BMW of North America, LLC (BMW) is recalling certain 2021-2023 Rolls-Royce Ghost vehicles. The single-layer tempered glass protecting the instrument cluster may break in a crash.
Risk and remedy
Risk
Broken glass can increase the risk of injury in a crash.
Remedy
Dealers will apply a protective coating on the instrument cluster's single-layer tempered glass, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10230743A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.
10224593Rolls-Royce Motor Cars NA is releasing this bulletin to advise that all vehicles added to this technical campaign must have the outer door handles checked and reworked by replacing the handle inserts where required. Replacement components are available and repair kits have been created to conduct the rework repair.
10218397Grille illumination update
10218395Comfort Entry Access System affected
10218354The affected vehicles have been identified as having a potential issue with an incorrect option code added to the build specification. This resulted in the incorrect coding of the Advanced Telematics Module (ATM), which led to the Connected Services not operating correctly or ATM not being able to update.
10218353The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.
10212061The Comfort Entry Access feature in the affected vehicles have been identified as having a potential issue which does not allow operation as intended. Therefore, vehicles that have been identified within this campaign will need to have the Comfort Entry Access system deactivated
10203321Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
10203320The vehicle has been brought to the workshop with a complaint relating to the SoE function.
10201173Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
10201172Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).
Every Rolls-Royce Ghost model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.