2009 Saturn Vue
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Saturn › Vue › 2009
These records cover every 2009 Saturn Vue. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Saturn Vue. Newest first.
Gm IS recalling 2,149 my 2009 saturn vue vehicles. some of these vehicles may have been built with an incorrect right and/or left front steering knuckle. as a result of the incorrect knuckle and resulting inadequate clearance, the tie rod ball stud could pull out of, or fracture, the tie rod housing. this could cause the tie rod to separate from the…
Risk and remedy
Risk
Although steering control of the vehicle could be maintained after a tie rod separation by the unaffected wheel on smooth roads or during light braking, with more significant suspension or braking inputs, the affected wheel could turn out and skid. if a vehicle built with two incorrect steering knuckles had both tie rods separate at the same time, steering control of the vehicle would be lost, increasing the risk of a crash.
Remedy
Dealers will inspect the steering knuckles and, if necessary, replace the steering knuckle(s) and tie rod(s). the recall began on december 8, 2008. owners may contact saturn at 1-800-972-8876 or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Gm IS recalling 42,408 my 2008-2009 saturn vue vehicles. some of these vehicles have a condition in which the nut securing the power steering line to the power steering pump may loosen. if this were to occur, there may be a power steering fluid leak.
Risk and remedy
Risk
The fluid could contact hot exhaust components resulting in a possible engine compartment fire.
Remedy
Dealers will inspect the nut securing the power steering line to the power steering pump. if there are no signs of a fluid leak, dealers will tighten the nut. if a fluid leak IS present, dealer will tighten the nut and check the fluid level. the recall began on september 26, 2008. owners may contact saturn at 1-800-972-8876 or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Owner complaints
118 complaints8 involved a crash3 involved a fire7 injuries1 deaths
What owners report most
Latest complaints
- Steering
The contact owns a 2009 Saturn Vue. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn and was inoperable while attempting to reverse. The…
The contact owns a 2009 Saturn Vue. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn and was inoperable while attempting to reverse. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000.
- Engine · Suspension · Vehicle speed control
Stalls stops, with Engine power reduced, stabilitrak off. After turning or braking. Engine light with down arrow. Accident probability. DANGEROUS ESPECIALLY IF ON HIGHWAY OR COUNTRY RD!
- Steering
Vehicle has lost power steering. Difficult to steer especially in reverse and sometimes in turning left. If wheels are not completely straight, you have turn with all the strength you can muster. Reluctant to turn left unless you have twice as much time as you should need to avoid an accident.
- Power train
I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation…
I have only 68,329 miles. My transmission lost reverse. When first driving it will only go up to 10 mph and over time the maximum speed is 30 to 40 mph. Even if it gets to this speed it hesitates. The car is a danger and not drive able. I took the car to a GM dealer requesting a Policy Evaluation according to the Service Bulletin Warranty. The evaluation showed GM will not help me with any repairs or replacement of transmission. A car should not have a major component fail like a transmission especially with such low mileage. It is expected to have maintenance and repairs on a vehicle. What is not expected or normal servicing is transmission repair or replacement. It was estimated from the GM dealerships Policy Evaluation it will cost $5,500 to replace the transmission. My car is in great shape other than the transmission failure. I love my car and anticipated to have this car many years. This is an unaffordable repair and essentially makes this a throw away car. I feel extremely disappointed in GM's decision to not remedy this major problem.
- Unknown or other
For the third time since purchasing my car in 2009 I am having problems removing the key from the ignition cylinder. On 11/16/17 the floor shifter was replaced. On 09/11/20 another one was replaced. On 10/07/22 having problems again removing the key. Will take car in for service again.
