2016 Scion Ia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Scion Ia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
23 complaints6 involved a crash5 injuries
What owners report most
Latest complaints
- Electrical system · Steering
Very poorly wired and wires are spliced together which I a fire hazard
- Electrical system · Engine · Power train
Was getting off work. Started car and Engine system malfunction light, DSC malfunction light, TPMS System Malfunction light, Auto transmission malfunction light, and SCBS malfunction light all turned on. Car was not currently in motion when lights went on. Was in parking lot. Turned car off…
Was getting off work. Started car and Engine system malfunction light, DSC malfunction light, TPMS System Malfunction light, Auto transmission malfunction light, and SCBS malfunction light all turned on. Car was not currently in motion when lights went on. Was in parking lot. Turned car off, and restarted, lights remained on. Drove vehicle 6.8 miles home, car was in limp mode. When at home used OBD2 scan tool and got codes P0847 C1031 U0401 B13D3 Cleared codes and unplugged 12 volt battery to reset system. Only engine system malfunction light remained. Parked car overnight and went to dealership next morning. Car drove on highway and car seemed fine. Dealership scan car and received code P0847, tech cleared code and test drove car. Problem can not be reproduced.
- Air bags
TL* the contact owns a 2015 scion ia. The contact stated that while driving approximately 45 mph, they crashed into a wild horse. The contact stated that no air bags deployed. The vehicle was towed and a police report was filed. The contact sustained no injuries and no medical attention was needed.…
TL* the contact owns a 2015 scion ia. The contact stated that while driving approximately 45 mph, they crashed into a wild horse. The contact stated that no air bags deployed. The vehicle was towed and a police report was filed. The contact sustained no injuries and no medical attention was needed. The contact had not contacted the dealer. The manufacturer was made aware of the failure; however, the contact had not heard from them as of yet. The approximate failure mileage was unknown.
- Electrical system
My car has under 60,000 miles, I bought it with about 28,000 on it and it has had intermittent issues with the display. I went to dealership, who said the whole infotainment system needs replaced, which IS about $1200 with parts and labor. it has been doing this with less than 30,000 miles on the car and has gotten worse. It causes the display to go in and out, which happens also with the backup camera.
- Engine · Unknown or other
The vehicle will intermittently shut itself off in the road for no apparent reason. The check engine light and battery light will display on the dash. However, when I put the car back in park and restart the engine there are no indicator lights on and no check engine light whatsoever. This car has…
The vehicle will intermittently shut itself off in the road for no apparent reason. The check engine light and battery light will display on the dash. However, when I put the car back in park and restart the engine there are no indicator lights on and no check engine light whatsoever. This car has been looked at by 3 certified toyota dealers and none of the mechanics can accurately pinpoint the issue. I am concerned this car will shut itself down in the middle of the highway and cause a collision. Worst experience with a car I've ever had. Surprisingly newer model vehicle and this difficult to diagnose. The car mainly sputters and stalls at idle or low speeds. We have tried numerous times to get an accurate diagnoses. Nothing left to do at this point except replace the car. I feels it IS a danger to myself and others on the road.
- Air bags
I was driving on the freeway and the car in front of me slammed on his brakes and I slammed on mine and then the car behind me hit me and I hit the carin front of me. my airbags didn't deploy when hit from behind and then I hit car in front of me . my car IS totaled. Please file complaint and get back to me
- Air bags · Power train · Service brakes
Transmission whine after used car purchase with 91K miles. Took it to toyota of greenville for diagnostic. Needed a new transmission. Took the car back to ralph hayes toyota of anderson whew I purchased and they replaced the transmission. Since then there has been a transmission grinding and severe…
Transmission whine after used car purchase with 91K miles. Took it to toyota of greenville for diagnostic. Needed a new transmission. Took the car back to ralph hayes toyota of anderson whew I purchased and they replaced the transmission. Since then there has been a transmission grinding and severe vibration while in drive or reverse. I called toyota customer service and asked for a buy back. They declined. I also complained about the dealership and their lack of caring and understanding. Toyota corporate does not care. Dealership keeps saying this vibration and behavior IS normal for this car. It IS dangerous now because it stalls out intermittently when placed in drive or reverse. When it does go it launches forward. Also the vibration IS so severe it will shake the teeth in my mouth. I have video on my phone of the transmission also hanging up in gear and the dealership and toyota corporate did not seem to care I had proof the new transmission IS faulty. Also, the infotainment system keeps crashing and was quoted almost $2,000 to fix it. They acknowledge that's a common problem but refuse to offer any assistance to fix it. On top of it all the brakes are horrible and they have been replaced and still are loud and act like they don't want to stop. Wet conditions also make braking more difficult. I would also like to say the passenger seat IS sensitive to weight and the airbag light will turn to on and the seat belt will chime even when no one IS in the seat. My cell phone can be sitting in the seat and it makes it chime and the passenger airbag active.
