. The defect remains unresolved and appears systemic rather than isolated to this vehicle.
- Unknown or other
I was shifting my truck from park to reverse when the shift handle snapped off. There was no warning and I had just driven the vehicle a couple hours earlier. The truck only has 13k miles on it.
- Power train
Rivian R1T was brought to independent tire center for tire rotation on same day before 1,000 mile trip. Technician documented: "Drivers side front CV axle bolt almost completely backed out". Bolt took less than one rotation by hand to come off. Documented by tire shop technician. - Possible…
Rivian R1T was brought to independent tire center for tire rotation on same day before 1,000 mile trip. Technician documented: "Drivers side front CV axle bolt almost completely backed out". Bolt took less than one rotation by hand to come off. Documented by tire shop technician. - Possible safety impact by possible failure of half-shaft and loss of steering control and/or wheel loss - The vehicle is scheduled for an inspection by manufacturer July 14, 2025 - There were no warnings or symptoms prior to discovery
- Electrical system · Fuel/propulsion system
The vehicle caught fire and was completely destroyed. The fire was due to an electrical or battery system defect.
- Electrical system · Service brakes · Vehicle speed control
I Was driving down highway and receive a fe messages in quick order -front sensors off, front camera off, collision detection off, regenerative braking off - started moving toward right shoulder prior to pulling off - car lost speed at high rate putting me in jeopardy of being rear ended.…
I Was driving down highway and receive a fe messages in quick order -front sensors off, front camera off, collision detection off, regenerative braking off - started moving toward right shoulder prior to pulling off - car lost speed at high rate putting me in jeopardy of being rear ended. 2025.06.012 code was loaded into truck the day before - this was first real drive after new code loaded into truck - early in the morning the warning for front sensors off, collision detection off, regenerative braking off did come and I pulled off and rebooted system. Everything seemed to be fine - made into office and again on return the loss of speed at high rate was a safety issue.
- Electrical system · Power train · Visibility/wiper
1. The powertrain, acceleration system, and defrost system failed. The vehicle unexpectedly entered Limited Performance Mode, but instead of allowing reduced acceleration as expected, it resulted in a complete loss of power and left us stranded in traffic. Additionally, a defrost system failure…
1. The powertrain, acceleration system, and defrost system failed. The vehicle unexpectedly entered Limited Performance Mode, but instead of allowing reduced acceleration as expected, it resulted in a complete loss of power and left us stranded in traffic. Additionally, a defrost system failure warning appeared, causing a loss of visibility. The vehicle is currently at a Rivian service center, and it should be available for inspection upon request. 2.The vehicle became completely unresponsive while on a single-lane on-ramp overpass, leaving us stranded in moving traffic. Other vehicles were traveling at 50-60 mph, and drivers had to swerve abruptly to avoid a collision. This failure created an imminent risk of a rear-end or multi-car accident, putting my wife and me—and other drivers—at serious risk of injury or death. Additionally, the defrost failure further compromised visibility, making it even more dangerous to remain in the vehicle while waiting for assistance. 3.The vehicle is currently at the Rivian service center, but Rivian has not yet provided a definitive diagnosis or explanation for the failure. We are awaiting their response and further inspection. 4. The vehicle is at Rivian’s service center, where it is undergoing inspection by the manufacturer. However, it has not yet been inspected by police or insurance representatives. 5. Yes, the “Limited Performance Mode” message appeared, but according to Rivian’s own system, the vehicle should have still allowed for reduced acceleration. Instead, it lost all power completely, leaving us stranded. Additionally, a defrost system failure warning appeared at the same time, preventing us from defrosting the windshield.
- Structure › Body
My driver side door intermittently does not close. There is something wrong with the latch. I called service center over 3 times and still haven’t been given any immediate appointment as the issue of safety is paramount, as I can’t drive with an open door. I still haven’t had this issue resolved.
- Air bags
Rivian passenger airbag is usually disabled (70 % cases) with adult passengers weighing about 125 lbs while they sit correctly in the front passenger seat. There is a warning light "Passenger airbag off". No problems with heavier passengers (> 140 lbs). There are tons of threads about this issue on…
Rivian passenger airbag is usually disabled (70 % cases) with adult passengers weighing about 125 lbs while they sit correctly in the front passenger seat. There is a warning light "Passenger airbag off". No problems with heavier passengers (> 140 lbs). There are tons of threads about this issue on Rivian forums, Reddit or Facebook groups. Based on these threads, sometimes Rivian service centers try to fix it (often unseccessfully) and sometimes they say it's normal. I've contacted a Rivian service through the Rivian app and they told me that it's a normal behavior because 125 lbs is near the treshold. But I never had similar issues with other cars.