- Steering
The power steering goes out especially at lower speeds are from take off ,it takes every thing you have to turn wheel it has almost caused me two accidents, fluid level is fine, makes no unusual noise steering just goes out making it very dangerous to turn to the right are left & very difficult to…
The power steering goes out especially at lower speeds are from take off ,it takes every thing you have to turn wheel it has almost caused me two accidents, fluid level is fine, makes no unusual noise steering just goes out making it very dangerous to turn to the right are left & very difficult to turn from a complete stop .No one has figured the problem out & its my only vehicle there is definitely a Manufacture problem with the steering in this vehicle
- Unknown or other
Vehicle is a Saturn Vue XE, 3.5 liter AWD, ~84,000 miles. Problem Statement: Extensive corrosion of the subframe located at the midpoint of the vehicle on the driver and passenger sides. This is NOT surface rust - the frame corrosion has resulted in sections of the frame rotting through, severely…
Vehicle is a Saturn Vue XE, 3.5 liter AWD, ~84,000 miles. Problem Statement: Extensive corrosion of the subframe located at the midpoint of the vehicle on the driver and passenger sides. This is NOT surface rust - the frame corrosion has resulted in sections of the frame rotting through, severely compromising the structural integrity of the frame and safety of the vehicle. I have documented at least 6 formal complaints for the same problem from various websites, including some with front end and engine mounts cross members literally rotting away. My vehicle is only 12 years old and has only 7000 miles average miles per year but will not pass a safety inspection in Massachusetts due to the extensive rust through. The NHTSA has several corrosion related service bulletins documented involving several General Motors vehicle models but they only call out surface corrosion. The NHTSA needs to investigate FRAME RUST THROUGH on Saturn Vue and other GM vehicles as OWNERS ARE HIGHLY UNLIKELY TO REALIZE THE LOOMING SAFETY HAZARD if they have no other reason to inspect underneath the vehicle.
- Steering
the car stable trak light comes on for service then the power steering service light comes and I lose power steering and power of my car this happened at 60mph on the highway, shut the car off for 5 mins and everything went back to normal then it happened again proceeded to do the same thing and it went back to normail
- Air bags · Electrical system · Power train
While I am driving I have had intermittent incidents that cannot be replicated. "Stabilitrak" warning light has not turned off. I have lost control of my vehicle while driving twice but was able to pull over after a few seconds. The vehicle will lose power to the dash. When I am turning the…
While I am driving I have had intermittent incidents that cannot be replicated. "Stabilitrak" warning light has not turned off. I have lost control of my vehicle while driving twice but was able to pull over after a few seconds. The vehicle will lose power to the dash. When I am turning the steering wheel gets very hard to turn and will turn off the radio. This will cause the car to loose power while driving. Then when I turn the car off I will be unable to get the key out or turn the vehicle on. I will have to restart the vehicle. I have replaced the battery twice and the alternator twice and this helped for 2 months then the problem persisted. I also replaced the wheel sensors to no avail. I have taken to 3 mechanics but they cannot replicate the issue. when the vehicle IS in park, I will try to turn the vehicle on and then just tap on the brain compartment above the battery and sometimes this works. I have been left stranded more than I care to admit. While driving if the issues are really bad and if I have to drive long distance I will try to use cruise controll but it will not engage.
- Power train
The vehicle has only 122,000 and IS in good physical condition, yet the transmission IS slipping badly. after doing some investigation, we found out that this IS often the case for this model and year after 120,000 miles. we brought it into our local gm dealer/shop and they told us it needs a new…
The vehicle has only 122,000 and IS in good physical condition, yet the transmission IS slipping badly. after doing some investigation, we found out that this IS often the case for this model and year after 120,000 miles. we brought it into our local gm dealer/shop and they told us it needs a new transmission, which ranges from rebuilt at $2500 and new for over $4000. this seems very wrong considering kbb says it books for $4500?
- Electronic stability control (esc) · Power train · Unknown or other
Transmission started slipping
- Steering
Vehicle has a high whining sound especially when turning as well as when vehicle IS in motion you can tell something IS not right with the steering almost like it's getting stuck in either direction
- Electrical system · Electronic stability control (esc) · Power train
Traction control stays on and transmission engages then release slipping ..also hybrid system nit working at all never turn off and any stop like a hybrid .
