2002 Sterling Acterra
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Sterling › Acterra › 2002
These records cover every 2002 Sterling Acterra. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2002 Sterling Acterra. Newest first.
Daimler trucks IS recalling 28,764 my 2001 through 2008 fccc B2 and FS65 school bus chassis, fccc FB65 conventional buses, and sterling acterra, freightliner fln, and business class M2 heavy trucks, built from january 26, 2000, through march 24, 2008, manufactured with arvinmeritor or axle alliance company 6,000 through 8,000 pound front axles utilizing a…
Risk and remedy
Risk
Continued operation may lead to wheel separation and possibly a vehicle crash.
Remedy
Daimler trucks will notify owners and will repair the vehicles free of charge. the recall began on january 8, 2009. owners may contact daimler trucks at 1-800-547-0712.
On certain trucks and fire trucks equipped with kys 4735-43782-02 engine cooling fans and built on caterpillar 3126, C7, mbe906, mbe926, or cummins isc engines, the steel fan insert on the cooling fans can crack.
Risk and remedy
Risk
This can result in fan breakage, resulting in vehicle damage or personal injury.
Remedy
Dealers will replace the engine cooling fan free of charge. the recall began on june 8, 2005. owners may contact freightliner at 1-800-547-0712.
On certain trucks built with 8,000 or 6,000 pound front axles and four-piece spindle nut sets, premature front ,wheel bearing wear may be caused by inconsistent bearing endplay adjustment.
Risk and remedy
Risk
If allowed to progress, the front wheel assembly may separate from the vehicle, which could result in a crash.
Remedy
The dealers will replace the front axle oil seals and hub cap gaskets on both sides. the recall began september 7, 2004. owners should contact freightliner at 1-800-547-0712.
On certain heavy trucks, the cast output yoke on the mercedes-benz transmissions could fracture on vehicle with 1610 or 16T series drivelines.
Risk and remedy
Risk
If pieces of the yoke separate, the debris can represent a potential hzard to people outside the vheicle and to other passing vehicles.
Remedy
Dealers will replace the cast transmission output yoke with a forged part. Owner notification began on january 30, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
On certain trucks equipped with caterpillar 3126e hydraulically controlled electronically actuated unit injected diesel engines with high efficiency pumps (HEP8), the pump components may experience a high pressure seal failure which can result in a short period of rough running and subsequent engine stall due to a loss of injection actuation pressure.
Risk and remedy
Risk
Freightliner recall no. Fl404. once engine stall occurs, the engine cannot be restarted, increasing the risk of a crash.
Remedy
Caterpillar IS conducting the owner notification and remedy for this campaign. dealers will inspect the pump serial numbers and replace the pump if necessary. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact caterpillar at 1-800-447-4986 or freightliner at 1-800-547-0712.
On certain trucks equipped with meritor brand 12" x 4" dcm drum parking brake, the bolts used to attach the parking brake assembly to the flange yoke are too large and can interfere with the proper engagement of the braking system and possibly disengage.
Risk and remedy
Risk
Improper engagement of the parking brake could result in the vehicle rolling away without prior warning possibly resulting in personal injury or death.
Remedy
Dealers will replace the attaching bolts with the correct size bolts free of charge. owner notification IS expected to begin during october 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Exterior lighting · Latches/locks/linkages › Doors › Latch · Suspension › Rear › Axle › Non-powered axle assembly · Visibility › Windshield wiper/washer
When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield…
When driving with the lights on, after 15 minutes to 1 hour, the tail lights and the box lights went off. the headlights stayed on, when turned off, they would come on again and would stay on for 10 minutes and the tail lights would go off again and the head lights would stay on. the windshield wipers were intermittent and the washer fluid would come on by itself. the electric door locks were intermittent. several mechanics suggested that the 15 watt fuses would get too hot. the rear transaxle seal leaked. *sc
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Front wheel separation
Odi IS closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound…
Odi IS closing this investigation based on daimler truck north america 's (dtna) march 19, 2008, defect notification report which outlines dtna's intention to campaign 28,764 freightliner, sterling, and freightliner custom chassis vehicles [equipped with either arvinmeritor or axle alliance company 6,000 - 8,000 pound rated front axle assemblies utilizing a four piece spindle nut set] manufactured between january 26, 2000, and march 24, 2008.dtna has proposed providing a remedy for the currently installed four piece spindle nut systems which may lead to incorrect end play, [bearing] cone spin, excessive heat, degradation of lubrication, wear of the spindle nut [backface] and bearing journal, oil contamination with metal shavings, and premature bearing failure.continued operation may lead to a wheel separation.odi has relieved dtna of the responsibility to provide the information requested as part of this rq so that dtna could focus their efforts on investigation of the wheel separation issues and planning and implementing a responsive and timely field action (campaign).
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10141804sp54020 Strobe and Beacon Lights
- 10038247Daimler trucks: there are new cgi bellows, because the current ones are prone to failure.
- 10031704Sterling truck: airliner suspension six piece bolted service crossmember. Six piece bolted service cross members are an improved, more durable service replacement for five piece welded cross members, or bolted five piece service cross members, to be used with steel frame rails. L line, a line, and acterra. No model years listed. Updated 4/4/11. Model S2. No model year.
- 10029347Sterling:steer axle maintenance, aac and meritor 6000 lb and 8000 lb axles. The axles include models-meritor mfs-08, mfs-06, an aac (mba) f080-2n (AF-8-2, AF-6-2) FC-1. This bulletin IS to provide information on the recommended maintenance procedure to be added to dtna maintenance manuals for all models with these axle ratings. Model years unknown.
- 10028710Sterling: some barksdale height control valves have been returned for warranty because four bolts in the valve housing were overtightened, often, enough to crack the valve housing. Model years unknown.
- 10026125Sterling: cummins isb drive belt jumping. The poly-v serpentine drive belt may jump off one or more of the pulleys during operation.
- 10025545Cruise control inoperative when the hazard warning lights are activated. Affects certain sterling a-line, l-line and acterra vehicles built after february 23, 2001.
Every Sterling Acterra model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.