- Power train
TL* the contact owns a 2016 scion ia. On two separate occasions, while driving, the transmission erroneously downshifted and caused the vehicle to abruptly decelerate. During the failure, a loud grinding metal noise was present under the vehicle and an unknown warning indicator displayed. On one…
TL* the contact owns a 2016 scion ia. On two separate occasions, while driving, the transmission erroneously downshifted and caused the vehicle to abruptly decelerate. During the failure, a loud grinding metal noise was present under the vehicle and an unknown warning indicator displayed. On one occasion, while driving, the failure occurred and caused a second vehicle to crash into the rear of the contact's vehicle. The driver sustained neck, back, and shoulder injuries. In a separate incident, the passenger sustained head, neck, and shoulder injuries from when the vehicle abruptly reduced speed. A police report was not filed. The cause of the failures was not determined. Lake city toyota (12059 lake city way ne, seattle, wa) and the manufacturer were notified and provided case number: 1909103427). The failure mileage was 30,000.
- Electrical system · Structure › Body
Car truck pops open randomle wile driving!
- Engine
When at a stop the engine starts to shake like it's about to turn off we bought it with 29000 miles noticed it a week after we bought it and it has done it a few times the toyota dealership couldn't find any codes to remedy it. The check engine does not come on but it does shake violently.it has 35000 miles now.i had the throttle body cleaned and it still putters at the light. Mostly with the a/c off
- Electrical system · Engine · Vehicle speed control
Second time this happened...first they said battery...while driving, indicating warning lights on dash start blinking (ABS, check engine, traction, and others), then the engine goes into low hear and stays until the vehicle IS turned off and back on. During these episodes the speed odometer IS…
Second time this happened...first they said battery...while driving, indicating warning lights on dash start blinking (ABS, check engine, traction, and others), then the engine goes into low hear and stays until the vehicle IS turned off and back on. During these episodes the speed odometer IS erratic. Also when in this state, the reverse gear does not engage. When this started it was a once a month problem, then weekly, now it happens daily/hourly. It started at approximately 40,000 miles. This happens while driving on city streets and highway, most of the time at stops and lower speeds but does happen on freeway too.
- Electrical system · Engine · Power train
While driving, indicating warning lights on dash start blinking (ABS, check engine, traction, and others), then the engine goes into low hear and stays until the vehicle IS turned off and back on. During these episodes the speed odometer IS erratic. Also when in this state, the reverse gear does…
While driving, indicating warning lights on dash start blinking (ABS, check engine, traction, and others), then the engine goes into low hear and stays until the vehicle IS turned off and back on. During these episodes the speed odometer IS erratic. Also when in this state, the reverse gear does not engage. When this started it was a once a month problem, then weekly, now it happens daily/hourly. It started at approximately 40,000 miles. This happens while driving on city streets and highway, most of the time at stops and lower speeds but does happen on freeway too.
- Engine · Unknown or other · Vehicle speed control
I was about to park at a burger king store at delano california 93215 and slowing down when my scion ia speed up more and kept on running while my foot IS already on the brake. So I accidentally hit the store. it only stop because the tire where already up. I tried to reverse my car but cannot move anymore.
- Service brakes
2016 scion ia. Brakes make loud noise when applied after cold start or long period of time engine IS off. Noise disappears after 3-5 brake attempts and briefly shows up again afterwards. This issue has been happening for the last 6 months.
- Air bags
TL* the contact owns a 2016 scion ia. While driving approximately 5 mph, the vehicle was involved in a crash. Upon accelerating through an intersection, the contact's vehicle was struck (t-boned) by another vehicle on the front passenger door. None of the air bags deployed. A police report was not…
TL* the contact owns a 2016 scion ia. While driving approximately 5 mph, the vehicle was involved in a crash. Upon accelerating through an intersection, the contact's vehicle was struck (t-boned) by another vehicle on the front passenger door. None of the air bags deployed. A police report was not filed. The contact's older son sustained whiplash, which required medical attention. The vehicle was able to be driven away from the scene. The dealer and manufacturer were not notified. The failure mileage was approximately 110,000. The vin was not available.
- Service brakes
Brakes make loud noise when applied after cold start or long period of time engine IS off. Noise disappears after 2-3 brake attempts and briefly shows up again afterwards.