- Lane departure › Assist · Lane departure › Warning
When driving on the highway with ADAS on with lane keeping assist turned on with software 2024.39.01, the truck would constantly pull me back into the center line even if I were not close to the white line on the road. This is very concerning as on a two-lane highway, it pulled me over the center…
When driving on the highway with ADAS on with lane keeping assist turned on with software 2024.39.01, the truck would constantly pull me back into the center line even if I were not close to the white line on the road. This is very concerning as on a two-lane highway, it pulled me over the center line and towards an oncoming traffic. The latest software update seemed to make it more sensitive, not allowing "ping-ponging" and trying to keep the truck almost too centered, as other cars I have are not this aggressive. I ended up turning off LKA, but that should not be the solution.
- Air bags
The passenger side airbag notification shows that the airbag is disabled when a passenger is seated in the seat and the car is moving. This happens very frequently when driving at various speed. If the passenger is not seated exactly at 90 degrees deeply in the seat in a perfect position, the…
The passenger side airbag notification shows that the airbag is disabled when a passenger is seated in the seat and the car is moving. This happens very frequently when driving at various speed. If the passenger is not seated exactly at 90 degrees deeply in the seat in a perfect position, the airbag will be disabled. The sensitivity of the airbag sensor is very concerning. No one will sit straight position perfectly in a car, especially on longer rides and this is very scary to put the passenger at risk. The vehicle has been brought up for service for this particular issue and there has been no resolutions as it is deem "per the specs" by the service center. The problem has been reproduced by them, but again it was not repaired or fixed since it is diagnosed as normal operation.
- Unknown or other
The horn in the car is very weak and not heard by 3d party when used. Had several occurrences when I needed to use the horn and the 3d party never mentioned it. It is a by far weaker than any other of my cars.
- Electrical system · Forward collision avoidance › Adaptive cruise control › Software · Service brakes
The contact owns a 2023 Rivian R1T. The contact stated while driving at approximately 70 MPH with the cruise control activated while overtaking another vehicle, the vehicle independently activated the brake. The contact had not turned off the cruise control and there were no other vehicles nearby.…
The contact owns a 2023 Rivian R1T. The contact stated while driving at approximately 70 MPH with the cruise control activated while overtaking another vehicle, the vehicle independently activated the brake. The contact had not turned off the cruise control and there were no other vehicles nearby. The contact stated no warning light was illuminated. The contact stated that when the other vehicle had passed the contact’s vehicle, the brakes disengaged, and the cruise control resumed and accelerated the vehicle back to the pre-set cruising speed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a service center; however, the failure could not be duplicated. The vehicle was not repaired. Additionally, the contact stated that when the vehicle fully charged the battery, the indicator showed that the vehicle was at 100 percent charge with a range of 369 miles. The contact was only able to drive a range of 260 miles on a full charged battery before needing to recharge the battery. The manufacturer was informed of the failure. The failure mileage was approximately 7,000.
- Service brakes · Vehicle speed control
The components that failed are Traction Control, Stability controls, and Anti-Lock Braking while in high regeneration mode. Vehicle can easily become incontrollable in low traction situations (in high regeneration mode) that is a danger to the driver and others on the road. Sequence of Events…
The components that failed are Traction Control, Stability controls, and Anti-Lock Braking while in high regeneration mode. Vehicle can easily become incontrollable in low traction situations (in high regeneration mode) that is a danger to the driver and others on the road. Sequence of Events 1.Vehicle begins to Aquaplane 2.Driver (myself) removes foot from the accelerator pedal (standard technique to regain control) 3.The tires in the front loose more traction and skid due to high regeneration mode. 4.With even less traction the vehicle is out of control In the moment, my first concern and priority was other drivers. I was able avoid six lanes of traffic in the direction of travel without hitting another vehicle before hitting the should barrier. The vehicle felt like there was no ABS (Antilock Braking System) and no traction control. It felt like the vehicle locked all four wheels (like I had placed the vehicle in park). In addition, I had a service scheduled at the end of May 2024 (scheduled in January 2024) for issues with the rain sensor(s). I do not know if these sensor(s) comes into play. It is my belief that there should be a safety warning when using High Regeneration mode and the vehicle should automatically switch back to Low Regeneration mode with each new startup. I have noticed this feature in other electric cars (Audi/BMW) and have begun to understand why these vehicles perform this function. In addition, I have searched the Forum website and have discovered others that have experienced the same issue related to traction in this mode.
