2008 Sterling Bullet 5500

Recalls

1 recall names the 2008 Sterling Bullet 5500. Newest first.

• Air bags › Frontal › Passenger side › Inflator module

  Jun 9, 2016NHTSA 16V4180002,601 vehicles

  Daimler Trucks of North America (DTNA) is recalling certain model year 2008-2009 Sterling Bullet 4500 and 5500 chassis cab vehicles manufactured October 15, 2007, through November 10, 2008. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement…

  Risk and remedy

  Risk

  An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

  Remedy

  Sterling will notify the owners and dealers will replace the passenger frontal air bag inflator, free of charge. An interim letter was mailed to owners on July 22, 2016. The remedy is now available. Notification was mailed to owners on May 12, 2017. Owners may contact Sterling customer service at 1-800-547-0712. DTNA's number for this recall is FL-714.

  Full recall details →

Owner complaints

What owners report most

1. Air bags5
2. Steering1
3. Wheels1

Latest complaints

• Jun 28, 2023MO
  Air bags · Wheels

  They don’t want to cover my recalls

• Feb 9, 2023CA
  Air bags · Steering
  The contact owns a 2008 Sterling Bullet 5500. The contact received notifications of NHTSA Campaign Numbers: 13V605000 (Steering), 15V361000 (Air Bags) and 16V418000 (Air Bags), however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated…

  The contact owns a 2008 Sterling Bullet 5500. The contact received notifications of NHTSA Campaign Numbers: 13V605000 (Steering), 15V361000 (Air Bags) and 16V418000 (Air Bags), however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Apr 5, 2017OH
  Air bags
  TL* the contact owns a 2008 sterling bullet 5500. The contact received notification of nhtsa campaign number: 16v418000 (air bags) in july of 2016. The manufacturer stated that the parts were not available. The dealer informed the contact that the parts were available and to take the vehicle to the…

  TL* the contact owns a 2008 sterling bullet 5500. The contact received notification of nhtsa campaign number: 16v418000 (air bags) in july of 2016. The manufacturer stated that the parts were not available. The dealer informed the contact that the parts were available and to take the vehicle to the local freightliner. When the contact made an appointment with the local freightliner, they called her to state that they did not have the proper tools to make the repair. The manufacturer advised that they would send them the tooling column tool. The daimler representative advised the contact to take the vehicle to another freightliner sterling located in cleveland, which was over two hours away. The contact had not experienced a failure.

• Sep 6, 2016AK
  Air bags

  Takata recall, my local dodge dealer refuses to do this recall and my local freightliner dealer has had no success in getting the airbag. It seems like nobody cares that peoples lives are at risk

• Jun 14, 2016TX
  Air bags
  Takata recall we have vin [xxx] that has current recall fl684a-d outstanding. We have had several instances in the past with several recalls not being addressed and/or stretched out over time by several dealers due to redirection of responsibility by dodge and sterling. Currently the vehicle IS…

  Takata recall we have vin [xxx] that has current recall fl684a-d outstanding. We have had several instances in the past with several recalls not being addressed and/or stretched out over time by several dealers due to redirection of responsibility by dodge and sterling. Currently the vehicle IS stuck at lonestar truck group ? Wichita falls freightliner. They are willing to work with us on the repairs however they do not have the parts available nor the software updates. They have been in communication with patterson dodge wichita falls which refuses to honor the recall as it IS a sterling bullet. do we have any solution to this? Another local service facility or will dtna offer some other means of correcting this? Due to it being a fleet vehicle driven by personnel we have no solution currently but to ground the truck due to liability concerns. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10223602Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10220868Transfer Case Gear Motor/Actuator Installation Guidelines.
• 10220837GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10218307Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
• 10191460Valve Body. These may cause over drive cycling.
• 10190615Transfer Case Gear Motor/Actuator Installation Guidelines.
• 10190584GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10158028Takata Passenger Side Airbags
• 10140258Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: A complete loss of UConnect operation. A complete loss of Voice Recognition functionality
• 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Every Sterling Bullet 5500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.