- Steering
Care was parked in store parking lot. When I attempted to remove the key from the ignition, key would not move from acc to park. Car would start, but no matter what I tried, I could not remove the key. drove to dealer who told me it was the shifter. Gave me a work-around: move automatic gear to m…
Care was parked in store parking lot. When I attempted to remove the key from the ignition, key would not move from acc to park. Car would start, but no matter what I tried, I could not remove the key. drove to dealer who told me it was the shifter. Gave me a work-around: move automatic gear to m (manual) then push up hard to p (park.). The key could then be removed. this poses a safety issue if work-around was not known. There's a danger to leaving the car, unable to lock it and running the battery down. if the car had been in a crash with the need to immediately leave the vehicle, there would be a risk to passengers, nearby pedestrians, other drivers and property. when I called the dealer to confirm service needed and set an appointment for service, I was told that I should not wait and come in immediately.
- Steering
The electric power steering quits several times during a 2-3 mile trip. the wheel IS extremely hard to turn but does pivot the front tires. it takes a lot of force to turn the wheel. *tr
- Air bags · Unknown or other · Wheels
It seems like it's still having some problems due to the recalls..the air bag light IS on and the tire sensor light IS on..
- Power train
It started raining in an area I was not formillia with. when I hit the gas sometimes it engaged other times it did not. then it would not go into reverse. I could only go forward in low, would not shift intto 2ND or drive.
- Steering
Key would not come out after putting car in park. Took it to myers autoworld, they found the shifter switch was bad.
- Electronic stability control (esc) · Steering
While driving power steering went out. difficult to control or turn wheel. almost had an accident. Fortunately was driving 25mph on city street would have been much worse if on interstate.
- Steering
"Takata recall" I have a 2009 saturn vue I loose my power steering at low speeds while turning right or left. It takes two hands and very difficult to turn.
- Steering
TL* the contact owns a 2009 saturn vue. While driving approximately 10 mph, the steering seized without warning. The vehicle was towed to phil smith chevrolet (located at 1640 n state rd 7, lauderhill, fl 33313, (954) 372-2576) where it was diagnosed that the power steering module needed to be…
TL* the contact owns a 2009 saturn vue. While driving approximately 10 mph, the steering seized without warning. The vehicle was towed to phil smith chevrolet (located at 1640 n state rd 7, lauderhill, fl 33313, (954) 372-2576) where it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
- Steering
Power steering locked from time to time. Dealer says module and motor at the power steering IS causing that. That can happen wheter the vehicle IS stationary and in motion. Very unsafe
- Power train · Steering
At less than 35,500 miles I had a power rack leak and rack needs to replaced with a price of $1000. at 62,000 miles we had to replace the power steering pump with a cost of $700, and now at 64,000 miles I find I have a cracked wave plate in the transmission that will cost another $2,000.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
While in motion on a city street going up hill, the car was having a problem accelerating up hill. When going downhill, the car would stop, and the brakes would lock up. Have to use acceleration when going downhill in order for it to move. Finally when I made it home and parked there was a loud…
While in motion on a city street going up hill, the car was having a problem accelerating up hill. When going downhill, the car would stop, and the brakes would lock up. Have to use acceleration when going downhill in order for it to move. Finally when I made it home and parked there was a loud noise (like something was scraping against something). And then the service traction control light came on. when I got out the car, it smelled like burnt metal. When I googled this problem, it appears that a lot of saturn vue users have had the same issues and it appears as if the dealerships are not sure how to fix this problem.
- Air bags
Takata recall. I haven't received notification to replace my takata airbags but all other makes and models of cars and trucks have received their recalls. I want my takata airbags replaced.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253630Malfunction Indicator Lamp.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249295This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Every Saturn Vue model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.