2010 Subaru B9 Tribeca

Owner complaints

What owners report most

1. Electrical system2
2. Air bags1
3. Service brakes1
4. Structure1

Latest complaints

• Dec 1, 2017TX100,000 mi
  Air bags

  Takata recall

• Apr 17, 2015NJ48,450 mi
  Service brakes
  Dropped off car for 45K mile service and while rotating the tires was warned that the front brake rotors were severely worn and rusted and pads worn at 95%. They recommended replacement because if the rotors were to be cut, they would fall below acceptable safety tolerance. As such, they were…

  Dropped off car for 45K mile service and while rotating the tires was warned that the front brake rotors were severely worn and rusted and pads worn at 95%. They recommended replacement because if the rotors were to be cut, they would fall below acceptable safety tolerance. As such, they were replaced and though we had the 7yr/70k mile "gold plus" extended warranty, the rotors were not covered (of course) under the extended warranty. The tribeca IS our first subaru however, not our first new car. We have a jeep grand cherokee with 98K miles and has the original front rotors as did our honda CR-V, chevy blazer and ford explorer. All had original front rotors well into their respective 90-110k miles. Good thing that the service tech caught the premature rust on the rotors as they both appeared to be close to separating from the carriers. My wife IS beginning to have trust issues with the car now. *tr

• Jul 15, 2014NY25,000 miFire
  Electrical system
  My wife was driving the car and suddenly smelled smoke so she pulled over and noticed that the car was on fire and it was coming from the back passenger door. Luckily two guys driving buy stopped and happen to work for honda and they put out the fire with an extinguisher then the police and toe…

  My wife was driving the car and suddenly smelled smoke so she pulled over and noticed that the car was on fire and it was coming from the back passenger door. Luckily two guys driving buy stopped and happen to work for honda and they put out the fire with an extinguisher then the police and toe truck came and took the car away. The rear passenger door was completely ruined as well as my 2 kids car seats and the whole interior in the car from the fire and extinguisher as well as other interior of the car that was affected. progressive insurance came to check the car since subaru of america didn't want to take blame without the insurance coming and placing the blame on them first this IS definitely subarus fault and the car must have faulty wiring or a defect that needs to be recalled. *tr

• Sep 3, 2011NY9,500 mi
  Electrical system · Structure › Body
  While rounding a left hand turn at approximately 15- 20 mph, the passenger lowered the passenger door window using the power window switch- the door flew open , but was caught by the passenger grabbing the door , preventing it from hitting a telephone pole next to the roadway. the vehicle was…

  While rounding a left hand turn at approximately 15- 20 mph, the passenger lowered the passenger door window using the power window switch- the door flew open , but was caught by the passenger grabbing the door , preventing it from hitting a telephone pole next to the roadway. the vehicle was then stopped and the driver exited vehicle and went to passenger side and attempted to close door, which would not latch and stay closed. after cycling the electric lock switch and then cycling the lock lever manually, the door closed and stayed shut. upon arrival home to park car, passenger door would not open. driver then cycled window closed and door lock released and door could be opened and closed. we have not received any recall notices from either the selling dealer or the manufacturer. *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
• 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
• 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
• 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
• 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
• 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
• 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
• 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
• 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
• 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
• 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
• 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
• 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
• 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
• 11005609This announcement provides information on Takata Recall Escalated Towing Program.
• 11005608This thermo control valve video contains information on the replacement of thermo control valve.
• 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
• 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
• 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
• 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
• 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10232879Replacement Key and Immobilizer info
• 10232868Optional Genuine Subaru Puddle Lights
• 10232535Replacement Key and Immobilizer Info
• 10219492This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
• 10219491This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10209915This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
• 10198758This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models
• 10198749This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
• 10187315To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
• 10186348The purpose of this bulletin is to provide replacement key and immobilizer information.
• 10179378Special Service Tools Cross Reference List.
• 10174543All Models (Vehicle Cleaning- COVID-19Best Practices)
• 10163525This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
• 10161824Subaru Service and Technical Support Line Newletter.

Every Subaru B9 Tribeca model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.