2014 Subaru Crosstrek
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Subaru › Crosstrek › 2014
These records cover every 2014 Subaru Crosstrek. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2014 Subaru Crosstrek. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing…
Risk and remedy
Risk
Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy
Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Owner complaints
16 complaints2 involved a crash1 involved a fire
What owners report most
Latest complaints
- Service brakes
2014 subaru xv crosstrek. Consumer writes in regards to nhtsa safety recall 19v-149. *Ld the consumer stated the dealer was unable to provide an appointment to have the recall performed. *Js
- Power train
This letter IS to document an incident that occurred on 6/27/19 at approx. 2 pm est in danbury, ct on I84. I was proceeding west on I84 in my 2014 subaru crosstrek when the vehicle suffered a catastrophic internal failure of the continuously variable transmission (cvt) assembly, resulting in the…
This letter IS to document an incident that occurred on 6/27/19 at approx. 2 pm est in danbury, ct on I84. I was proceeding west on I84 in my 2014 subaru crosstrek when the vehicle suffered a catastrophic internal failure of the continuously variable transmission (cvt) assembly, resulting in the loss of wheel rotation (wheels locking up) which lasted for almost 2 seconds. I was able to maintain control of the vehicle and, while almost struck by a tractor-trailer that was following me in the center lane, was able to exit the highway. The vehicle was towed to colonial subaru in danbury, ct where it was diagnosed with a complete internal failure of the transmission requiring a replacement. I then discovered that the failure of the transmission on this vehicle was a known issue, the subject of a warranty extension by subaru of america (https://tinyurl.com/y9bozwgd) and that my vehicle was one of the affected vehicles. my concern IS that given the severe consequence when this failure occurs, this should be the subject of a factory recall, to prevent a catastrophic loss of wheel rotation and subsequent loss of vehicle control. This IS what occurred in my experience. If I were a less experienced driver it a high probable that a loss of vehicle control would have occurred. Traveling down a major, crowded interstate with a car that suffered a severe engineering failure could have led to roadway fatalities. I request that nhtsa open an investigation into subaru of america's handling of this matter and consider mandating that soa replace transmissions in the affected vehicles. the mileage on my vehicle when the event occurred was 114,000 which demonstrates that the warranty extension to 100,000 miles IS insufficient to address the issue since the problem can occur beyond the 100,000 threshold. I believe that the consequence of a cvt failure warrants a recall notice.
- Structure › Body
The hood opened on my 2014 subaru crosstrek while driving causing extensive damage. Curious about other reports and who to contact at subaru?
- Unknown or other
Loss of power/vehicle dies while in driving. Dashboard lights come on. Check engine light, vehicle dynamics control light comes on. hill start assist light comes on. vehicle has no power.
- Exterior lighting · Power train · Service brakes
TL* the contact owns a 2014 subaru crosstrek. While attempting to slow down the vehicle, the brakes malfunctioned and did not stop the vehicle in time to avoid a rear end collision. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was included in nhtsa…
TL* the contact owns a 2014 subaru crosstrek. While attempting to slow down the vehicle, the brakes malfunctioned and did not stop the vehicle in time to avoid a rear end collision. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was included in nhtsa campaign number: 19v149000 (exterior lighting). The vehicle was purchased on may 28, 2018 and had numerous failures, including the clutch failing and the bushing on the front control arm was cracked and rusted. The vehicle was sold certified by subaru el cajon (900 arnele ave, el cajon, ca 92020, (619) 440-0404) who stated that any failure that occurred would be replaced at no cost. The dealer and manufacturer were not notified of the crash. The failure mileage was 60,000.
- Power train
All dash lights came on at around 99980 mileage, including blinking oil at temperature dash light, ABS light, hill light, traction control and check engine line. It IS also sluggish upon acceleration when I first start. At first start only check engine light comes on then after sluggish…
All dash lights came on at around 99980 mileage, including blinking oil at temperature dash light, ABS light, hill light, traction control and check engine line. It IS also sluggish upon acceleration when I first start. At first start only check engine light comes on then after sluggish acceleration all the lights above come on. Cruise light flashes and cruise doesnt work and shifting paddles dont work. All lights came on when I turned on car to move it.
- Electrical system
The first time the instance happen I started the car and all the indicator lights on the dashboard were lit. The mechanic couldn't find a reason why this would happen, so he just reset it and the lights went off. A few weeks later I was driving on the highway home from work and all the lights came on again. I took it to a different a mechanic and he can not find why this would be happening.
- Power train
Trouble code- p0700 end p0730
- Engine · Vehicle speed control
TL* the contact owns a 2014 subaru crosstrek. While the contact was attempting to park the vehicle, the engine suddenly revved and the vehicle accelerated and crashed into a concrete barrier. The dealer (della subaru, 5105 u.s. Ave, plattsburgh, ny 12901, (518) 324-8400) denied any knowledge of the…
TL* the contact owns a 2014 subaru crosstrek. While the contact was attempting to park the vehicle, the engine suddenly revved and the vehicle accelerated and crashed into a concrete barrier. The dealer (della subaru, 5105 u.s. Ave, plattsburgh, ny 12901, (518) 324-8400) denied any knowledge of the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 90,000. The vin was unknown.