- Air bags
Concern: - Passenger seat not detecting person sitting in it. Airbag not arming. Cause: - The Occupant Classification System (OCS) uses a pressure sensor in the seat bottom to classify whatever is in the front passenger's seat. An improperly seated occupant can "trick" the OCS into possibly…
Concern: - Passenger seat not detecting person sitting in it. Airbag not arming. Cause: - The Occupant Classification System (OCS) uses a pressure sensor in the seat bottom to classify whatever is in the front passenger's seat. An improperly seated occupant can "trick" the OCS into possibly classifying the occupant incorrectly. Being improperly seated can include improper use of child restraints, improper posture such as leg placement, reclining the seatback too far back, weight of the passenger that is too close to threshold values (movement might effect the narrow weight distribution, gray zone), and using aftermarket cushions and coverings on the seat. If the occupant is a child in a properly secured child-restraint, or if there is no occupant in the seat, the "Passenger Airbag OFF" telltale is expected to be illuminated. For adults, the "Passenger Airbag ON" telltale should be illuminated at vehicle startup. At this time, the occupant protection sensors and modules are functioning as designed.
- Fuel/propulsion system · Lane departure › Assist · Service brakes
Car was lane corrected into other lane and started accelerating. Like getting hit by a bumper in a pinball machine. Avoided a head on collision but managed to safety maneuver into a fence instead of a tree.
- Air bags · Seat belts · Seats
While driving with a passenger in the front seat, I noticed the passenger airbag was not enabled. Seems the passenger is not detected. Sometime having the passenger moving around or adjusting the seat/seatbelt would fix the issue and the airbag will enable. Randomly occurs and randomly fixes. Once it is enabled it seems to stay enabled for the remainder of the drive.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rear Toe Link May Separate
The Office of Defects Investigation (ODI) has received two Vehicle Owner Questionnaires (VOQs) reporting left rear toe link separation in certain Model Year (MY) 2023-2024 Rivian R1S vehicles. Both VOQs report component separation while driving, causing the vehicles to swerve across multiple lanes of traffic. One…
The Office of Defects Investigation (ODI) has received two Vehicle Owner Questionnaires (VOQs) reporting left rear toe link separation in certain Model Year (MY) 2023-2024 Rivian R1S vehicles. Both VOQs report component separation while driving, causing the vehicles to swerve across multiple lanes of traffic. One incident resulted in a collision with an adjacent vehicle and roadside barrier. In both separations, the bolt that maintains the integrity of the toe link fractured. Evidence collected from the complaint vehicles included repair histories, onboard video, imagery of the damaged components, and a police accident report. The two vehicles with reported separation have different vehicle histories. One vehicle received prior service and the other was involved in a previous collision. In both instances, the vehicles operated for multiple months and thousands of miles of usage with no apparent problems between the previous service or the previous collision and the failures that prompted this investigation. Rivian recognized the subject toe link joint’s sensitivity to service procedures in March of 2025 in its updated service procedures. In January 2026 through recall 26V-003, Rivian extended the improved repair procedure to vehicles that received toe link service prior to the March 2025 improvement. ODI is opening a Preliminary Evaluation (PE) to (1) assess the sensitivity of the rear toe link joint to foreseeable road and service conditions, (2) compare the physical failure evidence from the two VOQs to identify apparent similarities and potential differences, (3) evaluate Rivian’s current toe link repair procedure, and (4) assess the in-field subject population’s toe links conditions. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011346Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products. This clogging may cause condensation from the evaporator to build up and overflow, causing the carpet in the driver and passenger footwell areas to become wet. Rivian will replace the drain valve with an improved part. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 11011343Text message sent to customers to encourage them to call and schedule service.
- 11010149Rivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin. Note: This document supersedes RSB-93-24-001-1. Revision 2 changes the order of installation of the low pressure line brackets.
- 11008362Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 11008360Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 11008358Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that may have been delivered with a tire service kit that is missing some handle extension components, referenced in the owner's guide. Customers should be aware, based on the owner's guide, that without the handle extension components, it will be more difficult to raise and lower the vehicle with the supplied jack. Rivian will supply the missing components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 11007059Rivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin.
- 11006035Rivian is initiating a technical service bulletin for some 2022-2024 R1T and R1S vehicles. In some situations, the driver may notice a squeaking or chirping noise coming from the front of the vehicle when driving on uneven surfaces below 32 km/h (20 mph). This condition does not affect vehicle performance. Upon customer complaint of this squeaking or chirping noise, Rivian will replace the front hydraulic jounce lines with upgraded components to eliminate the noise.
