2007 Saturn Relay
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Saturn › Relay › 2007
These records cover every 2007 Saturn Relay. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2007 Saturn Relay. Newest first.
Dorman IS recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Risk and remedy
Risk
A broken steering knuckle could result in loss of steering control and a possible crash without warning.
Remedy
Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.
Owner complaints
12 complaints
What owners report most
Latest complaints
- Power train · Service brakes · Vehicle speed control
TL* the contact owns a 2007 saturn relay. While driving 50 mph, the vehicle accelerated to 80 mph. When the brake pedal was depressed, the vehicle did not decelerate. The contact placed the vehicle into neutral and the speed decreased to 40 mph. The contact then shifted into park and the vehicle…
TL* the contact owns a 2007 saturn relay. While driving 50 mph, the vehicle accelerated to 80 mph. When the brake pedal was depressed, the vehicle did not decelerate. The contact placed the vehicle into neutral and the speed decreased to 40 mph. The contact then shifted into park and the vehicle stopped. The vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- Electrical system
TL* the contact owns a 2007 saturn relay. The contact stated that the vehicle came equipped with a remote unlock for the rear sliding doors. The wireless system would close and open independently when the vehicle was being driven. The failure occurred on several occasions. The vehicle was taken to…
TL* the contact owns a 2007 saturn relay. The contact stated that the vehicle came equipped with a remote unlock for the rear sliding doors. The wireless system would close and open independently when the vehicle was being driven. The failure occurred on several occasions. The vehicle was taken to a dealer where the failure was unable tot be replicated. The manufacturer was notified of the failure. The approximate failure mileage was 102,000. ma 10/22/2015 *cn
- Fuel/propulsion system
On december 17 2012 I was on my way back to a cub scouts christmas party. I was going through a green light my 2007 7 saturn relay started loosing power.i called my dad to pull me in to his house. I started to eliminating every thing possible trying. So I dropped the fuel tank and pulled the fuel pump out the fuel was empty.when the fuel gauge said it still had 1/4 tank of gas in the tank. *tr
- Suspension
TL* the contact owns a 2007 saturn relay 2.2L. The contact stated that while driving approximately 50 mph, the vehicle seized. The vehicle was towed to the dealer who determined that the front wheel bearing was corroded with rust. The dealer had the unit replaced.the front wheel bearing was…
TL* the contact owns a 2007 saturn relay 2.2L. The contact stated that while driving approximately 50 mph, the vehicle seized. The vehicle was towed to the dealer who determined that the front wheel bearing was corroded with rust. The dealer had the unit replaced.the front wheel bearing was replaced three times after the failure. The vin was unavailable. The approximate current mileage was 61,000 and the approximate failure mileage was 40,000.
- Fuel system, other
This IS in response to a news story I saw on 2005-2007 gm fuel gauge issues. we have a gm 2007 saturn relay experiencing the same erratic fluctuations, and we would like to have this vehicle added to the investigation if possible. *tr
- Electronic stability control (esc) · Service brakes, electric · Traction control system
The traction control and ABS goes out excessively in my 2007 saturn relay, affecting the braking system. This happens every time it IS driven. There IS a service message that appears. The only correction so far IS to shut the engine off and turn it back on. This only works for a few minutes until it begins again. *Tr
- Steering · Structure
On may 1, 2009 the drivers side sliding door fell off my 2007 saturn relay. it was immediately taken to our local saturn dealership and to this day has yet to be fixed. we were very fortunate that none of our 5 children were hurt but they were traumatized by this incident and are afraid to ride…
On may 1, 2009 the drivers side sliding door fell off my 2007 saturn relay. it was immediately taken to our local saturn dealership and to this day has yet to be fixed. we were very fortunate that none of our 5 children were hurt but they were traumatized by this incident and are afraid to ride by any sliding van door. not only has this happened but back in february we had a incident where the steering column broke for no reason. I do not feel that saturn/gm IS taking the appropriate steps to insure that these vehicles are safe to drive or safe for passengers. the dealership actually told my husband today that we could no longer have rental and must drive our van even though it IS not fixed. This IS a huge safety violation I have a set of twins and a set of triplets every seat in my van IS occupied so I can not just put someone in a different seat to avoid a possible problem with the door falling off. I realize that getting parts IS slow because of the cut backs but I should not have to put my families life in danger because a auto maker can not produce the parts to fix the vehicles they make. This IS not the first issue we have had with this van, back in january 2009 it was in the shop for a problem with he steering column. apparently the steering column had a break in it and we are lucky the steering did not go out on the van. This van IS beginning to look more and more like a lemon every day. *tr
- Latches/locks/linkages · Structure