- Engine · Power train
Four times now( on different occasions) after shifting the car into reverse the engine made horrible grinding sounds and the car began to lurch violently as I attepmpted to back up. It eventually stalled out completely. on one occasion I was able to have somebody shift the car into reverse so I…
Four times now( on different occasions) after shifting the car into reverse the engine made horrible grinding sounds and the car began to lurch violently as I attepmpted to back up. It eventually stalled out completely. on one occasion I was able to have somebody shift the car into reverse so I could look under the hood while the car was grinding and lurching. I saw the engine start to vibrate and then dump forward and then repeat that cycle. I do have video of the event on my phone but I am not able to download it to this lap top.
- Wheels
IS diffcult to buy tires for this car because of the dealers never have in stock this size tire toyota dealers have to order for you never have in stock other tire dealers have to order for you also more expensive to order
- Service brakes · Vehicle speed control
TL* the contact owned a 2016 scion ia. While depressing the brake pedal, the vehicle accelerated without warning. The contact stated that the failure occurred twice while stopped. The vehicle was taken to david wilson's toyota of las vegas (3255 e sahara ave, las vegas, NV 89104 (702) 457-2000)…
TL* the contact owned a 2016 scion ia. While depressing the brake pedal, the vehicle accelerated without warning. The contact stated that the failure occurred twice while stopped. The vehicle was taken to david wilson's toyota of las vegas (3255 e sahara ave, las vegas, NV 89104 (702) 457-2000), but the failure could not be duplicated. The manufacturer was not made aware of the failure. The contact mentioned that he no longer owned the vehicle due to the acceleration issue. The vin was unavailable. The failure mileage was approximately 4,000. ...Updated 10/19/17 *bf updated 12/12/2017*js
- Engine · Unknown or other
@ 9851 miles, picked up the car from an oil change (in nov. 2016.) noticed a light shaking when at a complete stop at stop light. The issue continued randomly, at first not very often, then started happening more and more often and became more and more intense at times. Car IS at 18,029 miles…
@ 9851 miles, picked up the car from an oil change (in nov. 2016.) noticed a light shaking when at a complete stop at stop light. The issue continued randomly, at first not very often, then started happening more and more often and became more and more intense at times. Car IS at 18,029 miles (6/28/17,) and it still continues to randomly happen. Have taken the vehicle to the dealer several times, they do not know what's wrong with it, no service/engine lights or codes. The service manager and service advisor witnessed the problem in the service bay. I have been told it IS "characteristic" of the vehicle (but didn't happen for the first 9851 miles,) and I have also been told I put "bad gas" in it (although it's been driven 8,358 miles since it started and there have been numerous types of gas from numerous gas stations put in the vehicle.) it still happens randomly, it doesn't matter if the ac IS on or off, how long it been driven, the type of gas that IS in it, or what the temperature IS outside. Manufacturers rep could not "recreate" the intermittent problem, arbitrator said the 20 or so videos I recorded of things shaking in my vehicle when it does happen, was not "creditble evidence." I would like the issue I'm experiencing with my car to be posted on the nhsta website under problems, just in case other owners are experiencing the same issue.
- Air bags
TL* the contact owns a 2016 scion ia. While at a stop, another vehicle went through a stop light and crashed into the front passenger and driver's side of the contact's vehicle. The other vehicle left the scene of the crash. The front air bags deployed with force. The driver and front passenger…
TL* the contact owns a 2016 scion ia. While at a stop, another vehicle went through a stop light and crashed into the front passenger and driver's side of the contact's vehicle. The other vehicle left the scene of the crash. The front air bags deployed with force. The driver and front passenger sustained head injuries and pain to the neck, back, and legs. Medical treatment was required. A police report was filed. The vehicle was destroyed and towed. The manufacturer was contacted to determine if they could investigate the impact of the air bags, which deployed with extreme force. The contact was waiting on a response from the insurance company and the manufacturer concerning the vehicle. The failure mileage was not available.
- Electrical system
My dealer lost my key, after the gave me the car and I drove off to costco without noticing I didn't have the key, found out the car IS starting without the key in the car. Dealer kept with the car while toyota corp decide how to fix the problem, the gave me a loaner car while they do the job.