- 11001111Rivian is initiating a customer satisfaction campaign for portable chargers that were supplied with some model year 2022 and 2023 R1T and R1S vehicles. These portable chargers may be susceptible to corrosion on the charging pins, preventing the portable charger from charging the vehicle. Rivian will test the portable charger and either replace it or install additional seals to prevent future corrosion. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 102538324/24/2024 Rivian Vehicle Connectivity Outage SMS Renotification Reminder from Rivian. We noticed your vehicle is still offline. To restore connectivity, simply restart your vehicles software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity
- 10252723On Friday, March 22, 2024, an outage affected Rivian vehicle connectivity. The outage was resolved that same day, but some vehicles may require an infotainment reset to restore full connectivity 3/22/2024 Rivian Vehicle Connectivity Outage SMS Notification After a recent network outage that impacted connectivity on some Rivian vehicles, we noticed your vehicle is still offline. To restore connectivity, simply restart your vehicles software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity
- 10252657Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 10249894Rivian is initiating a Preliminary Information Notification (PIN) for MY2022/23 R1 vehicles. Under certain driving conditions, at low speeds (under 25 mph), when the vehicle is articulating over bumps and uneven surfaces, a chirp noise can be heard inside the cabin, which might be perceived as a quality issue. But the noise is not an indication of a quality issue and there are no resulting performance issues with the vehicle. Rivian is currently assessing potential noise mitigations.
- 10245657Customer communication regarding software update 2023.42.
- 10245656Customer communication regarding software update 2023.42.
- 10245655Customer communication regarding software update 2023.42.
- 10245654Customer communication regarding software update 2023.42.
- 10245653Customer communication regarding software update 2023.42.
- 10245651Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S and R1T vehicles that may have been built with a suspect auxiliary air compressor control panel. Due to a supplier quality issue, the display may show inaccurate pressure readings of approximately +/- 10%. If the compressor is used to fill the tires, slightly inaccurate pressure readings may result in slightly overinflated or slightly underinflated tires but will not affect the performance of the vehicle. Tire pressures will be accurately measured by the TPMS and shown in the driver display. Rivian will replace the auxiliary air compressor control panel with an upgraded component. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 10244700Rivian is initiating a customer satisfaction campaign for some model year 2023 R1T vehicles that may have been filled with excess refrigerant. An overfilled refrigerant system may cause poor air conditioning functionality. In some cases, the HV battery cooling might also be affected, which would cause slower level 3 charging. Rivian will evacuate and recharge the refrigerant system with the proper amount of refrigerant. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 10241960Rivian is initiating a customer satisfaction campaign for some model year 2023 R1T and R1S vehicles that may have been built with an improperly routed cowl harness. If this harness is improperly routed, there is a potential for this harness to make contact with the windshield wiper mechanism during wiper use. If the harness contacts the windshield wiper mechanism and this condition persists over time, the vehicle may experience a rub-through of the wires in the harness. This potential rub-through condition may result in effects ranging from no function loss (if a redundant circuit is damaged) to disabled restraint, crash detection or other performance systems/modes. If there is a function loss, a fault indicator light will illuminate on the driver display alerting the driver to have service performed on their vehicle and/or the vehicle will enter into a reduced performance safe-state mode and a "Limited Performance Mode" indicator light will illuminate on the driver display. Rivian will inspect the harness and reroute, repair, or replace it if necessary to correct the condition. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 10238719Rivian is launching a technical service bulletin for some model year 2022 and 2023 R1T and R1S vehicles. In some situations, the driver may notice a slight vibration or oscillation of the steering wheel at 70 mph or above, causing a perceived quality issue. Steering function is not affected. Upon customer complaint of a vibrating steering wheel, Rivian will replace the steering wheel with a version that is less prone to vibration.
- 10237165Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1S and R1T vehicles that may have been built with an onboard charger that cannot charge on alternating current (AC). The part supplier shipped onboard chargers that were built with a faulty component. Though AC charging may be disabled in these vehicles, direct current (DC) fast charging is still functional. Rivian will replace the onboard charger. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
- 10235683Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1T and R1S vehicles. On these vehicles, the steering wheel may not be properly aligned to the steering rack. This condition is noticeable to the customer but would not result in any changes in the performance of the vehicle. Rivian will inspect the steering wheel alignment and, if necessary, realign the components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Every Rivian R1T model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.