I own a 2007 saturn relay. I have had nothing but problem with the rear sliding doors. I bought in april of 2007. It was used. The passenger door started opening when I was driving. One night when I stopped to get gas a passenger got out and the door fell off. Took to dealership. Was covered under…
I own a 2007 saturn relay. I have had nothing but problem with the rear sliding doors. I bought in april of 2007. It was used. The passenger door started opening when I was driving. One night when I stopped to get gas a passenger got out and the door fell off. Took to dealership. Was covered under warranty they also had to paint passenger side. A few months later, the drivers side started opening up while I was driving. It opened up and I had to pull over and the door fell off while I was trying to close it on a busy highway at night. Took to dealership. They repaired even though no longer under warranty because of mileage. Now my passenger side door IS opening again and the dealership IS repairing again at no charge. This car scares me. I have 4-6 kids in my car at any given time. IS it going to take one of them falling out when this door opens to get anyone to say hey we need to do something. I am consulting a lawyer. *Tr
- Electrical system · Fuel system, other › Storage › Fuel gauge system
Tl*the contact owns a 2007 saturn relay. while driving 25 mph, the contact noticed that the fuel gauge displayed inaccurate readings. the gauge showed 1/4 tank of gas when the vehicle was actually empty. the vehicle has been to the dealer for repairs, but the failure always recurs. the current mileage was 11,000 and failure mileage was 6,000. updated 11-25-08 *bf updated 11/26/08. *Jb
- Latches/locks/linkages · Structure › Body › Door
I own a 2007 saturn relay 3 minivan. The van has dual power assisted rear sliding cargo doors. During my family's evacuation for hurricane gustav the passenger side power assisted sliding cargo door did not close properly (did not latch). I electrically re-closed the door and locked the vehicle.…
I own a 2007 saturn relay 3 minivan. The van has dual power assisted rear sliding cargo doors. During my family's evacuation for hurricane gustav the passenger side power assisted sliding cargo door did not close properly (did not latch). I electrically re-closed the door and locked the vehicle. During the week of september 1ST through september 7TH the same door would not close properly, unlatched when the forward driver or passenger door was closed after entering, and unlatched while I was driving on interstate I-10 passing through the mobile bay tunnel. After exiting to find a safe place to "re-close" the sliding door I stopped & tried to push on the rear edge to shut the door. Instead of closing the door opened completely by itself (power assisted). The sliding door has not opened entirely while the car IS in motion, but regularly unlatched. It does not matter if the door IS locked or console sliding door switches turned off. The passenger sliding door has unlatched with the car stopped at a red light, driving and hitting a bump, and driving and turning a corner. The problem only exist on the passenger side sliding door. The driver side power assisted sliding door continues to work correctly. The vehicle was taken to the saturn of new orleans westbank where it was purchased for investigation and repair on september 17, 2008 under a warranty claim (i have an extended warranty plan with the vehicle). The vehicle remains there after one day. I have also opened a complaint file with saturn corp, file number 71-663259600. Saturn has called me to say they are working to resolve the problem. The representative's name IS lindsey, phone 866-290-5700, ext. 21622. To my amazement the saturn dealer's service department told my wife "it's only an intermittent problem". Our rather impolite reply was that answer IS unacceptable considering our son owns a 2006 relay 2 with exactly the same problem, and the dealer has been unable to repair this latent defect after three tries. *Tr
- Structure › Body › Door · Structure › Body › Door › Hinge and attachments
I went to get my 2 year old out of the van and the whole door fell off just missing my feet. *Tr updated 09/09/08. *Jb
- Electrical system
Starter sometimes engages, sometimes doesn't engage, sometimes stays engaged. Took to dealership few times and was finally told that's the way it IS. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Power sliding door
Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle IS out of park.odi identified a high warranty claim rate.however, these claims are related to various problems…
Odi evaluated general motors' (gm) data, conducted consumer interviews, inspected and tested my 2005-2007 gm minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle IS out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while driving.the condition of the psd reversing direction during the closing sequence IS consistent with an obstruction of the door, or with improper alignment of the door, and this IS addressed in gm technical service bulletin # 07-08-64-007 and bulletins # 07-08-64-007a through d.odi's evaluation of the psd system notes numerous safeguards to preclude both unintentional and intentional power opening of the psd while the vehicle IS in motion.a safety-defect trend has not been identified at this time.accordingly, this investigation IS closed.[see document file for additional information regarding this resume.]
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249295This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247716J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247379This Preliminary Information addresses issues dealership technicians may encounter when programming modules in Saturn vehicles, resulting from a configuration change in the programming website.
Every Saturn Relay model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.