- Air bags
I am a 113 lb adult. whenever I sit on a 2-inch foam cushion in the passenger seat of our scion ia, the "passenger airbag off" warning illuminates on the dashboard. the seat IS too low and hard for me to sit comfortably without the cushion, and I also have to use it when I drive the scion ia.…
I am a 113 lb adult. whenever I sit on a 2-inch foam cushion in the passenger seat of our scion ia, the "passenger airbag off" warning illuminates on the dashboard. the seat IS too low and hard for me to sit comfortably without the cushion, and I also have to use it when I drive the scion ia. but the airbags should not be off for persons weighing more than 85 lbs. this does not happen when a passenger weighing over 125 lbs sits on the cushion. but it means that for passengers weighing between 85 lbs and 125 lbs, there will be no airbag protection. I used the same cushion in our 2015 mazda 3, with no problem; so clearly there IS a problem with the location or function of the sensors in the scion ia. when I took it to the dealer, the service department recommended either not using any seat cushion or putting a weight under the cushion, but did not record my complaint. this IS an ongoing problem, so the date I entered below IS the first day I rode as a passenger in the car. by the way, I don't know why the 2016 scion ia IS not a recognized model in your system.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10200382Techstream Smart Key Programming
- 10200381Pre-Delivery Service(PDS)
- 10200380Pre Delivery Service Checklist
- 10200372Floor Mat Installation During PDS
- 10185779TT: HVAC drain tube is found to be blocked/clogged.
- 10172380TT: In some cases, iA vehicles may exhibit an ?Invalid SD Card? error message on the navigation display when an SD card has been exchanged between head units. This may be caused by the SD card becoming VIN-locked. The SD card will VIN-lock when either of the below conditions are met: ? After the first installation of a new SD card and the vehicle has been driven approximately 60 miles. ? If the card is removed from a vehicle (under the 60-mile threshold) and then inserted into a different vehicle. The SD card is then VIN-locked to the new vehicle. Note: Even if the SD card has not traveled a total of 60 miles, putting it into a different vehicle will VIN-lock the card to the new vehicle.
- 10163730TSB: Some 2016 model year iA vehicles may exhibit a squeal/squeak noise from the rear during brake applications. The cause of this condition is insufficient amount of grease on the mounting points and backing plates of the rear brake assemblies. Follow the Repair Procedure in this bulletin to address this condition.
- 10154803TT: In some cases, iA vehicles may exhibit an ?Invalid SD Card? error message on the navigation display when an SD card has been exchanged between head units. This may be caused by the SD card becoming VIN-locked.
- 10152258SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning.?)
- 10152257SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection & Cleaning.?)
- 10152256SSB: The Scion iA is equipped with Smart Start and Remote Keyless Entry. This bulletin details the Techstream key programming process. Please follow the key programming procedures outlined in this bulletin for the following: ? Smart ECU Replacement ? Engine ECU (PCM) Replacement ? Key erase procedure ? Adding a Key ? All Keys are lost, how to turn the IG-ON
- 10152233TSB: Some 2016 model year iA vehicles may exhibit a condition where the fuel door will NOT open due to a detached cable from the retainer when pulling the release lever. This condition may have been caused by incorrect assembly during manufacturing. Follow the procedure in this bulletin to address this condition.
- 10142904TSB: Some 2016 model year iA vehicles may exhibit a condition where the infotainment system reboots or the infotainment screen turns black under cold temperatures. This condition occurs when the vehicle interior is cold, and stops as the interior temperature increases. Follow the Repair Procedure in this bulletin to address this condition.
- 10142507TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Scion repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
- 10142463Technical Instructions: The subject vehicles are equipped with a spare tire that could have been under inflated during vehicle processing.
- 10142462Dealer Letter: The subject vehicles are equipped with a spare tire that could have been under inflated during vehicle processing.
- 10142461Dealer email: The subject vehicles are equipped with a spare tire that could have been under inflated during vehicle processing.
- 10142460Region Letter: The subject vehicles are equipped with a spare tire that could have been under inflated during vehicle processing.
- 10142459Region email: The subject vehicles are equipped with a spare tire that could have been under inflated during vehicle processing.
- 10142458Technical Instructions: The subject vehicles may have been filled with an improper concentration of coolant and water. Under high load driving conditions this could cause the high engine coolant temperature warning light to flash or illuminate and the engine to overheat.
- 10142457Technical Instructions: The subject vehicles may have been filled with an improper concentration of coolant and water. Under high load driving conditions this could cause the high engine coolant temperature warning light to flash or illuminate and the engine to overheat.
- 10142456Dealer Letter: The subject vehicles may have been filled with an improper concentration of coolant and water. Under high load driving conditions this could cause the high engine coolant temperature warning light to flash or illuminate and the engine to overheat.
- 10142455Dealer email: The subject vehicles may have been filled with an improper concentration of coolant and water. Under high load driving conditions this could cause the high engine coolant temperature warning light to flash or illuminate and the engine to overheat.
Every Scion Ia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.