- Power train · Suspension
My vehicle was purchased by me at 24K miles I have driven now to 70K miles and need 2 new front axels. I have been sitting at the dealership for 3 hours and they have gone through 3 different replacement axels on the left side. This IS not the first time this car has given me issues but being less than 100K miles and needing 2 new axles?? That IS insane. The car clicks when I turn and makes a clunking noise
- Exterior lighting
It IS october 2018 and I have replaced my headlights three times since february 2018. The lights continuously burn out. I have read forums online of others complaining about this, as well.
- Unknown or other
Wheel bearings 3 so far have failed while in motion
- Electrical system · Engine
On november 11TH, 2017 at 12:30am a police officer woke us up to inform us that our had spontaneously caught on fire. The vehicle was parked on a city street, turned off, and not moving. The car had been parked and turned off for for approximately 5 hours before it caught fire. The fire department…
On november 11TH, 2017 at 12:30am a police officer woke us up to inform us that our had spontaneously caught on fire. The vehicle was parked on a city street, turned off, and not moving. The car had been parked and turned off for for approximately 5 hours before it caught fire. The fire department ruled that it was a mechanical failure and not arson. The fire also totaled the car that was parked in front of it. The reason for the fire IS currently unknown although the insurance company IS assigning an investigator to follow up on the fire department's report. The vehicle was purchased as a pre-owned lease and had 53,000 miles on it. We also had routine maintenance preformed and oil changes every 4,500 miles. The police report for this case IS through the city of santa monica police department - incident # 17-142429.
- Power train · Unknown or other
Normal accelerration vehicle makes winding noise. Does not accelerate, engine rpm increases. Prolong time to accelerate to normal speed at the time.(i.e. 50Mph).
- Power train
Automobile was taken to have an oil change and when car was attempted to drive out there was a slippage of the drive train. I stopped and had the car carried to a mechanic that I trusted. I explained to him what I had observed at the changing of the oil and as a precaution he drained both the oil…
Automobile was taken to have an oil change and when car was attempted to drive out there was a slippage of the drive train. I stopped and had the car carried to a mechanic that I trusted. I explained to him what I had observed at the changing of the oil and as a precaution he drained both the oil and the transmission as I told him that it was possible that they may have drained the transmission oil. he replace the transmission oil with the proper transmission fluid as called for by subaru. the car still would not run properly. I then had the car transported to the subaru dealer here in atlanta, georgia, classic cadillac. The subaru dealer said that they could not tell me was wrong, however I was told that they would have to replace the transmission. we then called the subaru national office and was told that the warranty was voided because of the fact that maintenance had been performed by an unauthorized company and not by subaru. the person spoken to was a ms. S. Brown who identified herself as the person at subaru that was responsible for warranties. ms. Brown insisted that the oil change and the replacement of the transmission fluid. the replacement transmission s transmission was quoted as $7,800.00. this IS so even though no one from subaru could tell us what was wrong with the transmission that required that it be replaced. I would appear that we are the victims of the refusal of subaru not to issue a recall on the transmission even though there are thousands of cases of transmissions problems, this IS so even though we just received a letter from subaru extending the warranty on the power train. the car was not driven at any time during each time that the car was looked by any mechanics.
- Vehicle speed control
I was driving on the turnpike, all my dash lights went on, & the car started bucking like an unbroken horse at 70 miles an hour while I was surrounded by tractor trailers. I managed to get home by switching the car to manual shifting. taking the car to the subaru dealer, I was told by the service…
I was driving on the turnpike, all my dash lights went on, & the car started bucking like an unbroken horse at 70 miles an hour while I was surrounded by tractor trailers. I managed to get home by switching the car to manual shifting. taking the car to the subaru dealer, I was told by the service department: 1. That rodents had eaten partially through my speed sensor wire and it finally completely disconnected while I was on the highway. The speed sensor wire IS what tells the transmission to shift. 2. That they see this problem at least 1 to 2 times a day!! 3. That the sensor wire IS coated with peanut oil!!! (are you kidding me?) 4. That it was not covered under my 6 year, 600,000 mile extended warranty purchased in addition to the vehicle. and yes, the wire was replaced with the exact same wire which they cannot guarantee this won't happen again. the dealer's solution: mothballs around my car every time I park anywhere or urinate around my car. Humans are apparently the best 'predator' to deter rodents. my 16 year old son IS learning to drive & I had been teaching him to drive on my subaru believing it to be the safer of my family's vehicles. he would have panicked on the highway if that happened to him and someone would be hurt, if not dead. as it was, with 20 years plus experience driving, it was still a shock and had the tractor trailer I passed right before the car went crazy not been paying attention or been tired, that truck would have hit my car at 70 miles an hour. unfortunately, my 'damages' from the ordeal are only my $100 insurance deductible and some time off work, so I don't make a good candidate for a suit against subaru. the concern IS in weighing cost versus benefits, the car manufacturers will wait to change anything until enough people get hurt or die to make it cost effective to change their practices. please do something!
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 11000817This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
- 10241822This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
- 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 10240110This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
- 10235933Exchange Component Identification and procedures
- 10235876Subaru Service and Technical Support Line Newsletter
- 10235874Special Service Tools
- 10234950Subaru Service and Technical Support Line Newsletter
- 10234940The 17th Digital Dealer Conference & Exposition
- 10234934702 Hybrid Vehicle Technical Training
- 10234926Exchange Component Identification and prcedures
- 10234878Subaru Service and Technical Support Line Newsletter
- 10234864Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?
- 10234858Exchange Component Identification and procedures
- 10234838Subaru Leak Detection System
Every Subaru Crosstrek model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.